Rules for the carriage of passengers and luggage by road. ngpt terms of use

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government Russian Federation decides:

1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.

2. Recognize as invalid:

The Charter of Motor Transport of the RSFSR, approved by the Resolution of the Council of Ministers of the RSFSR of January 8, 1969 No. 12 (SP RSFSR, 1969, No. 2 and 3, Art. 8);

Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N26, Art. 141);

Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);

Decree of the Council of Ministers of the RSFSR of May 1, 1980 N253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13,

Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);

Decree of the Council of Ministers of the RSFSR of November 18, 1988 N474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, art. 135);

Decree of the Council of Ministers of the RSFSR No. 98 of February 18, 1991 "On increasing the amount of fines for excessive downtime of vehicles and delays in containers, as well as on changing the Charter of Motor Transport of the RSFSR" (SP RSFSR, 1991, No. 12, Art. 156);

Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30) ;

Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995,

No. 19, Art. 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Collected Legislation of the Russian Federation, 2003, N 33, Art. 3270).

3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):

a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";

b) add paragraph 5 as follows:

"5. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";

c) clause 8 shall be stated in the following wording:

"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:

a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all the details of the document are filled in in a typographical way during the preparation of the document form;

c) all or part of the details of the document are indicated in electronic form.".

Chairman of the Government of the Russian Federation
V. Putin

Rules for the carriage of passengers and baggage by road and urban ground electric transport

I. General provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of facilities transport infrastructure, the conditions of such transportation, as well as the conditions for providing Vehicle for such shipments.

2. The terms used in these Rules mean the following:

"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;

"luggage car" - a vehicle carrying luggage separately from passengers;

"commercial act" - a document certifying the shortage, damage or damage to luggage;

"conductor" - an official who sells tickets in a vehicle;

"passenger taxi" - a vehicle of category "M1" used for the transport of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "M1" - a vehicle that is used for the carriage of passengers and has not more than 8 seats in addition to the driver's seat;

"vehicle of category "M2" - a vehicle that is used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;

"M3 category vehicle" means a vehicle used for the carriage of passengers, which, in addition to the driver's seat, has more than 8 seats and whose maximum mass exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and baggage is carried out according to schedules.

4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.

5. The schedule contains the intervals of departure of vehicles, including by periods of time of the day, or timeline departure of vehicles from the stopping point.

6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The schedule is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.

8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.

10. The schedules indicate local time.

11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.

12. Stopping of vehicles for embarkation (disembarkation) of passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the arrival of the vehicle.

13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.

14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.

15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:

a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;

b) the name of the stopping point;

c) numbers of regular transportation routes, which include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;

f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;

g) name, address and Contact phone numbers the body responsible for control over the carriage of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.

17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.

18. Stopping points from which more than 100 passengers depart per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if this is allowed land adjacent to the stopping point.

19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.

20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.

21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.

22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with a non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.

23. The following information should be placed in the main building of the bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;

b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;

c) schedule of regular transportation routes;

d) rules for using the services of the bus station.

24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):

a) the arrival of the vehicle at the bus station;

b) departure of the vehicle from the bus station;

c) the arrival of the vehicle at the final point of the regular transportation route.

25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.

26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:

a) settlements where stopping points of regular transportation routes are located;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.

28. In the main building of the bus station there are signs showing the location of the main services, including the waiting room, mother and child rooms, food points, medical care, lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.

29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:

30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.

31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of its zone glass cleaner cleaning.

32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.

33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.

34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" is fixed above each door from the outside or the inscription "Entrance" is applied.

36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.

37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:

a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;

b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;

c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel hand luggage and transportation of luggage;

e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;

e) indicators of the locations of fire extinguishers;

g) indicators of the locations of the vehicle stop buttons;

h) pointers emergency exits and rules for using such exits;

i) rules for using the vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.

39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to check compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such checks into the vehicle.

42. The passage of passengers on regular transportation routes is carried out by tickets.

43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.

44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.

46. ​​In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.

48. The ticket must contain explanations for details containing abbreviations, codes or conventions. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.

49. Sale of tickets for travel in urban and suburban communications is carried out:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside vehicles.

50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.

51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.

54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.

56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

57. Carriage of hand luggage, the quantity or size of which exceeds the established norm free transportation, carried out in the presence of a receipt for the carriage of hand luggage.

58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account special conditions carrying out regular transportation of passengers and luggage.

59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.

60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.

63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.

64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.

65. Delivery of baggage to the carrier is issued by a baggage receipt.

66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.

68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.

69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.

71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.

72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.

73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.

74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.

75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.

76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.

77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage check and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.

79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.

82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

83. A person without a ticket is:

a) found during a check in a vehicle without a ticket;

b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket, the validity of which has expired or in which the surname and number of an identity document are indicated that do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.

84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).

87. In the event that baggage or hand luggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand luggage is not issued, the owner of this baggage or this hand luggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.

88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for traveling without a ticket, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.

III. Transportation of passengers and luggage on request

89. Transportation of passengers and baggage on request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

90. The charter agreement may provide for the use of vehicles for the transportation of a certain circle of persons or an indefinite number of persons.

91. A charter agreement providing for the use of vehicles for the transportation of a certain circle of persons establishes the procedure for allowing these persons to board the vehicle in accordance with paragraph 92 of these Rules.

92. Boarding of persons specified in the charter agreement in a vehicle provided for registered transportation passengers and baggage, is carried out upon presentation by the indicated persons to the charterer of documents (service certificate, excursion voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers submitted to the charterer by the charterer.

93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the carriage of passengers and baggage, drawn up by the charterer. The specified work order must contain the required details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the carriage of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage on orders.

94. The charter agreement or a copy thereof, as well as an order-order for the provision of a vehicle for the carriage of passengers and luggage, if the charter agreement is concluded in the form of the specified order-order, are with the driver from the beginning to the end of the carriage of passengers and luggage on order and are presented on a mandatory basis at the request of officials of federal executive bodies authorized to exercise control over the availability of such documents in drivers.

95. A vehicle provided for the carriage of passengers and luggage by order is issued with signs with the inscription "Custom" placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

96. The height of the plate placed on the windshield should not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of the zone of its cleaning with a windshield wiper.

97. Above the windshield and (or) on the right side of the body in the direction of the vehicle, the short name of the charterer is indicated.

98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the initial and final, as well as intermediate stopping points of the route (if any) are affixed.

99. Points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons are equipped with signs, which contain the following information:

a) a symbolic image of a vehicle (bus, trolley bus and tram) used to transport passengers and luggage on request;

b) the names of the final and intermediate points of embarkation (disembarkation) of passengers;

c) the time of the beginning and end of the movement of vehicles along the route;

d) timetable (for the transportation of passengers and baggage carried out according to the schedule);

e) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

100. Passenger embarkation (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points of regular transportation routes.

101. In addition to the information specified in paragraph 99 of these Rules, other information related to the carriage of passengers and baggage on orders may be placed on the signs of the points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons.

IV. Transportation of passengers and luggage by passenger taxi

102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

103. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

104. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

105. In addition to the information specified in paragraph 104 of these Rules, the registration log may include other information related to the transportation of passengers and luggage by passenger taxis.

106. The number of the order accepted for execution is communicated to the charterer.

107. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, brand and body color of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

108. A passenger taxi, when traveling to a place of permanent parking after the end of the working day, can be provided for transportation only to a destination located near the place of permanent parking.

109. The route for the carriage of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

110. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of a passenger taxi, determined in accordance with the indications of a taximeter, which in this case is equipped with a passenger taxi.

111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict accountability form confirming payment for the use of a passenger taxi. The specified receipt must contain the required details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage by passenger taxis.

112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not pollute or spoil the seats, do not interfere with the driver to drive a passenger taxi and use rear-view mirrors.

113. Luggage is transported in the luggage compartment of a passenger taxi. Baggage dimensions must allow it to be carried with the luggage compartment lid closed.

114. It is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, cold steel and firearms without covers and packaging, things (objects) that pollute vehicles or passengers' clothes in passenger taxis. It is allowed to carry muzzled dogs in passenger taxis with leashes and bedding, small animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if this does not prevent the driver from driving a passenger taxi and using rear-view mirrors.

115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.

116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of a contrasting color arranged in a checkerboard pattern.

117. The following information is placed on the front panel of a passenger taxi to the right of the driver:

a) full or short name of the charterer;

b) terms of payment for the use of a passenger taxi;

c) driver's business card with a photo;

d) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

118. In a passenger taxi, there must be rules for using the corresponding vehicle, which are provided to the charterer at his request.

119. A passenger taxi going to a permanent parking place is equipped with a sign with the inscription "To the park", which is placed at the top of the windshield. The height of this plate must not exceed 140 mm.

120. In order to verify compliance with the requirements for registration and equipment of passenger taxis, provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials of the federal executive bodies authorized to carry out such verification into the passenger taxi.

121. Parking of passenger taxis is equipped with an information plate containing the following information:

a) the inscription "Taxi rank";

b) operating hours of the taxi rank;

c) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

V. Forgotten and found things

122. Persons who have found forgotten things in a vehicle or on the territory of the bus station are obliged to inform the conductor (driver) or an authorized official of the bus station about this.

123. The conductor (driver) or an authorized official of the bus station, who received a message about the discovery of forgotten things, organize a check of the absence of objects in these things that threaten the life and health of passengers, road transport workers and urban ground electric transport.

124. If the check does not establish the presence in the forgotten things of items that threaten the life and health of passengers, road transport workers and urban surface electric transport, the conductor (driver) or an authorized official of the bus station who organized such a check draw up an act of a general form with a detailed description appearance found things and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten things.

125. The conductor (driver) transfers the things forgotten and found in the vehicle together with the act against receipt for storage to the authorized official of the bus station, which is located at the final point of the regular transportation route, or to the authorized official of the carrier or freighter.

126. Found and unclaimed things after the expiration of the deadline set by the owner of the bus station, the carrier or the charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

127. If, at the end of a trip in intercity traffic, a passenger arriving at an intermediate stop on a regular transportation route finds that he has forgotten things in the vehicle, this passenger has the right to contact the duty officer of any bus station where this vehicle stops. At the written request of the passenger, the bus station duty officer is obliged to immediately send a telegram, fax, e-mail or telephone message to the address of the nearest bus station on the route of the vehicle, indicating in them the place occupied by the passenger, a description of the forgotten things and the requirement to send them to the location of the passenger. In such cases, all costs associated with the return of things (sending a telegram, fax or telephone message, packaging, transportation, etc.) are made at the expense of their owner.

128. A person who has demanded the release of found items must prove his right to them by indicating in writing the exact characteristics of the items.

129. Upon receipt of things, the person who requested their issuance must pay for the services provided to him by the bus station, the carrier or charterer that issued the found things, and also issue a receipt for receiving the things, indicating in it his permanent place of residence and the number of his identity document.

VI. The procedure for filing claims and drawing up acts

130. The circumstances that are the basis for the liability of carriers, charterers, charterers and passengers in the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are certified by commercial acts and acts of a general form.

131. A commercial act is drawn up when the following circumstances are revealed:

a) non-compliance of the name and number of pieces of baggage with the data specified in the baggage receipt;

b) damage (spoilage) of baggage;

c) absence of baggage indicated in the baggage receipt;

d) discovery of unclaimed baggage.

132. A commercial act is drawn up by the carrier on the day when circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.

133. The commercial act is drawn up in 2 copies and filled out without blots and any corrections.

134. A commercial act must contain the following information:

a) a description of the condition of the baggage and the circumstances under which it was found to be unsafe;

b) data on whether the luggage was loaded, stowed and secured correctly;

c) a description of the violation of the requirements for loading, stowage or securing baggage.

135. The commercial act is signed by the carrier, as well as by the passenger, if he participates in the baggage check. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the passenger submits to the carrier a statement about such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up a commercial act.

136. If other circumstances not provided for in paragraph 131 of these Rules are revealed, acts of a general form are drawn up.

137. Claims arising in connection with the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are presented to carriers or charterers at their location.

138. The following documents are attached to the claim, confirming the applicant's right to file a claim, or their duly certified copies:

a) a commercial act - in case of damage, shortage or damage to the baggage accepted for transportation;

b) an act of a general form - in case of delay in the delivery of baggage or termination of the carriage of passengers and baggage on order at the initiative of the charterer;

c) a ticket - in case of delay in departure or late arrival of a vehicle that performs regular transportation of passengers and luggage in intercity traffic;

d) a charter agreement or a work order for the provision of a vehicle for the carriage of passengers and luggage - in case of failure to provide a vehicle for the carriage of passengers and luggage on order.

Appendix No. 1

Forms and mandatory details of tickets

1. The following forms of tickets are allowed:

a) form N 1 - a single ticket for travel in suburban and intercity traffic with a fixed date and time of departure;

b) form N 2 - a single ticket for travel in urban and suburban traffic with an open date of departure within the specified period;

c) form N 3 - a single ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;

d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during the specified period of validity;

e) form N 5 - a long-term ticket for travel in urban and suburban traffic, giving the right to travel within a fixed amount;

f) form N 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;

g) form N 7 - a single personalized ticket.

2. A ticket in form No. 1 must include the following mandatory details:

d) ticket validity area;

e) date of departure;

f) time of departure;

g) date of arrival;

h) time of arrival;

k) date of ticket sale;

l) time of ticket sale.

3. A ticket in form No. 2 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) period of use of the ticket;

e) ticket validity area;

f) ticket price.

4. A ticket in form No. 3 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket price.

5. A ticket in form No. 4 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the number of trips;

e) the period of use of the ticket;

e) the validity period of the ticket;

g) ticket validity area;

h) ticket price;

i) the number of unused trips.

6. A ticket in form No. 5 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the deposited amount;

e) ticket validity area;

e) the balance of the deposited amount.

7. A ticket in form No. 6 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket validity period;

e) ticket validity area;

f) ticket price.

8. A ticket in form No. 7 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) last name, first name and patronymic of the passenger;

d) date and place of birth of the passenger;

e) the type and number of the document that certifies the identity of the passenger and for which the ticket is purchased;

f) type of vehicle transporting the passenger;

g) ticket validity area;

h) date of departure;

i) departure time;

j) date of arrival;

k) time of arrival;

n) date of ticket sale;

o) time of ticket sale.

9. If the ticket is intended for the travel of citizens who, in accordance with the legislation of the Russian Federation, have been granted benefits in paying for travel, the requisite "name, series and number of the ticket" must indicate that certain groups of citizens can use it.

10. The requisite "name of the organization that issued the ticket" shall indicate the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes served by multiple carriers).

11. The requisite "type of vehicle transporting a passenger" shall indicate 1 or several types of vehicles transporting a passenger.

12. The requisite "ticket validity area" indicates the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the indicated routes), or the numbers of the indicated routes and the name of the boarding (disembarkation) point passenger or zones of departure and arrival (if the ticket is intended for travel between the specified stopping points of the specified routes or specified zones).

13. The requisite "ticket use period" indicates the date after which the ticket is recognized as invalid even if it has never been used to make a trip.

14. The "ticket validity period" attribute shall indicate the month, quarter and year (if the ticket is intended for an unlimited number of trips within the specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and the date expiration of the ticket (if the ticket is intended for a fixed number of trips during the specified period).

15. To indicate route numbers, the entry "valid on routes with numbers __________" or "on routes with numbers ________________ is invalid" is used.

16. The "date of departure" attribute shall indicate the day, month and year of departure of the vehicle from the point of departure according to the schedule.

17. The "time of departure" attribute indicates the hours and minutes of departure of the vehicle from the point of departure according to the schedule.

18. The "date of arrival" attribute shall indicate the day, month and year of arrival of the vehicle at the destination according to the schedule.

19. The "arrival time" attribute indicates the hours and minutes of the vehicle's arrival at the destination according to the schedule.

20. The requisite "place" indicates the number seat in the vehicle or the entry "b / m" is made (without a seat).

21. The attribute "number of trips" indicates the total number of paid one-time trips.

22. The requisite "amount" indicates the amount in rubles and kopecks, taking into account the paid fare and insurance fee.

23. The requisite "ticket price" shall indicate the funds collected from the passenger for travel in rubles and kopecks.

24. The "paid amount" attribute indicates the amount in rubles and kopecks paid when selling a ticket or when replenishing an earlier paid amount.

25. The requisite "information on completed trips" shall indicate the date of each completed trip (for tickets for a fixed number of trips) or the date, point of embarkation or departure zone, point of disembarkation or arrival zone and the cost of each completed trip, and if the fare is paid regardless from the distance of transportation - the date and cost of each completed trip (for tickets with the number of trips within a fixed amount).

26. The "number of unused trips" variable indicates the current date (day, month) and the number of unused paid trips.

27. The "balance of the deposited amount" variable shall indicate the date (day, month) and the unspent part of the deposited amount in rubles and kopecks.

28. The requisite "date of sale of the ticket" shall indicate the day, month and year of the sale of the ticket.

29. In the requisite "ticket sale time" the hours and minutes of ticket sale are indicated.

Appendix No. 2

Mandatory details of the receipt for the carriage of hand luggage

1. The receipt for the carriage of hand luggage must include the following mandatory details:

a) name, series and number of the hand baggage receipt;

b) the name of the organization that issued the receipt for hand luggage;

c) type of vehicle carrying carry-on baggage;

d) number of seats;

e) the cost of hand luggage.

2. In the requisite "name, series and number of the receipt for the carriage of hand luggage" the entry "Receipt for the carriage of hand luggage, series _____, number ____" is made.

3. The requisite "name of the organization that issued the receipt for the carriage of hand luggage" shall indicate the name of the carrier (in the event that the receipt for the carriage of hand luggage is valid on regular transportation routes served only by the relevant carrier) or an organization authorized to organize regular transportation of passengers and baggage (in if the hand baggage receipt is valid on routes operated by more than one carrier).

4. The requisite "type of vehicle carrying carry-on baggage" shall indicate 1 or several types of vehicles carrying carry-on baggage.

5. The "number of seats" attribute indicates the number of paid pieces of hand luggage.

6. In the props "cost of carrying hand luggage" shall be indicated the funds collected from the passenger in rubles and kopecks for the carriage of hand luggage.

Appendix No. 3

Forms and mandatory details of baggage checks

1. The following forms of baggage checks may be used:

a) form N 1 - for the carriage of luggage in the luggage compartment of a vehicle that carries passengers;

b) form N 2 - for the carriage of luggage by luggage cars.

2. Baggage check in form N 1 must include the following mandatory details:

d) point of departure;

e) destination;

f) the number of seats;

g) the declared value of the luggage;

h) the declared value of a piece of baggage;

i) the cost of baggage transportation;

j) additional fee;

k) position, surname, initials and signature of the person who accepted the baggage;

l) position, surname, initials and signature of the person authorized to conduct settlements.

3. Baggage check in form No. 2 must include the following mandatory details:

a) name, series and number of the baggage check;

b) the name of the organization that issued the baggage check;

c) type of vehicle transporting luggage;

d) point of departure;

e) date of departure;

f) time of departure;

g) destination;

h) date of arrival;

i) time of arrival;

j) the number of pieces of baggage;

k) declared value of baggage;

l) declared value of a piece of baggage;

m) the cost of baggage transportation;

n) additional fee;

o) position, surname, initials and signature of the person who accepted the baggage;

p) position, surname, initials and signature of the person authorized to conduct settlements.

4. In the requisite "name, series and number of the luggage receipt" the entry "Baggage receipt, series ______, number _______" is made.

5. The requisite "name of the organization that issued the baggage receipt" shall indicate the name, address, telephone number and TIN of the carrier.

6. The requisite "point of departure" shall indicate the name of the stopping point at which the luggage is presented for carriage.

7. The "date of departure" attribute indicates the day, month and year of departure of the baggage from the point of departure according to the schedule.

8. The "time of departure" attribute indicates the hours and minutes of baggage departure from the point of departure according to the schedule.

9. The requisite "destination" shall indicate the name of the stopping point, to which the luggage follows.

10. The "date of arrival" attribute indicates the day, month and year of arrival of the baggage at the destination according to the schedule.

11. The "arrival time" attribute indicates the hours and minutes of baggage arrival at the destination according to the schedule.

12. The requisite "number of pieces of baggage" indicates the number of paid pieces of baggage.

13. In the requisite "declared value of luggage" the total amount of the declared value of luggage in rubles and kopecks shall be indicated in figures and words.

14. In the requisite "declared value of a piece of baggage" the declared value of each piece of baggage in rubles and kopecks shall be indicated in figures and words.

15. In the "cost of baggage transportation" variable, in figures and words, the funds collected from the passenger in rubles and kopecks for the carriage of baggage, including the amount of the additional fee for accepting baggage with declared value for carriage, are indicated.

16. In the "additional fee" variable, the amount of the additional fee for acceptance for transportation of baggage with a declared value in rubles and kopecks shall be indicated in figures and words.

17. The requisite "position, surname, initials and signature of the person who accepted the baggage" shall indicate the position, surname and initials of the person authorized to accept the baggage for transportation, and his signature shall be affixed.

18. The requisite "position, surname, initials and signature of the person authorized to carry out settlements" shall indicate the position, surname and initials of the person authorized to carry out settlements for the carriage of baggage, and his signature shall be affixed.

Appendix No. 4

Mandatory details of the work order for the provision of a vehicle for the carriage of passengers and luggage

1. An order-order for the provision of a vehicle for the carriage of passengers and baggage must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual - the surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and TIN of the charterer;

d) brand of the vehicle and its state registration plate;

e) last names and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) the number of passengers carried;

m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.

Appendix No. 5

Mandatory details of the receipt for payment for the use of a passenger taxi

1. The receipt for payment for the use of a passenger taxi must include the following mandatory details:

a) the name, series and number of the receipt for payment for the use of a passenger taxi;

b) the name of the charterer;

c) the date of issue of the receipt for payment for the use of a passenger taxi;

d) the cost of using a passenger taxi;

e) last name, first name, patronymic and signature of the person authorized to conduct settlements.

2. In the requisite "name, series and number of the receipt for payment for the use of a passenger taxi" the entry "Receipt for payment for the use of a passenger taxi, series ______, number ______" is made. The series and number are printed in a typographical way.

3. The prop "name of the charterer" shall indicate the name, address, telephone number and TIN of the charterer.

4. The requisite "date of issue of a receipt for payment for the use of a passenger taxi" shall indicate the day, month and year of issuance of a receipt for payment for the use of a passenger taxi.

5. In the requisite "cost of using a passenger taxi" the funds collected from the charterer in rubles and kopecks for the use of a passenger taxi shall be indicated in figures and in words. If the payment for the use of a passenger taxi is carried out on the basis of tariffs for the distance of transportation and (or) the time of using a passenger taxi, the indications of the taximeter are indicated, on the basis of which the cost of using a passenger taxi is calculated.

The carrier is obliged to provide quality services in the required volume that meet the demand of the population for movement and at the same time guarantee the safety of passengers. As well as efficient use of vehicles and reduce transportation costs. The rules for organizing passenger transportation, enshrined in regulatory documents, are designed to ensure a clear organization of the speedy delivery of passengers with the amenities they need.

General rules

The organization of passenger traffic is based on a systematic analysis of the direction and density of passenger flows using special techniques.

Based on the received data:

Realize Passenger Transportation can be an individual entrepreneur or a company that has received a special permit (license) for this type of activity.

The carrier, for the fee received from the passenger, undertakes, by providing a place in the transport, to deliver the passenger to the place of destination. The right to travel is secured by transportation contracts - a ticket, electronic or in paper form, and a baggage receipt. In case of preferential travel, as well as on railway and air transport, the ticket is issued according to the documents proving the identity of the passenger and his right to the privilege. Resale or transfer of tickets to other persons is not allowed.

ON A NOTE! Traveling without a ticket, using a fake or issued to another person ticket, or using a discount ticket without presenting a document certifying the right to a discount, entails a fine for traveling without a ticket and paying for travel from the point of landing to the destination or point at which the stowaway will leave the transport. If it is not possible to determine the pick-up point of the stowaway, the fare is calculated from the starting point of the vehicle's departure.

The general rules for the carriage of passengers define the conditions:

  • seat reservations;
  • ticketing;
  • passenger service;
  • transportation of pets, luggage, hand luggage;
  • conflict resolution between passengers and carrier employees.

The carrier has the right to establish its own rules that do not contradict the general rules of passenger transportation and do not worsen the quality of passenger service.

A passenger may be removed from the transport if he:

  • drunk and disturbing public order, disturbing (disembarked by police officers);
  • in a morbid condition, the manifestations of which disturb the peace of others, and there is no possibility of its separate placement (landed by doctors at the station where there are specialized medical institutions).

Custom and regular transportation

Passenger transportation can be subdivided according to the degree of passenger participation in determining the parameters of transportation.

Transportation is allocated:

1. Custom. The route, departure time, stopping places are determined by the passenger. Transport is provided on the basis of a charter agreement, with conditions determined by agreement of the parties. When providing passenger taxi services, the freight contract is concluded by the passenger directly with the driver. The passenger taxi has an orange lantern on the roof and a color scheme on the body. In the cabin - information about the freighter, the driver, the body that controls the quality of transportation and the terms of payment for passenger taxi services.

2. Regular. Carried out according to a predetermined schedule.

2.1. Stops are equipped with:

  • information signs;
  • protection from atmospheric precipitation (when sending more than 100 passengers per day);
  • or placed on the territory of railway stations, bus stations (when departing from 250 people per day and the maximum departure interval of transport on routes is more than 2 hours).

2.2. Transport is equipped with route number indicators, with the initial and final stops. The address, telephone number and name of the carrier, regulatory authority, fare, location of fire extinguishers and stop buttons, etc., must be indicated in the cabin.

Types of passenger transportation and regulatory documents

The current editions of the laws of the Russian Federation (RF) determine the conditions and foundations for the interaction of transport structures with each other, with users of transport services (passengers), taking into account the specifics of the types of transport used for transportation. The main regulations for each mode of transport are presented in Table 1.

Table 1.

Type of transportation by type of transport used Regulatory documents of an industry and departmental nature, defining the rules for organizing the transportation of passengers Note
Rail transportation "Charter of Railway Transport of the Russian Federation" dated 10.01.2003 N 18-FZ

Decree of the Government of the Russian Federation of March 2, 2005 N 111 "On Approval".

The organization of railway passenger transportation provides for the provision of an information desk, ticket offices, waiting rooms and lounges, luggage storage at the station. As well as restaurants and buffets, sanitary facilities.
To issue a ticket and upon boarding, the carrier requires an identity document of the passenger. suburban trains Smoking is prohibited (including in vestibules). On trains long distance smoking is allowed only in vestibules on the non-boiler side. Passengers on the way can use:
  • a set of bed linen;
  • hot tea at a set price;
  • boiled drinking water (for long-distance trains).
Air transportation "Air Code of the Russian Federation" dated March 19, 1997 N 60-FZ.

Order of the Ministry of Transport of Russia dated June 28, 2007 N 82 “On Approval of the Federal Aviation Regulations “General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees””.

The organization of passenger road transport in terms of the activities of passenger taxis is regulated by Art. 9 of the law "On amendments ..." dated April 21, 2011 N 69-FZ.
Sea and river transportation. "Convention on the Carriage of Passengers and Their Luggage by Sea" (Athens, 13.12.1974)

The organization of passenger transportation requires serious support:

  • analytical (research of passenger flows, development of routes, etc.);
  • administrative (organization of the work of drivers, control over the level of their professional training, etc.);
  • technical (preparation and equipment of transport; arrangement of stops, etc.).

Therefore, passenger transportation as a type of activity is subject to mandatory state licensing.

Active Edition from 14.02.2009

Document nameDecree of the Government of the Russian Federation of February 14, 2009 N 112 "ON APPROVAL OF THE RULES FOR THE TRANSPORTATION OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT"
Document typedecree, rules
Host bodyRussian government
Document Number112
Acceptance date01.01.1970
Revision date14.02.2009
Date of registration in the Ministry of Justice01.01.1970
Statusvalid
Publication
  • Document in electronic form FAPSI, STC "System"
  • "Rossiyskaya Gazeta", N 39, 03/11/2009
  • "Collection of Legislation of the Russian Federation", N 9, 02.03.2009, art. 1102
NavigatorNotes

Decree of the Government of the Russian Federation of February 14, 2009 N 112 "ON APPROVAL OF THE RULES FOR THE TRANSPORTATION OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT"

Decree

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation decides:

1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.

2. Recognize as invalid:

The Charter of Motor Transport of the RSFSR, approved by Resolution of the Council of Ministers of the RSFSR of January 8, 1969 N 12 (SP RSFSR, 1969, N 2 and 3, Art. 8);

Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N 26, Art. 141);

Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);

Decree of the Council of Ministers of the RSFSR of May 1, 1980 N 253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13, Art. 106);

Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);

Decree of the Council of Ministers of the RSFSR of November 18, 1988 N 474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, Art. 135);

Decree of the Council of Ministers of the RSFSR of February 18, 1991 N 98 "On increasing the amount of fines for excessive downtime of cars and delays in containers, as well as changing the Charter of the RSFSR Road Transport" (SP RSFSR, 1991, N 12, Art. 156);

dated May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30);

Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995, N 19, Art. 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).

3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):

a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";

b) add paragraph 5.1 as follows:

"5.1. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";

c) clause 8 shall be stated in the following wording:

"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:

a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all the details of the document are filled in in a typographical way during the preparation of the document form;

c) all or part of the details of the document are indicated in electronic form.".

Prime Minister
Russian Federation
V. PUTIN

APPROVED
Government Decree
Russian Federation
February 14, 2009
N 112

REGULATIONS FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT I. General Provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.

2. The terms used in these Rules mean the following:

"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;

"luggage car" - a vehicle carrying luggage separately from passengers;

"commercial act" - a document certifying the shortage, damage or damage to luggage;

"conductor" - an official who sells tickets in a vehicle;

"passenger taxi" - a vehicle of category "M_1" used for the transport of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "M_1" - a vehicle that is used to carry passengers and has, in addition to the driver's seat, no more than 8 seats;

"vehicle of category "M_2" - a vehicle that is used for the carriage of passengers, has, in addition to the driver's seat, more than 8 seats and a maximum mass of which does not exceed 5 tons;

"vehicle of category "M_3" - a vehicle that is used for the carriage of passengers, has, in addition to the driver's seat, more than 8 seats and a maximum mass of which exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and baggage is carried out according to schedules.

4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.

5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The schedule is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.

8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.

10. The schedules indicate local time.

11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.

12. Stopping of vehicles for embarkation (disembarkation) of passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the arrival of the vehicle.

13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.

14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.

15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:

a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;

b) the name of the stopping point;

c) numbers of regular transportation routes, which include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;

f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;

g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.

17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.

18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if the land plots adjacent to the stopping point allow it.

19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.

20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.

21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.

22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with a non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.

23. The following information should be placed in the main building of the bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;

b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;

c) schedule of regular transportation routes;

d) rules for using the services of the bus station.

24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):

a) the arrival of the vehicle at the bus station;

b) departure of the vehicle from the bus station;

c) the arrival of the vehicle at the final point of the regular transportation route.

25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.

26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:

a) settlements where stopping points of regular transportation routes are located;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.

28. In the main building of the bus station, there are signs for the location of the main services, including the waiting room, mother and child rooms, food points, medical assistance, storage lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.

29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:

30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.

31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M" - the minimum

3 distances between the upper edge of the windshield and the upper boundary of the windscreen cleaning zone.

32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.

33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.

34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M", above each door from the outside is strengthened

2 a sign with the inscription "Entrance" or the inscription "Entrance" is applied.

36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.

37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:

a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;

b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;

c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel, hand luggage and baggage transportation;

e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;

e) indicators of the locations of fire extinguishers;

g) indicators of the locations of the vehicle stop buttons;

h) emergency exit signs and rules for using such exits;

i) rules for using the vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M", above each door with

On the inner side, a sign with the inscription "Exit" is fixed or the inscription "Exit" is applied.

39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to check compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such checks into the vehicle.

42. The passage of passengers on regular transportation routes is carried out by tickets.

43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.

44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.

46. ​​In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.

48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.

49. Sale of tickets for travel in urban and suburban communications is carried out:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside vehicles.

50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.

51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.

54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.

56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.

58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.

60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.

63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.

64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.

65. Delivery of baggage to the carrier is issued by a baggage receipt.

66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.

68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.

69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.

71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.

72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.

73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.

74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.

75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.

76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.

77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage check and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.

79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.

82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

83. A person without a ticket is:

a) found during a check in a vehicle without a ticket;

b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket, the validity of which has expired or in which the surname and number of an identity document are indicated that do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.

84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).

87. In the event that baggage or hand luggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand luggage is not issued, the owner of this baggage or this hand luggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.

88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for traveling without a ticket, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.

III. Transportation of passengers and luggage on request

89. Transportation of passengers and baggage on request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

90. The charter agreement may provide for the use of vehicles for the transportation of a certain circle of persons or an indefinite number of persons.

91. A charter agreement providing for the use of vehicles for the transportation of a certain circle of persons establishes the procedure for allowing these persons to board the vehicle in accordance with paragraph 92 of these Rules.

92. The boarding of persons specified in the charter agreement in a vehicle provided for the charter transportation of passengers and baggage is carried out upon presentation by the said persons to the charterer of documents (service ID, excursion voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers presented to the charterer by the charterer.

93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the carriage of passengers and baggage, drawn up by the charterer. The specified work order must contain the required details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the carriage of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage on orders.

94. The charter agreement or a copy thereof, as well as an order-order for the provision of a vehicle for the carriage of passengers and luggage, if the charter agreement is concluded in the form of the specified order-order, are with the driver from the beginning to the end of the carriage of passengers and luggage on order and are presented on a mandatory basis at the request of officials of federal executive bodies authorized to exercise control over the availability of such documents in drivers.

95. A vehicle provided for the carriage of passengers and luggage by order is issued with signs with the inscription "Custom" placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

96. The height of the plate placed on the windshield should not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "M" - the minimum distance

3 between the upper edge of the windshield and the upper boundary of its cleaning zone with a windshield wiper.

97. Above the windshield and (or) on the right side of the body in the direction of the vehicle, the short name of the charterer is indicated.

98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the initial and final, as well as intermediate stopping points of the route (if any) are affixed.

99. Points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons are equipped with signs, which contain the following information:

a) a symbolic image of a vehicle (bus, trolley bus and tram) used to transport passengers and luggage on request;

b) the names of the final and intermediate points of embarkation (disembarkation) of passengers;

c) the time of the beginning and end of the movement of vehicles along the route;

d) timetable (for the transportation of passengers and baggage carried out according to the schedule);

e) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

100. Passenger embarkation (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points of regular transportation routes.

101. In addition to the information specified in paragraph 99 of these Rules, other information related to the carriage of passengers and baggage on orders may be placed on the signs of the points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons.

IV. Transportation of passengers and luggage by passenger taxi

102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

103. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

104. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

105. In addition to the information specified in paragraph 104 of these Rules, the registration log may include other information related to the transportation of passengers and luggage by passenger taxis.

106. The number of the order accepted for execution is communicated to the charterer.

107. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, brand and body color of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

108. A passenger taxi, when traveling to a place of permanent parking after the end of the working day, can be provided for transportation only to a destination located near the place of permanent parking.

109. The route for the carriage of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

110. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of a passenger taxi, determined in accordance with the indications of a taximeter, which in this case is equipped with a passenger taxi.

111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict accountability form confirming payment for the use of a passenger taxi. The specified receipt must contain the required details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage by passenger taxis.

112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not pollute or spoil the seats, do not interfere with the driver to drive a passenger taxi and use rear-view mirrors.

113. Luggage is transported in the luggage compartment of a passenger taxi. Baggage dimensions must allow it to be carried with the luggage compartment lid closed.

114. It is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, cold steel and firearms without covers and packaging, things (objects) that pollute vehicles or passengers' clothes in passenger taxis. It is allowed to carry muzzled dogs in passenger taxis with leashes and bedding, small animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if this does not prevent the driver from driving a passenger taxi and using rear-view mirrors.

115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.

116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of a contrasting color arranged in a checkerboard pattern.

117. The following information is placed on the front panel of a passenger taxi to the right of the driver:

a) full or short name of the charterer;

b) terms of payment for the use of a passenger taxi;

c) driver's business card with a photo;

d) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

118. In a passenger taxi, there must be rules for using the corresponding vehicle, which are provided to the charterer at his request.

119. A passenger taxi going to a permanent parking place is equipped with a sign with the inscription "To the park", which is placed at the top of the windshield. The height of this plate must not exceed 140 mm.

120. In order to verify compliance with the requirements for registration and equipment of passenger taxis, provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials of the federal executive bodies authorized to carry out such verification into the passenger taxi.

121. Parking of passenger taxis is equipped with an information plate containing the following information:

a) the inscription "Taxi rank";

b) operating hours of the taxi rank;

c) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

V. Forgotten and found things

122. Persons who have found forgotten things in a vehicle or on the territory of the bus station are obliged to inform the conductor (driver) or an authorized official of the bus station about this.

123. The conductor (driver) or an authorized official of the bus station, who received a message about the discovery of forgotten things, organize a check of the absence of objects in these things that threaten the life and health of passengers, road transport workers and urban ground electric transport.

124. If the check does not establish the presence in the forgotten things of items that threaten the life and health of passengers, road transport workers and urban surface electric transport, the conductor (driver) or an authorized official of the bus station who organized such a check draw up an act of a general form with a detailed description the appearance of the found things and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten things.

125. The conductor (driver) transfers the things forgotten and found in the vehicle together with the act against receipt for storage to the authorized official of the bus station, which is located at the final point of the regular transportation route, or to the authorized official of the carrier or freighter.

126. Found and unclaimed things after the expiration of the deadline set by the owner of the bus station, the carrier or the charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

127. If, at the end of a trip in intercity traffic, a passenger arriving at an intermediate stop on a regular transportation route finds that he has forgotten things in the vehicle, this passenger has the right to contact the duty officer of any bus station where this vehicle stops. At the written request of the passenger, the bus station duty officer is obliged to immediately send a telegram, fax, e-mail or telephone message to the address of the nearest bus station on the route of the vehicle, indicating in them the place occupied by the passenger, a description of the forgotten things and the requirement to send them to the location of the passenger. In such cases, all costs associated with the return of things (sending a telegram, fax or telephone message, packaging, transportation, etc.) are made at the expense of their owner.

128. A person who has demanded the release of found items must prove his right to them by indicating in writing the exact characteristics of the items.

129. Upon receipt of things, the person who requested their issuance must pay for the services provided to him by the bus station, the carrier or charterer that issued the found things, and also issue a receipt for receiving the things, indicating in it his permanent place of residence and the number of his identity document.

VI. The procedure for filing claims and drawing up acts

130. The circumstances that are the basis for the liability of carriers, charterers, charterers and passengers in the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are certified by commercial acts and acts of a general form.

131. A commercial act is drawn up when the following circumstances are revealed:

a) non-compliance of the name and number of pieces of baggage with the data specified in the baggage receipt;

b) damage (spoilage) of baggage;

c) absence of baggage indicated in the baggage receipt;

d) discovery of unclaimed baggage.

132. A commercial act is drawn up by the carrier on the day when circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.

133. The commercial act is drawn up in 2 copies and filled out without blots and any corrections.

134. A commercial act must contain the following information:

a) a description of the condition of the baggage and the circumstances under which it was found to be unsafe;

b) data on whether the luggage was loaded, stowed and secured correctly;

c) a description of the violation of the requirements for loading, stowage or securing baggage.

135. The commercial act is signed by the carrier, as well as by the passenger, if he participates in the baggage check. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the passenger submits to the carrier a statement about such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up a commercial act.

136. If other circumstances not provided for in paragraph 131 of these Rules are revealed, acts of a general form are drawn up.

137. Claims arising in connection with the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are presented to carriers or charterers at their location.

138. The following documents are attached to the claim, confirming the applicant's right to file a claim, or their duly certified copies:

a) a commercial act - in case of damage, shortage or damage to the baggage accepted for transportation;

b) an act of a general form - in case of delay in the delivery of baggage or termination of the carriage of passengers and baggage on order at the initiative of the charterer;

c) a ticket - in case of delay in departure or late arrival of a vehicle that performs regular transportation of passengers and luggage in intercity traffic;

d) a charter agreement or a work order for the provision of a vehicle for the carriage of passengers and luggage - in case of failure to provide a vehicle for the carriage of passengers and luggage on order.

Applications

APPENDIX N 1


and urban terrestrial
electric transport

Annex N 1. FORMS AND MANDATORY DETAILS OF TICKETS

1. The following forms of tickets are allowed:

a) form N 1 - a single ticket for travel in suburban and intercity traffic with a fixed date and time of departure;

b) form N 2 - a single ticket for travel in urban and suburban traffic with an open date of departure within the specified period;

c) form N 3 - a single ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;

d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during the specified period of validity;

e) form N 5 - a long-term ticket for travel in urban and suburban traffic, giving the right to travel within a fixed amount;

f) form N 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;

g) form N 7 - a single personalized ticket.

2. A ticket in form No. 1 must include the following mandatory details:

d) ticket validity area;

e) date of departure;

f) time of departure;

g) date of arrival;

h) time of arrival;

k) date of ticket sale;

l) time of ticket sale.

3. A ticket in form No. 2 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) period of use of the ticket;

e) ticket validity area;

f) ticket price.

4. A ticket in form No. 3 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket price.

5. A ticket in form No. 4 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the number of trips;

e) the period of use of the ticket;

e) the validity period of the ticket;

g) ticket validity area;

h) ticket price;

i) the number of unused trips.

6. A ticket in form No. 5 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the deposited amount;

e) ticket validity area;

e) the balance of the deposited amount.

7. A ticket in form No. 6 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket validity period;

e) ticket validity area;

f) ticket price.

8. A ticket in form No. 7 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) last name, first name and patronymic of the passenger;

d) date and place of birth of the passenger;

e) the type and number of the document that certifies the identity of the passenger and for which the ticket is purchased;

f) type of vehicle transporting the passenger;

g) ticket validity area;

h) date of departure;

i) departure time;

j) date of arrival;

k) time of arrival;

n) date of ticket sale;

o) time of ticket sale.

9. If the ticket is intended for the travel of citizens who, in accordance with the legislation of the Russian Federation, have been granted benefits in paying for travel, the requisite "name, series and number of the ticket" must indicate that certain groups of citizens can use it.

10. The requisite "name of the organization that issued the ticket" shall indicate the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes operated by multiple carriers).

11. The requisite "type of vehicle transporting a passenger" shall indicate 1 or several types of vehicles transporting a passenger.

12. The requisite "ticket validity area" indicates the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the indicated routes), or the numbers of the indicated routes and the name of the boarding (disembarkation) point passenger or departure and arrival zones (if the ticket is intended for travel between the specified stopping points of the specified routes or specified zones).

13. The requisite "ticket use period" indicates the date after which the ticket is recognized as invalid even if it has never been used to make a trip.

14. The attribute "validity period of the ticket" indicates the month, quarter and year (if the ticket is intended for an unlimited number of trips during the specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and expiration date of the ticket (in case the ticket is intended for a fixed number of trips during the specified period).

15. To indicate route numbers, the entry "valid on routes with numbers ___________________" or "on routes with numbers _______________ is invalid" is used.

16. The "date of departure" attribute shall indicate the day, month and year of departure of the vehicle from the point of departure according to the schedule.

17. The "time of departure" attribute indicates the hours and minutes of departure of the vehicle from the point of departure according to the schedule.

18. The "date of arrival" attribute shall indicate the day, month and year of arrival of the vehicle at the destination according to the schedule.

19. The "arrival time" attribute indicates the hours and minutes of the vehicle's arrival at the destination according to the schedule.

20. In the requisite "seat" the number of the seat in the vehicle is indicated or the entry "w / m" is made (without a seat).

21. The attribute "number of trips" indicates the total number of paid one-time trips.

22. The requisite "amount" indicates the amount in rubles and kopecks, taking into account the paid fare and insurance fee.

23. The requisite "ticket price" shall indicate the funds collected from the passenger for travel in rubles and kopecks.

24. The "paid amount" attribute indicates the amount in rubles and kopecks paid when selling a ticket or when replenishing an earlier paid amount.

25. The requisite "information on completed trips" shall indicate the date of each completed trip (for tickets for a fixed number of trips) or the date, point of embarkation or departure zone, point of disembarkation or arrival zone and the cost of each completed trip, and if the fare is paid regardless from the distance of transportation, - the date and cost of each completed trip (for tickets with the number of trips within a fixed amount).

26. The "number of unused trips" variable indicates the current date (day, month) and the number of unused paid trips.

27. The "balance of the deposited amount" variable shall indicate the date (day, month) and the unspent part of the deposited amount in rubles and kopecks.

28. The requisite "date of sale of the ticket" shall indicate the day, month and year of the sale of the ticket.

29. In the requisite "ticket sale time" the hours and minutes of ticket sale are indicated.

APPENDIX N 2
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

Annex No. 2. MANDATORY DETAILS OF THE RECEIPT FOR CARRYING ON HAND Luggage

1. The receipt for the carriage of hand luggage must include the following mandatory details:

a) name, series and number of the hand baggage receipt;

b) the name of the organization that issued the receipt for hand luggage;

c) type of vehicle carrying carry-on baggage;

d) number of seats;

e) the cost of hand luggage.

2. In the requisite "name, series and number of the receipt for the carriage of hand luggage" the entry "Receipt for the carriage of hand luggage, series ____, number ___________" is made.

3. The requisite "name of the organization that issued the receipt for the carriage of hand luggage" shall indicate the name of the carrier (in the event that the receipt for the carriage of hand luggage is valid on regular transportation routes served only by the relevant carrier) or an organization authorized to organize regular transportation of passengers and baggage ( if the hand baggage receipt is valid on routes operated by more than one carrier).

4. The requisite "type of vehicle carrying carry-on baggage" shall indicate 1 or several types of vehicles carrying carry-on baggage.

5. The "number of seats" attribute indicates the number of paid pieces of hand luggage.

6. In the props "cost of carrying hand luggage" shall be indicated the funds collected from the passenger in rubles and kopecks for the carriage of hand luggage.

APPENDIX N 3
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

Appendix N 3. FORMS AND MANDATORY DETAILS OF BAGGAGE RECEIPT

1. The following forms of baggage checks may be used:

a) form N 1 - for the carriage of luggage in the luggage compartment of a vehicle that carries passengers;

b) form N 2 - for the carriage of luggage by luggage cars.

2. Baggage check in form N 1 must include the following mandatory details:

d) point of departure;

e) destination;

f) the number of seats;

g) the declared value of the luggage;

h) the declared value of a piece of baggage;

i) the cost of baggage transportation;

j) additional fee;

k) position, surname, initials and signature of the person who accepted the baggage;

l) position, surname, initials and signature of the person authorized to conduct settlements.

3. Baggage check in form No. 2 must include the following mandatory details:

a) name, series and number of the baggage check;

b) the name of the organization that issued the baggage check;

c) type of vehicle transporting luggage;

d) point of departure;

e) date of departure;

f) time of departure;

g) destination;

h) date of arrival;

i) time of arrival;

j) the number of pieces of baggage;

k) declared value of baggage;

l) declared value of a piece of baggage;

m) the cost of baggage transportation;

n) additional fee;

o) position, surname, initials and signature of the person who accepted the baggage;

p) position, surname, initials and signature of the person authorized to conduct settlements.

4. In the requisite "name, series and number of the baggage receipt" the entry "Baggage receipt, series _______, number __________" is made.

5. The requisite "name of the organization that issued the baggage receipt" shall indicate the name, address, telephone number and TIN of the carrier.

6. The requisite "point of departure" shall indicate the name of the stopping point at which the luggage is presented for carriage.

7. The "date of departure" attribute indicates the day, month and year of departure of the baggage from the point of departure according to the schedule.

8. The "time of departure" attribute indicates the hours and minutes of baggage departure from the point of departure according to the schedule.

9. The requisite "destination" shall indicate the name of the stopping point, to which the luggage follows.

10. The "date of arrival" attribute indicates the day, month and year of arrival of the baggage at the destination according to the schedule.

11. The "arrival time" attribute indicates the hours and minutes of baggage arrival at the destination according to the schedule.

12. The requisite "number of pieces of baggage" indicates the number of paid pieces of baggage.

13. In the requisite "declared value of luggage" the total amount of the declared value of luggage in rubles and kopecks shall be indicated in figures and words.

14. In the requisite "declared value of a piece of baggage" the declared value of each piece of baggage in rubles and kopecks shall be indicated in figures and words.

15. In the "cost of baggage transportation" variable, in figures and words, the funds collected from the passenger in rubles and kopecks for the carriage of baggage, including the amount of the additional fee for accepting baggage with declared value for carriage, are indicated.

16. In the "additional fee" variable, the amount of the additional fee for acceptance for transportation of baggage with a declared value in rubles and kopecks shall be indicated in figures and words.

17. The requisite "position, surname, initials and signature of the person who accepted the baggage" shall indicate the position, surname and initials of the person authorized to accept the baggage for transportation, and his signature shall be affixed.

18. The requisite "position, surname, initials and signature of the person authorized to carry out settlements" shall indicate the position, surname and initials of the person authorized to carry out settlements for the carriage of baggage, and his signature shall be affixed.

APPENDIX No. 4
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

Appendix N 4. MANDATORY DETAILS OF THE ORDER-ORDER FOR THE PROVISION OF A VEHICLE FOR THE TRANSPORTATION OF PASSENGERS AND Luggage

1. An order-order for the provision of a vehicle for the carriage of passengers and baggage must contain the following mandatory details:

a) the name of the document and the date of its execution (day, month and year);

b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual, the surname, initials, passport details, address and telephone number of the charterer;

c) name, address, telephone number and TIN of the charterer;

d) brand of the vehicle and its state registration plate;

e) last names and initials of drivers;

f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;

g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;

h) the cost of using the provided vehicle in rubles and kopecks;

i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;

j) hours and minutes of arrival of the vehicle at the point of delivery;

k) hours and minutes of departure of the vehicle after completion of transportation;

l) the number of passengers carried;

m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.

APPENDIX No. 5
to the Rules for the carriage of passengers and
luggage by road
and urban terrestrial
electric transport

Appendix No. 5

1. The receipt for payment for the use of a passenger taxi must include the following mandatory details:

a) the name, series and number of the receipt for payment for the use of a passenger taxi;

b) the name of the charterer;

c) the date of issue of the receipt for payment for the use of a passenger taxi;

d) the cost of using a passenger taxi;

e) last name, first name, patronymic and signature of the person authorized to conduct settlements.

2. In the requisite "name, series and number of the receipt for payment for the use of a passenger taxi" the entry "Receipt for payment for the use of a passenger taxi, series ____, number ___________" is made. The series and number are printed in a typographical way.

3. The prop "name of the charterer" shall indicate the name, address, telephone number and TIN of the charterer.

4. The requisite "date of issue of a receipt for payment for the use of a passenger taxi" shall indicate the day, month and year of issuance of a receipt for payment for the use of a passenger taxi.

5. In the requisite "cost of using a passenger taxi" the funds collected from the charterer in rubles and kopecks for the use of a passenger taxi shall be indicated in figures and in words. If the payment for the use of a passenger taxi is carried out on the basis of tariffs for the distance of transportation and (or) the time of using a passenger taxi, the indications of the taximeter are indicated, on the basis of which the cost of using a passenger taxi is calculated.

The latest version of the DECISION of the Government of the Russian Federation dated February 14, 2009 N 112 "ON APPROVAL OF THE RULES FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT" is presented on the Zakonbase website. It is easy to comply with all legal requirements if you familiarize yourself with the relevant sections, chapters and articles of this document for 2014. To search for the necessary legislative acts on a topic of interest, you should use the convenient navigation or advanced search.

On the website "Zakonbase" you will find the Decree of the Government of the Russian Federation dated February 14, 2009 N 112 "ON APPROVAL OF THE RULES FOR TRANSPORTATION OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT" in fresh and full version in which all changes and amendments have been made. This guarantees the relevance and reliability of the information.

At the same time, you can download the Decree of the Government of the Russian Federation of February 14, 2009 N 112 "ON APPROVAL OF THE RULES FOR TRANSPORTATION OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT AND URBAN GROUND ELECTRIC TRANSPORT" completely free of charge, both in full and in separate chapters.

GOVERNMENT OF THE RUSSIAN FEDERATION

RESOLUTION

ABOUT THE APPROVAL OF THE RULES

In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation decides:

1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.

2. Recognize as invalid:

Charter of motor transport of the RSFSR, approved by the Decree of the Council of Ministers of the RSFSR of January 8, 1969 N 12 (SP RSFSR, 1969, N 2 and 3, art. 8);

Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N 26, art. 141);

Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);

Decree of the Council of Ministers of the RSFSR of May 1, 1980 N 253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13, art. 106);

Decree of the Council of Ministers of the RSFSR of March 20, 1984 N 101 (SP RSFSR, 1984, N 7, art. 57);

Decree of the Council of Ministers of the RSFSR of November 18, 1988 N 474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, art. 135);

Decree of the Council of Ministers of the RSFSR of February 18, 1991 N 98 "On increasing the amount of fines for excessive downtime of vehicles and the delay of containers, as well as changing the Charter of the RSFSR Road Transport" (SP RSFSR, 1991, N 12, art. 156);

Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30) ;

Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collection of acts of the President and Government of the Russian Federation, 1994, N 8, art. 597);

Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995, N 19, item 1762);

paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).

3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):

a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";

b) add paragraph 5.1 as follows:

"5.1. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";

c) clause 8 shall be stated in the following wording:

"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:

a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;

b) all the details of the document are filled in in a typographical way during the preparation of the document form;

c) all or part of the details of the document are indicated in electronic form.".

Prime Minister

Russian Federation

Approved

Government Decree

Russian Federation

RULES

CARRIAGE OF PASSENGERS AND BAGGAGE BY ROAD TRANSPORT

AND URBAN GROUND ELECTRIC TRANSPORT

(as amended by Decree of the Government of the Russian Federation of 07.09.2011 N 757)

I. General provisions

1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.

2. The terms used in these Rules mean the following:

"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;

"luggage car" - a vehicle carrying luggage separately from passengers;

"commercial act" - a document certifying the shortage, damage or damage to luggage;

"conductor" - an official who sells tickets in a vehicle;

"passenger taxi" - a vehicle of category "M1" used for the transport of passengers and luggage in accordance with a public charter agreement;

"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;

"vehicle of category "M1" - a vehicle that is used for the carriage of passengers and has not more than 8 seats in addition to the driver's seat;

"vehicle of category "M2" - a vehicle used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;

"M3 category vehicle" means a vehicle used for the carriage of passengers, which, in addition to the driver's seat, has more than 8 seats and whose maximum mass exceeds 5 tons.

II. Regular transportation

3. Regular transportation of passengers and baggage is carried out according to schedules.

4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.

5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.

6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.

7. The schedule is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.

8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.

9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.

10. The schedules indicate local time.

11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.

12. Stopping of vehicles for embarkation (disembarkation) of passengers at their request is carried out if:

a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;

b) there are people at the stopping point waiting for the arrival of the vehicle.

13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.

14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.

15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:

a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;

b) the name of the stopping point;

c) numbers of regular transportation routes, which include a stopping point;

d) the name of the final stopping point of each regular transportation route;

e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;

f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;

g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.

17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.

18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if the land plots adjacent to the stopping point allow it.

19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.

20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.

21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.

22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with a non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.

23. The following information should be placed in the main building of the bus station:

a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;

b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;

c) schedule of regular transportation routes;

d) rules for using the services of the bus station.

24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):

a) the arrival of the vehicle at the bus station;

b) departure of the vehicle from the bus station;

c) the arrival of the vehicle at the final point of the regular transportation route.

25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.

26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:

a) settlements where stopping points of regular transportation routes are located;

b) numbers of regular transportation routes passing through the settlements indicated on the diagram.

27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.

28. In the main building of the bus station, there are signs for the location of the main services, including the waiting room, mother and child rooms, food points, medical assistance, storage lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.

29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:

30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.

31. The height of the regular traffic route indicator placed on the windshield shall not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M3" shall not exceed the minimum distance between the upper edge of the windshield and the upper boundary of its zone. glass cleaner cleaning.

32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.

33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.

34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.

35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" or the inscription "Entrance" is fixed above each door from the outside.

36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.

37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:

a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;

b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;

c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;

d) the cost of travel, hand luggage and baggage transportation;

e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;

e) indicators of the locations of fire extinguishers;

g) indicators of the locations of the vehicle stop buttons;

h) emergency exit signs and rules for using such exits;

i) rules for using the vehicle or an extract from such rules.

38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" or the inscription "Exit" shall be fixed above each door on the inside.

39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.

40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.

41. In order to check compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such checks into the vehicle.

42. The passage of passengers on regular transportation routes is carried out by tickets.

43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.

44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.

45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.

46. ​​In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.

47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.

Personalized tickets are issued on the basis of an identity document of the passenger in accordance with the legislation of the Russian Federation (for children under the age of 14 - birth certificates).

48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.

49. Sale of tickets for travel in urban and suburban communications is carried out:

a) in vehicles (conductors or drivers);

b) at specialized points and other places where tickets are sold outside vehicles.

50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.

51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.

52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.

53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.

54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.

55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.

56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.

58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.

60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.

61. Baggage is accepted for transportation without opening the container or packaging.

62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.

63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.

64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.

65. Delivery of baggage to the carrier is issued by a baggage receipt.

66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.

67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.

68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.

69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.

70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.

71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.

72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.

73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.

74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.

75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.

76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.

77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage check and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.

78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.

79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.

80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.

81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.

82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).

If regular transportation is carried out using personalized tickets provided for in clause 47 of these Rules, passengers boarding a vehicle is carried out upon presentation to the controller of a personalized ticket, as well as a document proving the identity of the passenger in accordance with the legislation of the Russian Federation (for children under the age of 14 years - certificates of birth), on the basis of which a personalized ticket was issued.

(the paragraph was introduced by Decree of the Government of the Russian Federation of 07.09.2011 N 757)

83. A person without a ticket is:

a) found during a check in a vehicle without a ticket;

b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;

c) presenting a fake ticket;

d) presenting a ticket, the validity of which has expired or in which the surname and number of an identity document are indicated that do not correspond to the surname and number indicated in the identity document presented by this person;

e) presenting a previously used ticket;

f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.

84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.

85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.

86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).

87. In the event that baggage or hand luggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand luggage is not issued, the owner of this baggage or this hand luggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.

ConsultantPlus: note.

For liability for ticketless travel, see art. 11.18 of the Code of Administrative Offenses of the Russian Federation, on liability for violation of the rules for carrying hand luggage, luggage and cargo luggage, see Art. 11.19 Administrative Code of the Russian Federation.

88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for traveling without a ticket, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.

III. Transportation of passengers and luggage on request

89. Transportation of passengers and baggage on request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

90. The charter agreement may provide for the use of vehicles for the transportation of a certain circle of persons or an indefinite number of persons.

91. A charter agreement providing for the use of vehicles for the transportation of a certain circle of persons establishes the procedure for allowing these persons to board the vehicle in accordance with paragraph 92 of these Rules.

92. The boarding of persons specified in the charter agreement in a vehicle provided for the charter transportation of passengers and baggage is carried out upon presentation by the said persons to the charterer of documents (service ID, excursion voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers presented to the charterer by the charterer.

93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the carriage of passengers and baggage, drawn up by the charterer. The specified work order must contain the required details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the carriage of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage on orders.

94. The charter agreement or a copy thereof, as well as an order-order for the provision of a vehicle for the carriage of passengers and luggage, if the charter agreement is concluded in the form of the specified order-order, are with the driver from the beginning to the end of the carriage of passengers and luggage on order and are presented on a mandatory basis at the request of officials of federal executive bodies authorized to exercise control over the availability of such documents in drivers.

95. A vehicle provided for the carriage of passengers and luggage by order is issued with signs with the inscription "Custom" placed:

a) above the windshield of the vehicle and (or) in the upper part of the windshield;

b) on the right side of the body in the direction of the vehicle;

c) on the rear window of the vehicle.

96. The height of the plate placed on the windshield must not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of the zone of its cleaning with a windshield wiper.

97. Above the windshield and (or) on the right side of the body in the direction of the vehicle, the short name of the charterer is indicated.

98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the initial and final, as well as intermediate stopping points of the route (if any) are affixed.

99. Points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons are equipped with signs, which contain the following information:

a) a symbolic image of a vehicle (bus, trolley bus and tram) used to transport passengers and luggage on request;

b) the names of the final and intermediate points of embarkation (disembarkation) of passengers;

c) the time of the beginning and end of the movement of vehicles along the route;

d) timetable (for the transportation of passengers and baggage carried out according to the schedule);

e) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

100. Passenger embarkation (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points of regular transportation routes.

101. In addition to the information specified in paragraph 99 of these Rules, other information related to the carriage of passengers and baggage on orders may be placed on the signs of the points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons.

ConsultantPlus: note.

For more information on the activities of transporting passengers and luggage by passenger taxis, see Federal Law No. 69-FZ of April 21, 2011.

IV. Transportation of passengers and luggage by passenger taxi

102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.

103. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.

104. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:

a) order number;

b) date of acceptance of the order;

c) date of completion of the order;

d) the place of delivery of a passenger taxi;

e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;

f) the planned time for the delivery of a passenger taxi.

105. In addition to the information specified in paragraph 104 of these Rules, the registration log may include other information related to the transportation of passengers and luggage by passenger taxis.

106. The number of the order accepted for execution is communicated to the charterer.

107. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, brand and body color of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.

108. A passenger taxi, when traveling to a place of permanent parking after the end of the working day, can be provided for transportation only to a destination located near the place of permanent parking.

109. The route for the carriage of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.

110. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of a passenger taxi, determined in accordance with the indications of a taximeter, which in this case is equipped with a passenger taxi.

111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict accountability form confirming payment for the use of a passenger taxi. The specified receipt must contain the required details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage by passenger taxis.

112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not pollute or spoil the seats, do not interfere with the driver to drive a passenger taxi and use rear-view mirrors.

113. Luggage is transported in the luggage compartment of a passenger taxi. Baggage dimensions must allow it to be carried with the luggage compartment lid closed.

114. It is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, cold steel and firearms without covers and packaging, things (objects) that pollute vehicles or passengers' clothes in passenger taxis. It is allowed to carry muzzled dogs in passenger taxis with leashes and bedding, small animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if this does not prevent the driver from driving a passenger taxi and using rear-view mirrors.

115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.

116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of a contrasting color arranged in a checkerboard pattern.

117. The following information is placed on the front panel of a passenger taxi to the right of the driver:

a) full or short name of the charterer;

b) terms of payment for the use of a passenger taxi;

c) driver's business card with a photo;

d) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.

118. In a passenger taxi, there must be rules for using the corresponding vehicle, which are provided to the charterer at his request.

119. A passenger taxi going to a permanent parking place is equipped with a sign with the inscription "To the park", which is placed at the top of the windshield. The height of this plate must not exceed 140 mm.

120. In order to verify compliance with the requirements for registration and equipment of passenger taxis, provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials of the federal executive bodies authorized to carry out such verification into the passenger taxi.

121. Parking of passenger taxis is equipped with an information plate containing the following information:

a) the inscription "Taxi rank";

b) operating hours of the taxi rank;

c) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.

V. Forgotten and found things

122. Persons who have found forgotten things in a vehicle or on the territory of the bus station are obliged to inform the conductor (driver) or an authorized official of the bus station about this.

123. The conductor (driver) or an authorized official of the bus station, who received a message about the discovery of forgotten things, organize a check of the absence of objects in these things that threaten the life and health of passengers, road transport workers and urban ground electric transport.

124. If the check does not establish the presence in the forgotten things of items that threaten the life and health of passengers, road transport workers and urban surface electric transport, the conductor (driver) or an authorized official of the bus station who organized such a check draw up an act of a general form with a detailed description the appearance of the found things and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten things.

125. The conductor (driver) transfers the things forgotten and found in the vehicle together with the act against receipt for storage to the authorized official of the bus station, which is located at the final point of the regular transportation route, or to the authorized official of the carrier or freighter.

126. Found and unclaimed things after the expiration of the deadline set by the owner of the bus station, the carrier or the charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".

127. If, at the end of a trip in intercity traffic, a passenger arriving at an intermediate stop on a regular transportation route finds that he has forgotten things in the vehicle, this passenger has the right to contact the duty officer of any bus station where this vehicle stops. At the written request of the passenger, the bus station duty officer is obliged to immediately send a telegram, fax, e-mail or telephone message to the address of the nearest bus station on the route of the vehicle, indicating in them the place occupied by the passenger, a description of the forgotten things and the requirement to send them to the location of the passenger. In such cases, all costs associated with the return of things (sending a telegram, fax or telephone message, packaging, transportation, etc.) are made at the expense of their owner.

128. A person who has demanded the release of found items must prove his right to them by indicating in writing the exact characteristics of the items.

129. Upon receipt of things, the person who requested their issuance must pay for the services provided to him by the bus station, the carrier or charterer that issued the found things, and also issue a receipt for receiving the things, indicating in it his permanent place of residence and the number of his identity document.

VI. The procedure for filing claims and drawing up acts

130. The circumstances that are the basis for the liability of carriers, charterers, charterers and passengers in the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are certified by commercial acts and acts of a general form.

131. A commercial act is drawn up when the following circumstances are revealed:

a) non-compliance of the name and number of pieces of baggage with the data specified in the baggage receipt;

b) damage (spoilage) of baggage;

c) absence of baggage indicated in the baggage receipt;

d) discovery of unclaimed baggage.

132. A commercial act is drawn up by the carrier on the day when circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.

133. The commercial act is drawn up in 2 copies and filled out without blots and any corrections.

134. A commercial act must contain the following information:

a) a description of the condition of the baggage and the circumstances under which it was found to be unsafe;

b) data on whether the luggage was loaded, stowed and secured correctly;

c) a description of the violation of the requirements for loading, stowage or securing baggage.

135. The commercial act is signed by the carrier, as well as by the passenger, if he participates in the baggage check. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the passenger submits to the carrier a statement about such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up a commercial act.

136. If other circumstances not provided for in paragraph 131 of these Rules are revealed, acts of a general form are drawn up.

137. Claims arising in connection with the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are presented to carriers or charterers at their location.

138. The following documents are attached to the claim, confirming the applicant's right to file a claim, or their duly certified copies:

a) a commercial act - in case of damage, shortage or damage to the baggage accepted for transportation;

b) an act of a general form - in case of delay in the delivery of baggage or termination of the carriage of passengers and baggage on order at the initiative of the charterer;

c) a ticket - in case of delay in departure or late arrival of a vehicle that performs regular transportation of passengers and luggage in intercity traffic;

d) a charter agreement or a work order for the provision of a vehicle for the carriage of passengers and luggage - in case of failure to provide a vehicle for the carriage of passengers and luggage on order.

Appendix No. 1

to the Transportation Rules

passengers and luggage by car

transport and urban ground

electric transport

FORMS AND MANDATORY DETAILS OF TICKETS

1. The following forms of tickets are allowed:

a) form N 1 - a single ticket for travel in suburban and intercity traffic with a fixed date and time of departure;

b) form N 2 - a single ticket for travel in urban and suburban traffic with an open date of departure within the specified period;

c) form N 3 - a single ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;

d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during the specified period of validity;

e) form N 5 - a long-term ticket for travel in urban and suburban traffic, giving the right to travel within a fixed amount;

f) form N 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;

g) form N 7 - a single personalized ticket.

2. A ticket in form No. 1 must include the following mandatory details:

d) ticket validity area;

e) date of departure;

f) time of departure;

g) date of arrival;

h) time of arrival;

k) date of ticket sale;

l) time of ticket sale.

3. A ticket in form No. 2 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) period of use of the ticket;

e) ticket validity area;

f) ticket price.

4. A ticket in form No. 3 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket price.

5. A ticket in form No. 4 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the number of trips;

e) the period of use of the ticket;

e) the validity period of the ticket;

g) ticket validity area;

h) ticket price;

i) the number of unused trips.

6. A ticket in form No. 5 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) the deposited amount;

e) ticket validity area;

e) the balance of the deposited amount.

7. A ticket in form No. 6 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) type of vehicle transporting the passenger;

d) ticket validity period;

e) ticket validity area;

f) ticket price.

8. A ticket in form No. 7 must include the following mandatory details:

a) name, series and number of the ticket;

b) the name of the organization that issued the ticket;

c) last name, first name and patronymic of the passenger;

d) date and place of birth of the passenger;

e) the type and number of the document that certifies the identity of the passenger and for which the ticket is purchased;

f) type of vehicle transporting the passenger;

g) ticket validity area;

h) date of departure;

i) departure time;

j) date of arrival;

k) time of arrival;

n) date of ticket sale;

o) time of ticket sale.

9. If the ticket is intended for the travel of citizens who, in accordance with the legislation of the Russian Federation, have been granted benefits in paying for travel, the requisite "name, series and number of the ticket" must indicate that certain groups of citizens can use it.

10. The requisite "name of the organization that issued the ticket" shall indicate the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes operated by multiple carriers).

11. The requisite "type of vehicle transporting a passenger" shall indicate 1 or several types of vehicles transporting a passenger.

12. The requisite "ticket validity area" indicates the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the indicated routes), or the numbers of the indicated routes and the name of the boarding (disembarkation) point passenger or departure and arrival zones (if the ticket is intended for travel between the specified stopping points of the specified routes or specified zones).

13. The requisite "ticket use period" indicates the date after which the ticket is recognized as invalid even if it has never been used to make a trip.

14. The attribute "validity period of the ticket" indicates the month, quarter and year (if the ticket is intended for an unlimited number of trips during the specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and expiration date of the ticket (in case the ticket is intended for a fixed number of trips during the specified period).

Full text of the document

Order of the Ministry of Transport of the Russian Federation (Mintrans of Russia)

"On Approval of the Rules for the Transportation of Passengers and Their Luggage on Domestic water transport»

Registration number 25557

In accordance with paragraph 3 of Article 95, Article 96, paragraph 5 of Article 97, paragraph 4 of Article 99, paragraph 1 of Article 100, paragraph 1 of Article 160 of the Federal Law of March 7, 2001 No. 24-FZ "Code of Inland Water Transport of the Russian Federation" (Collected Legislation of the Russian Federation, 2001, No. 11, Art. 1001; 2003, No. 14, Art. 1256; No. 27 (part 1), Art. 2700; 2004, No. 27, Art. 2711; 2006, No. 50, 5279; No. 52 (part 1), art. 5498; 2007, No. 27, art. 3213; No. 46, art. 5554, art. 5557; No. 50, art. 6246; 2008, No. 29 (part. 1), article 3418; No. 30 (part 2), article 3616; 2009, No. 1, article 30; No. 18 (part 1), article 2141); No. 52 (part 1), art. 6450; 2011, no. 15, art. 2020; No. 27, Art. 3880; No. 29, Art. 4294; No. 30, art. 4577, 4590, 4591, 4594, 4596; No. 45, Art. 6333, 6335; 2012, no. 18, art. 2128; No. 25, Art. 3268; No. 26, art. 3446) and paragraphs 9, 22, 23 of the Rules for the provision of services for the transportation of passengers, baggage, cargo for personal (domestic) needs on inland water transport, approved by Decree of the Government of the Russian Federation of February 6, 2003 No. 72 (Collected Legislation of the Russian Federation, 2003 , No. 7, article 646; 2007, No. 4, article 532), subparagraph 5.2.1 of the Regulations on the Ministry of Transport of the Russian Federation, approved by Decree of the Government of the Russian Federation of July 30, 2004 No. 395 (Collected Legislation of the Russian Federation, 2004, No. 32, item 3342; 2006, No. 15, item 1612; No. 24, item 2601; No. 52 (part 3), item 5587; 2008, No. 8, item 740; No. 11 (part 1 ), item 1029; No. 17, item 1883; No. 18, item 2060; No. 22, item 2576; No. 42, item 4825; No. 46, item 5337; 2009, No. 3, item 378; No. 4, item 506; No. 6, item 738; No. 13, item 1558; No. 18 (part 2), item 2249; No. 32, item 4046; No. 33, item 4088; No. 36, 4361; No. 51, 6332; 2010, No. 6, 650, 652; No. 11, 1222; No. 12, 1348; No. 13, 1502; No. 15, 1805; No. 25, item 3172; No. 26, art. 3350; No. 31, Art. 4251; 2011, No. 14, item 1935; No. 26, art. 3801, 3804; No. 32, Art. 4832; No. 38, art. 5389; No. 46, art. 6526; No. 48, art. 6922; 2012, no. 6, art. 686; No. 14, Art. 1630; No. 19, Art. 2439), I order:

1. Approve the attached Rules for the carriage of passengers and their luggage on inland water transport.

2. Paragraph three of paragraph 7, paragraphs three and four of paragraph 21, paragraph 27, paragraph two of paragraph 29, paragraph 100 of the Rules for the carriage of passengers and their luggage on inland water transport and applications No. 1 - 6, 8 to the Rules for the carriage of passengers and their luggage on inland waterway transport come into force on January 1, 2013.

Minister I. Levitin

Rules for the carriage of passengers and their luggage on inland water transport

I. General provisions

1. Rules for the carriage of passengers and their luggage on inland water transport (hereinafter referred to as the Rules) are developed in accordance with paragraph 3 of Article 95, Article 96, paragraph 5 of Article 97, paragraph 4 of Article 99, paragraph 1 of Article 100, paragraph 1 of Article 160 of the Federal Law dated March 7, 2001 No. 24-FZ "Code of inland water transport of the Russian Federation" 1 (hereinafter - KVVT), paragraphs 9, 22, 23 of the Rules for the provision of services for the transportation of passengers, baggage, cargo for personal (domestic) needs on inland water transport, approved by Decree of the Government of the Russian Federation of February 6, 2003 No. 72 2 (hereinafter - the rules for the provision of services), subparagraph 5.2.1. Regulations on the Ministry of Transport of the Russian Federation, approved by the Decree of the Government of the Russian Federation of July 30, 2004 No. 395 3 .

2. These Rules shall apply when carrying passengers and their luggage on inland water transport on transport, tourist and excursion routes, as well as when carrying passengers under a ship charter agreement.

3. These Rules are mandatory for legal entities and individual entrepreneurs carrying out transportation of passengers and their luggage on inland water transport and passengers of inland water transport.

4. On ships of transport, tourist and sightseeing and pleasure routes, the captain of the ship, as soon as possible after the end of boarding passengers on the ship, organizes briefings (classes) with passengers on the conditions for leaving the ship in emergency situations. During the briefing, passengers should be familiar with the methods of using individual life-saving appliances, the locations of individual and collective life-saving equipment on board and the passenger evacuation plan, fire safety requirements, smoking areas on board, services provided on board and reference information locations.

5. When transporting passengers, information must be transmitted in Russian. Additionally, at the discretion of the carrier, information may be transmitted to state languages subjects of the Russian Federation or native languages ​​of the peoples of the Russian Federation.

When transporting foreign citizens, information can be transmitted in the state languages ​​of the citizens on board, as well as in English.

6. To inform passengers at the points of departure and destination, as well as at intermediate points of the route, audiovisual systems, information stands, information desks and other means are used to ensure the timely delivery of the necessary information to passengers.

7. When traveling with a child who has a child ticket, he is provided with a separate seat.

The age of the child is determined in accordance with the birth certificate on the day the carriage begins.

The form of a child ticket for travel on inland water transport is given in Appendix No. 1 to these Rules.

8. Transportation of minors under the age of 14 inclusive is carried out accompanied by a capable passenger, except for the cases of travel by students using inland water transport to visit educational institutions.

9. Minors over the age of 14 may be transported unaccompanied by a capable passenger.

10. The carrier has the right to introduce a restriction on the minimum age of a child that can be transported on a ship serving the excursion and tourist route.

11. When transporting children on passenger ships inland water transport, the carrier is obliged to ensure the availability of children's individual life jackets(universal life jackets) in an amount corresponding to the number of children transported.

12. The life and health of passengers are subject to compulsory insurance in accordance with the legislation of the Russian Federation for the duration of their transportation by inland waterway transport, with the exception of passengers transported along suburban, intracity, sightseeing and walking routes of passenger transportation, and at crossings 4 .

II. Conditions for determining the types of passenger transportation routes

13. Passenger transportation routes, depending on the conditions of transportation, their duration, the length of passenger transportation routes and the quality of services provided to passengers, are divided into the following types:

transport - transit, local, suburban, intracity passenger transportation routes and crossings;

tourist - passenger transportation routes lasting more than 24 hours;

sightseeing and walking routes for the transportation of passengers lasting no more than 24 hours 5 .

14. When determining the types of routes, the following conditions are taken into account:

the transit route carries passengers within the boundaries of several constituent entities of the Russian Federation;

a local route carries passengers within the boundaries of one subject of the Russian Federation;

the suburban route carries passengers between the city and the settlements gravitating towards it, holiday villages and places mass recreation with a length of up to 100 kilometers, and when servicing these routes by high-speed vessels - up to 150 kilometers;

intracity route transportation of passengers is carried out between river ports and separate berths located within the boundaries of the city limits;

crossings are intended for transport links between two opposite banks of inland waterways at their intersections with automobile and railways, as well as in settlements located on opposite banks of inland waterways;

the tourist route transports passengers for the purpose of organized recreation and (or) familiarization with objects of cultural and historical heritage and architectural monuments lasting more than 24 hours;

the excursion and walking route carries passengers for the purpose of organized recreation and (or) familiarization with objects of cultural and historical heritage and architectural monuments lasting less than 24 hours.

15. Transportation of passengers on ships with a speed of 30 kilometers per hour or more shall be considered transportation of passengers on high-speed vessels 6 .

16. Assignment of routes to a particular type is carried out in accordance with Chapter II of these Rules.

17. For each route, the terms for the carriage of passengers and their baggage are established in accordance with the timetable for the movement of ships, developed by the carrier in accordance with the rules for the provision of services.

III. Registration of transportation of passengers and luggage

18. Transportation of passengers and their luggage is carried out on the basis of a contract for the carriage of passengers or a contract for chartering a ship.

19. In confirmation of the conclusion of a contract for the carriage of a passenger, a passenger is issued a ticket (voucher, ticket for the carriage of a group of passengers) and a baggage check in case of baggage.

Under a vessel charter agreement, one party (the charterer) undertakes to provide the other party (the charterer) for a specified fee for the performance of one or more voyages with certain premises of the vessel 7 .

20. Transportation of persons on a chartered vessel is carried out on the basis of a list of passengers indicating the last name, first name, patronymic and passport data or data of other identification documents submitted to the charterer by the charterer.

21. A passenger has the right to purchase a ticket for a passenger seat of any category for travel to any port indicated in the ship's timetable or announced along the route of the ship 8 .

Passengers who have the right to free travel or travel at a reduced rate are issued a ticket on the basis of the documents provided for by the legislation of the Russian Federation, submitted by them to the cash desk. The absence or incorrect execution of these documents serves as grounds for refusing to issue a ticket to a passenger for free travel or travel at a reduced fare 9 .

Forms of tickets for transport routes are given in appendices No. 2, 3, 4 to these Rules.

22. When issuing a ticket for a person indicating the last name, first name, patronymic, it is necessary to present documents proving the identity of the passenger in whose name the ticket is purchased.

23. The purchased ticket is valid for the passage of a passenger only on that ship, at the time and to the point specified in the ticket.

24. When purchasing a ticket, the passenger checks the correctness of the last name, first name, patronymic, number of the identity document, travel details (date and time of departure, name of the vessel, points of departure and destination) and other information indicated in it.

25. The ticket must be kept by the passenger until the end of the trip.

26. A ticket is issued to a passenger after paying the fare, and a baggage receipt - after paying the cost of baggage. The fare is paid by the passenger through ticket offices or directly on the ship.

When paying for the fare of a passenger and the carriage of his baggage, the tariffs in force on the date of purchase of the ticket are applied.

27. At the discretion of the carrier, tickets according to the forms given in Annexes No. 1, 2, 3, 4, 5, 6 to these Rules may contain additional information.

28. Tickets must be sold strictly according to the number of seats of the respective categories available on the ship in accordance with its passenger capacity.

29. Group transportation of passengers is issued with a ticket for transportation of a group of passengers (group ticket).

The form of a ticket for the transportation of a group of passengers on sightseeing and walking and tourist types of routes on inland water transport is given in Appendix No. 6 to these Rules.

30. Transportation of passengers (groups of passengers) in the directions "There" and "Back" is issued by separate tickets.

31. If a ticket issued to a person with an indication of the last name, first name, patronymic is declared by the passenger to be lost or incorrectly issued, or damaged, then the carrier or a person authorized by him is obliged to immediately take all measures in his power to establish the fact of purchasing the ticket.

If it is established that the ticket was not purchased, then it is invalidated and the passenger is not allowed to be transported. A ticket declared invalid is canceled by the carrier with the drawing up of an act of a general form, which indicates the reasons for declaring the ticket invalid.

If it is established that the ticket was purchased, the carrier or a person authorized by him, accepts the passenger for carriage in accordance with the terms of the concluded contract for the carriage of the passenger with the appropriate issuance of the ticket.

32. In case of loss or damage to the ticket, when the passenger provides the carrier with information confirming the purchase of the lost or damaged ticket, the carrier issues to the passenger new ticket in exchange for a lost or damaged one without charging a fare.

33. A ticket sold to a passenger directly on a ship is valid for the duration of the trip from the point of embarkation on the given ship to the point of disembarkation from the ship.

34. The validity period of tickets for travel on transit routes may be extended in case of illness, confirmed by the documents of a medical institution, for the duration of the illness. The passenger can return the ticket and receive a fare and baggage allowance, in case of return.

35. On the extension of the validity of the ticket, a note is made on the ticket: "The validity of the ticket has been extended by _ days", certified by the signature of the ship's captain and the ship's seal. If there is a ticket office of the carrier at the stopover point of the passenger, the cashier makes a note on the extension of the validity of the ticket.

36. The passenger has the right to cancel the trip and return the purchased ticket.

37. If the ticket is returned before the departure of the vessel, the fare and baggage allowance shall be refunded to the passenger.

38. Refunds for travel and baggage (in the case of baggage check-in) after the departure of the vessel from the point of departure are made in the following amounts:

in case of illness confirmed by the documents of the medical institution, the fare and baggage allowance shall be refunded in full within three days from the date of the end of the period of illness of the passenger specified in the document of the medical institution;

due to force majeure, that is, extraordinary and unavoidable circumstances under the given conditions, confirmed by the relevant documents of the competent authorities, the fare and baggage allowance shall be refunded in full within three days from the end of the force majeure circumstances;

due to the cancellation of the scheduled departure of the vessel, the change in the route of the vessel, as well as in the event of a delay in the departure of the vessel, the fare and baggage allowance shall be refunded in full;

if the passenger is late for the ship, the ticket is accepted no later than within three hours after the departure of the ship and one hour after the departure of the high-speed ship for the voyage. In this case, the passenger is refunded half of the fare and baggage allowance.

39. The fee for the services provided for the delivery of the ticket is non-refundable.

40. If a passenger refuses transportation on one or several sections of the route along the route, the passenger shall be refunded the fare and baggage for the section of the route not passed by the vessel, determined as the difference between the total cost of the ticket to the original destination and the cost of the ticket to the point of termination of the trip. When the trip is terminated by the captain of the ship, a note is made on the ticket indicating the point, date and time of termination of transportation and certified by the signature of the ship's captain and the ship's seal. Refunds for travel and baggage transportation are made at the place of payment for transportation no later than three days from the date of termination of the trip indicated in the mark on the ticket. In the case of purchasing a ticket on board a ship, a refund of the fare and baggage for the part of the route not passed by the ship can be made on the ship.

41. A ticket and (or) a baggage receipt purchased on a ship may be returned before the ship departs for the voyage, in which case the full fare and (or) baggage allowance is returned to the passenger.

42. Refunds for travel and baggage transportation are carried out upon presentation by the passenger of a ticket, an identity document, a birth certificate (in the event of a return of a children's ticket), in case of illness - a document of a medical institution, in the event of force majeure - a document of the competent authorities.

43. The ticket handed over by the passenger is canceled by crossing out its front side, and on the reverse side a note is made on the date and time of return of the ticket, indicating the amount of the returned fare and baggage allowance.

IV. Conditions for the carriage of passengers on transport routes

44. Passenger seats on ships serving transport routes are determined depending on the area of ​​the cabin for one passenger seat, its comfort and are distributed into the following categories: deluxe, junior suite, 1, 1-A, 1-B, 2-A, 2- B, 3-A, 3-B. The classification of places by categories is established by a set of signs of comfort, including: the number of places in the cabin, single-tier and two-tier arrangement of berths, the location of cabins on decks, the presence (absence) of plumbing equipment, air conditioning and other additional equipment.

45. Boarding of passengers at the starting points of transport routes should begin:

no later than one hour before the departure of the ship for the voyage - to ships serving transit routes;

no later than 30 minutes before the ship's departure for the voyage - to ships serving local routes;

no later than 15 minutes before the ship's departure for the voyage - to ships serving suburban, intracity routes and high-speed ships;

after the disembarkation of passengers - at the crossings.

46. ​​At the initial and intermediate points of the route, during the performance of loading and unloading operations, boarding of passengers must begin after the completion of these works and must be completed by the time the ship departs according to the schedule. At the final point of the route, loading and unloading operations are carried out after the disembarkation of passengers.

47. Boarding of persons on a ship provided for the carriage of passengers and baggage in accordance with a charter agreement is carried out upon presentation by the said persons to the charterer of documents (excursion vouchers) certifying their right to travel on this ship, and (or) in accordance with the list of passengers, presented to the charterer by the charterer.

48. The carrier is obliged to ensure that passengers are notified of the start time of boarding the ship, indicating the place of boarding (berth), the name of the ship and the time of departure:

before boarding;

every five minutes during the landing time - for suburban, intracity routes and at crossings;

every 15 minutes during boarding time - for transit and local routes.

49. The carrier is obliged to ensure the organized boarding and disembarkation of passengers. For the safety of embarkation (disembarkation) of passengers, the exit of passengers to the place of embarkation (disembarkation) must be limited by special fences. Responsible persons from among the ship's watch service must constantly be at the ship's gangway and monitor the boarding (disembarking) of passengers.

50. When boarding passengers on a ship, a responsible person authorized by the captain of the ship or the carrier checks that the passengers have tickets (except for cases when tickets are sold directly on the ship), and when baggage is carried, a baggage check. The responsible person authorized by the captain of the ship or the carrier, who checks the availability of tickets and baggage checks, has the right to control the compliance of the passenger's hand luggage with the standards established by paragraph 1 of Article 100 of the Code of Military Customs.

If the ticket is issued to a person indicating the last name, first name, patronymic, the passenger is also required to present an identity document (passport or other identification document, and for children under 14 years of age - a birth certificate).

In the case of preferential, free transportation, a ticket is issued on the basis of the documents specified in paragraph two of this paragraph, and documents confirming the passenger's right to preferential, free travel.

51. Verification of the correctness of the issuance of a ticket and a baggage check may be carried out by a responsible person, authorized by the captain of the ship, as well as other persons authorized by the carrier for this purpose, when boarding, accommodating passengers on the ship, en route.

52. Passengers are not allowed to be transported:

not presenting a ticket;

presenting a ticket issued to a person indicating the last name, first name, patronymic, but not presenting an identity document, a birth certificate of a child, documents for the right to free travel or travel at a reduced rate, or presenting an identification document that does not correspond to the data specified in the ticket.

53. The captain of the ship or the officer in charge of the watch during the watch is obliged to announce to the passengers in advance about the approach of the ship to the berth for disembarkation, indicating the duration of the stop no later than:

in 10 minutes - for suburban and intracity routes;

30 minutes - for transit and local routes.

54. The carrier may unilaterally terminate the contract for the carriage of a passenger, change the route or place of disembarkation of the passenger in the cases established by paragraph 1 of Article 101 of the CMTC.

55. If a passenger needs urgent medical care that cannot be provided on board, and further travel of the sick passenger is dangerous for himself and the passengers around him, the captain of the ship is obliged to call at the nearest river port (berth) to ensure the possibility delivery of such a passenger to a medical institution.

56. The presence of reasons preventing the sick passenger from continuing the trip is established by the ship's doctor, and in his absence - by the captain of the ship. On this, the captain of the vessel draws up an act of any form in two copies indicating the last name, first name, patronymic of the passenger disembarking from the vessel, a description of his condition and the river port (berth) in which he will be disembarked. The act is signed by the captain of the vessel, as well as the ship's doctor (if any) and certified by the ship's seal. In the absence of a ship's doctor on the ship, at the request of the captain of the ship, the need for emergency medical care may be confirmed by a ship passenger with a medical education. This passenger, together with the captain of the ship, signs the drawn up act indicating his last name, first name, patronymic and passport data. If there are no persons with a medical education among the passengers, the act together with the captain of the vessel is signed by two passengers with their consent, indicating the last name, first name, patronymic and passport data. One copy of the act is handed over to the person authorized by the carrier in the river port (berth) of disembarkation of the passenger, and the second with the note of this person about the reception of the sick passenger remains with the captain of the ship.

In this case, at the request of the passenger, the fare and baggage allowance for the part of the route not traveled by the vessel is returned to him or the validity of the ticket is extended in accordance with paragraph 1 of Article 100 of the CMTC.

57. When a sick passenger is hospitalized, the baggage, at his request, is unloaded at the river port (berth) where the passenger disembarked, or goes to the river port (berth) of destination specified in the passenger's ticket.

If it is impossible for the passenger to express his wish, the baggage should go to the river port (berth) of destination indicated on the passenger's ticket.

If it is not possible to unload baggage at the river port (berth) of the passenger's disembarkation, the baggage is delivered to the river port (berth) of destination indicated on the passenger's ticket.

With regard to baggage not claimed at the river port (point) of destination, paragraph 115 of these Rules applies.

58. At the request of the passenger, the captain of the ship issues a certificate of late arrival or departure of the ship.

59. If a passenger stops en route, on the day of disembarkation, a corresponding mark is made on the passenger's ticket. The mark indicates the river port (berth) of the stop, as well as the date and time of the start of the stop. The mark is made by the captain of the vessel and certified by his signature and the ship's seal. The mark may also be made by a person authorized by the carrier at the point of disembarkation from the ship, and certified by the signature of this person, indicating the date and time.

60. The resumption of the passenger's trip is carried out from the river port (berth), in which the passenger stopped on the way.

At the request of the passenger, the trip can be resumed from another river port (berth), but only located closer to the final stop of his trip, without recalculating the fare and baggage.

61. The passenger must be informed about the availability or absence of empty seats on the ships, on which he can resume his trip.

If, upon resuming the trip, the passenger cannot be provided with a passenger seat of the category indicated on the ticket, the carrier or a person authorized by him, with the consent of the passenger, provides him with a seat of a lower category. In this case, the passenger will be refunded the difference in fare between the categories of passenger seats for the part of the route not passed by the vessel.

When a seat is vacated en route on a ship, the category of which corresponds to that indicated on the ticket of the passenger who resumed the trip, in a seat of a lower category, it must be provided to him in the first place. If the difference in fare is returned to the passenger, he is obliged to make an additional payment from the point where he took the seat according to the ticket.

62. At the request of a passenger enjoying the right to travel free of charge or travel at a reduced fare, the carrier may provide a passenger seat of a higher category (if any are available on the ship) with the collection of the fare difference.

63. If for any reason a passenger is not provided with a seat according to the ticket, the carrier is obliged to take measures to provide the passenger with a seat on the same ship of equal or higher category, without charging a fare difference. If a passenger, with his consent, is provided with a seat of a lower category, the cost of which is lower than the cost of the seat indicated on the ticket, the difference in fare is returned to him.

When a seat corresponding to his ticket or a higher category is vacated on the ship, it must be provided to this passenger. If the difference in fare is returned to the passenger, he is obliged to make an additional payment from the point where he took the seat according to the ticket.

64. In the absence of such a place, a person authorized by the carrier for these purposes at the point of embarkation must, with the consent of the passenger, provide him with a place on another ship. In all cases, changes in the ticket (cabin number, passenger seat number, ship name) are certified by the signature of the captain of the ship and the ship's seal.

65. In case of forced transfer of passengers from one ship to another, passengers should be accommodated, if possible, in places corresponding to the categories of their tickets. If it is not possible to provide such a seat to the passenger and his further transportation is carried out in a seat of a lower category, he will be refunded the difference between the total cost of the ticket to the original destination and the cost of the ticket to the point of termination of the trip.

66. A passenger who is late for a ship or left behind on the route may continue to travel on it to the river port (berth) of his destination from any subsequent passing point of the route, where he will have the opportunity to return to this ship, but without delaying the ship. In this case, the passenger is not reimbursed for the costs associated with his travel to the place of boarding the ship.

67. If a late passenger wishes to proceed further on another ship belonging to the same carrier and following to the destination indicated on his ticket, if there is free space on the other ship, a new ticket is issued to the passenger.

The belongings of a lagging passenger may, at his instruction and at his expense, be transported by a person authorized by the carrier to another destination as baggage.

68. If a lagging passenger has things and (or) a ticket left on the ship, the passenger declares this fact person authorized by the carrier. The person authorized by the carrier is obliged to inform the captain of the ship indicating the passenger's request to keep the remaining things and (or) the ticket until he returns to the ship or transfers them at the nearest river port (point) indicated by the passenger to a person authorized by the carrier.

If things and (or) a ticket of a lagging passenger are found on the ship or information specified in the first paragraph of this paragraph is received, the captain of the ship must take measures in accordance with the legislation of the Russian Federation to ensure their safety and draw up in two copies an inventory of the discovered things and (or) ticket in the presence of at least two passengers of the vessel. The inventory lists all the items found, indicating their distinctive features, and for the ticket - its number. The inventory is signed by the captain of the vessel, as well as by two passengers who were present at its compilation, and certified by the ship's seal. Things and a ticket are handed over by the captain of the ship against a receipt to the passenger or a person authorized by the carrier. One copy of the inventory remains on the ship, the second with the passenger or a person authorized by the carrier.

V. Conditions for the carriage of passengers on tourist routes

69. Passenger seats on ships of tourist routes are distributed taking into account the categories of seats established for transport routes in accordance with paragraph 44 of these Rules.

70. Passengers shall be issued tickets (vouchers) or tickets for the carriage of a group of passengers in confirmation of the conclusion of a contract of carriage on tourist routes for the carriage of passengers.

71. A ticket (voucher) or a ticket for the carriage of a group of passengers is valid only for that tourist route and for the calendar period for which it was purchased.

72. For ships serving tourist routes, boarding of passengers at the starting points of the route should begin no later than two hours before the departure of the vessel for the voyage.

73. The carrier is obliged to ensure that passengers are notified of the start time of boarding, indicating the place of boarding (berth), the name of the ship and the time of departure for the voyage before boarding and every 15 minutes during the time of boarding the ship.

74. With regard to passengers traveling on ships serving tourist routes, late to the ship or lagging behind it on the route, paragraphs 66, 67 of these Rules apply.

75. Passengers traveling on ships serving tourist routes are subject to the provisions of Chapter VIII of these Rules.

VI. Conditions for the carriage of passengers on sightseeing and walking routes

76. In confirmation of the conclusion of the contract of carriage on sightseeing and walking routes, a passenger is issued a ticket (voucher) or a ticket for the carriage of a group of passengers.

77. A ticket (voucher) or a ticket for the carriage of a group of passengers on sightseeing and walking routes is valid:

on the excursion and walking route indicated in the ticket;

during the day of purchase, if the excursion and walking route is not indicated in the ticket.

78. The carrier has the right to refuse to fulfill the contract for the carriage of a passenger on sightseeing and pleasure routes on the grounds provided for in paragraph 1 of Article 101 of the KVVT.

79. Boarding of passengers at the starting points of sightseeing and walking routes should begin no later than 15 minutes before the ship's departure for the voyage.

80. The carrier is obliged to ensure that passengers are notified of the start time of boarding the ship, indicating the place of boarding (berth), the name of the ship and the time of departure:

before boarding;

every five minutes during boarding time.

81. With regard to passengers traveling on ships serving sightseeing and pleasure routes, who missed the ship or lagged behind it along the route, paragraphs 66, 67 of these Rules apply.

82. In case of return of tickets by passengers of sightseeing and walking routes, the effect of Chapter III of these Rules shall apply.

83. Passengers traveling on ships serving sightseeing and pleasure routes are subject to Chapter VIII of these Rules.

VII. Conditions of transportation of certain categories of citizens on inland water transport

84. Transportation of a passenger in a wheelchair who is unable to move independently, or a sick passenger on a stretcher, is carried out accompanied by a person providing care for this passenger during transportation.

85. A deaf passenger is transported with an accompanying person.

86. A visually impaired passenger is transported with an accompanying person, or accompanied by a guide dog.

Transportation of a visually impaired passenger accompanied by a guide dog may be carried out upon presentation to the carrier of a document confirming the disability of this passenger and a document confirming the special training of the guide dog.

A guide dog accompanying a visually impaired passenger is transported free of charge. The guide dog must have a collar, leash and muzzle.

87. The carrier may transport an unaccompanied passenger who is blind and/or hearing impaired, a passenger in a wheelchair unable to move independently, or a sick passenger on a stretcher. The indicated categories of citizens are accepted for transportation under the supervision of the carrier in agreement with the carrier and after the passenger has submitted a written application for transportation under the supervision of the carrier.

88. The carrier must ensure the embarkation and disembarkation of passengers in wheelchairs and passengers with young children in wheelchairs from the ship.

89. It is recommended that ships carrying passengers be equipped with special means of sound and light signaling, various orienting devices, information in an easily readable and understandable form, as well as Braille signs.

VIII. Carriage of hand luggage and luggage

90. A passenger has the right to carry hand luggage with him free of charge (easily portable, not restricting other passengers things no more than 1.8 meters long or a total length of no more than 2.6 meters around the perimeter), the total weight of which is not more than 36 kilograms and in high-speed vessels not more than 20 kilograms. The passenger is responsible for the safety of hand luggage 10 .

91. The passenger has the right to check in baggage for transportation for a fee in accordance with the baggage tariff 11 .

92. The passenger has the right to carry baggage, the total weight of which is not more than 50 kilograms.

93. A passenger is allowed to check in baggage for carriage, delivered to its destination on the same vessel on which the passenger is traveling, upon presentation of a ticket for the right of passage.

If it is not possible to carry luggage on the ship on which the passenger is traveling, with his consent, the luggage can be delivered on another ship that has a stopover at the passenger's destination and performs operations for receiving and reclaiming luggage.

94. Passenger's hand luggage must be placed on the shelves provided for this purpose, under the seats, in special luggage compartments or on the passenger's hands. It is not allowed to place hand luggage on the seats in common areas, in the chairs of high-speed vessels.

95. A passenger is allowed to carry small pets and birds. Small pets and birds are transported in boxes, baskets, cages, containers.

96. Transportation of dogs of large breeds, including hunting and service dogs, is carried out in muzzles and with a leash, in the presence of an escort and in specially designated places.

97. Passengers carrying small pets and birds must have with them the appropriate veterinary and sanitary documents for animals, the presence of which is checked by a responsible person authorized by the captain of the ship when boarding the ship.

98. Transportation of small domestic animals and birds is carried out in places designated for this by the captain of the vessel.

Transportation of dogs, cats, other animals and birds in passenger accommodation is not allowed, except for ships serving suburban, intracity routes and crossings.

This paragraph does not apply to guide dogs that accompany the visually impaired, and dogs weighing up to three kilograms.

99. Passengers carrying small pets and birds are required to maintain cleanliness.

100. Carriage by a passenger of hand luggage, small pets and birds in accordance with paragraphs 1, 2 of Article 97 of the ITC is issued by a baggage check in the form given in Appendix No. 8 to these Rules.

101. On ships serving sightseeing and pleasure routes, baggage is not carried.

102. On each piece of baggage (on a tag or label), the sender must make a marking indicating:

consignor of baggage (last name, first name, patronymic);

sender's address;

point of departure;

destination.

After receiving the baggage receipt, the carrier is obliged to put the number of the baggage receipt on each piece of baggage.

On pieces of baggage that require special handling during loading, unloading, transportation and storage, the sender must affix special markings: "Up", "Do not turn over", "Caution", "Do not throw", "Afraid of dampness".

103. Baggage containing glass items must have packaging that guarantees the integrity of the glass during loading, unloading, transportation and storage, as well as marking: "Caution, glass!".

Perishable products (meat, fish, dairy, vegetables, fruits, whey) are accepted for transportation without reloading en route, provided that their storage period exceeds the baggage delivery time to the destination.

104. The list of items and things prohibited for transportation in the form of hand luggage and baggage is given in Appendix No. 9 to these Rules.

105. When accepting baggage for transportation, the person carrying it checks the compliance of the baggage and its packaging with the requirements of these Rules. If baggage is presented for transportation in defective packaging, the carrier has the right to refuse to accept it for transportation.

106. On the basis of the payment document and in confirmation of the acceptance of baggage for carriage, the passenger is issued a baggage receipt, and the passenger's ticket is marked "Baggage".

107. Baggage may be checked in by a passenger for carriage with a declared value. Baggage value can be declared for each piece of baggage.

In case of doubt about the correctness of the declared value, the person accepting the baggage for transportation has the right to inspect the baggage, the contents of the package in the presence of the passenger, and in case of objection to such an inspection, refuse to declare the value of the baggage.

108. The baggage receipt is issued by the person accepting the baggage for transportation. When issuing a baggage receipt, two copies of the baggage receipt are also issued. One copy and the stub of the baggage receipt, together with the baggage, shall be handed over by the person accepting the baggage for transportation to the person accepting the baggage on board the ship. The second copy of the baggage receipt with the signature of the person who accepts the baggage on board the ship remains with the person who accepts the baggage for transportation. When checking in baggage at the destination, the person who checks in the baggage from the vessel hands over the baggage check stub to the person who accepts the baggage for delivery to the recipient. A copy of the baggage check with the signature of the person accepting the baggage for issuance to the recipient remains on the ship. The baggage receipt remains with the passenger.

109. In the absence of a person authorized by the carrier to claim baggage at the point of destination, the passenger is obliged to receive baggage from the vessel before the vessel departs for the next voyage, if the baggage is delivered on the same vessel on which the passenger is traveling.

If the passenger is traveling on one vessel, and the baggage is delivered on another vessel, the arrived baggage is stored free of charge for 24 hours, excluding the day of arrival. Baggage storage beyond this period will incur a charge.

110. At the request of a passenger, it is allowed to issue and receive baggage in a river port (berth) along the route of the vessel on which the passenger is traveling.

111. Baggage upon arrival at the destination is issued to the owner of the baggage upon presentation of the baggage receipt. When baggage is issued by the owner of the baggage, its condition is checked. The inscription "Baggage issued" is made on the receipt, certified by the signature of the person who issued the baggage, and returned to the recipient of the baggage after it is signed in the receipt of baggage on the spine of the baggage receipt, which remains with the carrier.

112. If you wish to receive baggage at an intermediate stopping point of the vessel, the passenger must submit a written application to the captain of the vessel in advance.

Luggage is issued to a passenger at an intermediate point if it is possible to unload it without moving other pieces of baggage and with sufficient time for the ship to stay at this point. Luggage is issued to the passenger and executed by a person authorized by the carrier for these purposes at the port of unloading the luggage, and in the absence of such a person - by the person who accepted the luggage on the ship.

113. In case of loss of a baggage check, the owner of the baggage can receive it only upon presentation of an identity document of the owner of the baggage, upon a written application based on evidence of the ownership of this baggage. The application must contain the details of the identity document of the owner of the baggage, requiring the release of baggage. The fact of receipt of baggage is certified by the owner of the baggage by signature in the spine of the baggage receipt.

114. If the baggage is not found, the person authorized by the carrier shall make a note "The baggage has not arrived" on the back of the baggage check presented by the owner of the baggage and certify it with a signature indicating the date.

The carrier ensures the search for baggage immediately upon presentation by the passenger of a statement of non-receipt of baggage.

If the luggage is not found after 30 days after the end of the delivery period, the owner of the luggage has the right to demand that the carrier pay for its cost.

If the baggage is found, the carrier ensures notification of the owner of the baggage and its delivery to the river port (berth) of destination indicated by the passenger, and at the request of the passenger to the address indicated by him without charging an additional fee.

115. Luggage not claimed within three months from the date of the ship's arrival at the port may be sold by the carrier in the manner prescribed by Article 85 of the CMTC 12 .

IX. Rules for drawing up a commercial act and an act of a general form

116. Circumstances that are the basis for the property liability of carriers, towing vehicles, consignors, consignees, senders of towed objects, recipients of towed objects and passengers in the implementation of the relevant transportation, are certified by commercial acts or acts of a general form drawn up by carriers or towing vehicles at the request of consignors, consignees, senders towed objects, recipients of towed objects and recipients of baggage 13 .

The form of a commercial act is given in Appendix No. 10 to these Rules, and the form of an act of a general form - in Appendix No. 11 to these Rules.

117. A commercial act is drawn up when the circumstances established by Article 160 of the KVVT are revealed.

118. A commercial act is drawn up by the carrier on the day the circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.

119. The commercial act is drawn up in duplicate and filled out without blots and any corrections.

120. A commercial act must contain the following information:

a description of the condition of the baggage and the circumstances under which it was found to be unsafe;

data on whether the baggage was loaded, placed and secured correctly;

a description of the violation of the requirements for loading, stowage or securing baggage.

121. The commercial act is signed by the carrier or a person authorized by him, as well as the owner of the baggage, if he participates in the baggage check. At the request of the owner of the luggage, the carrier is obliged to issue a commercial act within three days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the owner of the baggage submits to the carrier a statement about such violations in writing. The carrier is obliged to give the baggage owner a reasoned response to the application within three days.

122. Acts of a general form are drawn up in case of verification of circumstances not provided for in paragraph 2 of Article 160 of the KVVT.

123. An act of a general form is drawn up about each accident that occurs with a passenger who has a ticket for travel and is on board. The act of the general form is drawn up in two copies, signed by the captain of the ship and certified by the ship's seal. The first copy of the act is handed over to the passenger or, in the event of the death of the passenger, to his heirs, the second copy remains with the carrier.

1 Collection of Legislation of the Russian Federation, 2001, No. 11, art. 1001; 2003, no. 14, art. 1256; No. 27 (part 1), Art. 2700; 2004, no. 27, art. 2711; 2006, no. 50, art. 5279; No. 52 (part 1), art. 5498; 2007, no. 27, art. 3213; No. 46, art. 5554, Art. 5557; No. 50, art. 6246; 2008, No. 29 (part 1), Art. 3418; No. 30 (part 2), Art. 3616; 2009, no. 1, art. thirty; No. 18 (part 1), Art. 2141); No. 52 (part 1), art. 6450; 2011, no. 15, art. 2020; No. 27, Art. 3880; No. 29, Art. 4294; No. 30 (part 1), Art. 4577, 4590, 4591, 4594, 4596; No. 45, Art. 6333, 6335; 2012, no. 18, art. 2128; No. 25, Art. 3268; No. 26, art. 3446.

2 Collection of Legislation of the Russian Federation, 2003, No. 7, art. 646; 2007, no. 4, art. 532.

3 Collection of Legislation of the Russian Federation, 2004, No. 32, art. 3342; 2006, no. 15, art. 1612; No. 24, art. 2601; No. 52 (part 3), Art. 5587; 2008, no. 8, art. 740; No. 11 (part 1), Art. 1029; No. 17, art. 1883; No. 18, art. 2060; No. 22, Art. 2576; No. 42, Art. 4825; No. 46, art. 5337; 2009, no. 3, art. 378; No. 4, art. 506; No. 6, art. 738; No. 13, art. 1558; No. 18 (part 2), art. 2249; No. 32, Art. 4046; No. 33, art. 4088; No. 36, art. 4361; No. 51, Art. 6332; 2010, no. 6, art. 650, 652; No. 11, art. 1222; No. 12, art. 1348; No. 13, Art. 1502; No. 15, Art. 1805; No. 25, Art. 3172; No. 26, art. 3350; No. 31, Art. 4251; 2011, No. 14, item 1935; No. 26, art. 3801, 3804; No. 32, Art. 4832; No. 38, art. 5389; No. 46, art. 6526; No. 48, art. 6922; 2012, no. 6, art. 686; No. 14, Art. 1630; No. 19, Art. 2439.

4 Article 98 KBBT.

5 Article 96 KBBT.

6 Paragraph 4 of Article 95 KBBT.

7 Paragraph 3 of Article 97 KBBT.

8 Paragraph 1 of article 100 KBBT.

9 Clause 14 of the rules for the provision of services.

10 Paragraph 1 of article 100 KBBT.

11 Paragraph 1 of article 100 KBBT.

12 Paragraph 1 of article 102 KBBT.

13 Article 160 KBBT.

Appendices No. 1-8 to the Rules for the carriage of passengers and their luggage on inland water transport (see the full text of the document).

Appendix No. 9 to the Rules (p. 104)

List of items and things prohibited for carriage as hand luggage and baggage on passenger ships of inland water transport

It is forbidden for passengers to carry the following items and substances in the form of hand luggage and baggage:

1) explosives, means of blasting and items filled with them:

all sorts of gunpowder, in any package and in any quantity;

live ammunition (including small-caliber);

cartridges for gas weapons;

caps (caps) for hunting;

pyrotechnic means: signal and lighting rockets, signal cartridges, landing checkers, smoke cartridges (checkers), demolition matches, sparklers, railway firecrackers;

TNT, dynamite, tol, ammonal and other explosives;

blasting caps, electric detonators, electric igniters, detonating and igniter cord;

2) compressed and liquefied gases:

domestic gases (butane-propane) and other gases;

gas cartridges filled with nerve and tear agents;

3) flammable liquids:

samples of flammable oil products;

methyl acetate (methyl ether);

carbon disulfide;

ethyl cellosol;

4) flammable solids:

substances liable to spontaneous combustion;

Substances that emit flammable gases when in contact with water:

potassium, sodium, calcium metal and their alloys, calcium phosphorous;

white, yellow and red phosphorus and all other substances classified as flammable solids;

5) oxidizing agents and organic peroxides:

colloidal nitrocellulose, in granules or flakes, dry or wet, containing less than 25% water or solvent;

colloidal nitrocellulose, in pieces, wet, containing less than 25% alcohol;

nitrocellulose, dry or wet, containing less than 30% solvent or 20% water;

6) toxic substances;

7) radioactive materials;

8) caustic and corrosive substances:

strong inorganic acids: hydrochloric, sulfuric, nitric;

hydrofluoric (hydrofluoric) acid and other strong acids, and corrosive substances;

9) poisonous and toxic substances:

any poisonous potent and toxic substances in liquid or solid state, packed in any container;

strychnine;

tetrahydrofurfuryl alcohol;

antifreeze;

brake fluid;

ethylene glycol;

all salts of hydrocyanic acid and cyanide preparations;

cyclone, cyanide, arsenic anhydride;

other things (objects) that can damage or pollute the passenger saloons and cabins of the vessel, harm the life and health of passengers, and also be used as a weapon to attack passengers and crew of the vessel;

10) weapons:

pistols, revolvers, rifles, carbines and other firearms, gas, pneumatic weapons, electric shock devices, daggers, stilettos, landing bayonet-knives, except for cases and in the manner established by the legislation of the Russian Federation.

The Transportation Rules were amended by Order No. 355 of the Ministry of Transport of Russia dated December 11, 2015 “On Amendments to the Rules for the Transportation of Passengers and Their Luggage on Inland Water Transport, approved by Order No. 140 of the Ministry of Transport of the Russian Federation dated May 5, 2012” (Registered in the Ministry of Justice Russia 10.03.2016 No. 41367).

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