S7 change the date of departure online. If the ticket is non-refundable, is it possible to change the departure date

23.10.2017, 15:34 26135

It so happens that plans change in a person's life. Sometimes he is forced to postpone a long-awaited trip or hasten its beginning. At such a moment, the primary question becomes - is it possible to change the ticket for another date, and how to do it?

In order to understand whether it is possible to change the ticket for another date, you should clarify whether it allows you to make any changes.

There are air tickets, in the tariffs of which, any changes are not allowed at all, and if they are allowed, some airlines charge a fixed amount of a fine for exchanging a ticket for another date.

The lower in the ticket, the more it contains restrictions on the possibility of replacing data, date of departure, exchange.

Information about the type of your tariff can be found on the document in the column "Changes - exchange". For example, the phrase Charge USD (or EUR) -30.00. This means that for changes in the ticket, you will have to pay a fine of 30 USD or EUR.

You can change the date of the ticket in several ways

  • Through the airline's website.
  • Through the website of the intermediary company.
  • If you purchased an air ticket on our website, then you can change the departure date in three ways: by calling by phone, sending an application by e-mail or in your personal account.
  • By visiting the ticket office or office of the airline whose ticket you purchased. In this case, you will need: an air ticket and a passport with which you bought it.

When exchanging a ticket for another date, you should take into account

  • Changing the date is possible only in the airline or on the website where the ticket was purchased.
  • If there are no tickets for the required number of tickets, the exchange will not take place.
  • The exchange of an air ticket for another date can only be carried out for a ticket of the same booking class or a higher class. It is not possible to exchange a ticket for a lower booking class. When changing the booking class, in addition to the exchange fee, you must also pay the difference in fares.

How to reschedule the departure date: what to do, where to go, whether you need to pay a fine

Circumstances are different. Someone close to you fell ill, and you can no longer fly out that day, or at work some kind of force majeure. In the end, you simply cannot leave on this day - there is no mood, the vacation has been postponed. It is impossible to foresee everything. What if you need to change the departure date in an already purchased ticket?

There really is such a possibility. But here it is worth considering - most discounted fares do not allow changing the departure date and route. If you use the services of a travel agency, it is worth asking in advance what to do in such a situation before the trip. Some tariffs allow changing dates only by correspondence to a higher tariff. Non-preferential fares, as a rule, allow you to freely change both the time and date of departure and the route.

What to do if you have issued an electronic ticket, is it possible to return the full or partial cost

When you issue a ticket through the airline's website, you don't have to do anything yourself - the customer support staff can change these dates online. Everything is very convenient. The amount of the fee for changes in departure dates depends on the fare of the airline. If the ticket is expensive, your date will be changed free of charge if there are free seats.

The date change fee can be withdrawn from your bank card if the airline allows you to change the date directly in your online account. As a rule, if you buy "last minute" tickets, they cannot be returned. Moreover, neither free nor paid. Your ticket will simply be lost. Therefore, always try to think through the force majeure in advance. Before booking your ticket, discuss how you can change the date. Calculate how profitable it will be for you to change the date on the ticket. It may be cheaper to buy a new one. This is especially true for economy class tickets.

If a refund is possible, a sticker with a new date is attached to the ticket. If you are charged a penalty for changing the date, you must pay it and show the receipt to the travel agent or airline employee. As a rule, there are no problems with refunds when flying in business class, the penalties there are minimal.

Departure dates can usually be changed no later than 36 hours in advance. Do not be late - if you are late, the ticket will not be exchanged for you, and you will not be able to return it either. If the flight is postponed due to the fault of the airline, it may pay you for several phone calls and meals if the delay occurs for several hours. And free water is given within an hour after the flight was delayed. You are obliged to provide a sufficient level of comfort for this time.

06.07.2019 17:13

Planning the winter in warm regions in the summer, we had no idea at all how it would look. Tickets were taken from Novosibirsk to Bangkok (it is the cheapest here, and then by low-cost airlines) on November 16 and back on March 16. S7 Airlines with the cheapest non-refundable fare. But after a month of staying on the shores of the South China Sea, doubts crept in about the advisability of returning to the frosty Siberian March.

As a result, the decision was ripe - the return should be postponed. A non-refundable fare means that air tickets cannot be refunded, but changes can be made to it! I didn't want to pay much extra. The search for a return ticket for April was a little upsetting - it turned out that there were no direct flights from Bangkok in April, from Phuket too. There were some options, but night flights with our little son will be in our nightmares for a long time. I started looking at neighboring cities and countries. As a result, not immediately, but there were tickets similar in price to Hong Kong on April 13.

I call S7 directly from my laptop (they have a dialer on the website). For some reason, such a useful function is hidden in the most inconvenient place at the very bottom of the site

I say the booking number, new date, time and city of departure. After a couple of minutes, I am informed that no additional payment is required for tickets, but for changes you need to pay 3tr per ticket. The most interesting thing, for which I give S7 a personal fat "failure" is that you can pay at the S7 office or by dictating these cards to an S7 employee by phone. Everything. No online payment required. Only an office and extremely dubious actions from the point of view of security. Well, right in the middle of the 19th century, some kind ... Fortunately, brains work ahead of the curve and an additional free card was prudently made for a bank card. And for this already mega-aspect to Tinkoff Bank. S7 support says that they will call me back in the near future to process the payment. Immediately from the application I set the add-on card limit to 6tr and then boldly dictate all the card data. In half an hour, notifications with a change in booking are sent to the mail. Plus 1 month of summer, minus 1 month of winter

UPDATE 09/2017
I had to choose a seat on the plane according to a similar scheme and I must say that S7 has improved. Now the data for payment does not need to be dictated, they are dialed directly from the phone through the information system (according to the principle "press 1 to do well, press 0 to do bad or stay on the line")

Continuation of the topic:

  • Wintering with a child in Vietnam. Pros and cons of 2018
  • India. Cochin - a different, Western Hindu life
  • On a plane with a child: myths and life hacks
  • Should I go to see Po Nagar towers with a child?
  • To Ba Ho waterfalls with a small child
  • Joint sleep with the baby. Pros and Cons for Traveling Parents
  • Dubai Miracle Garden
  • India: on a train with a toddler
  • Malaysia: What to see in Kuala Lumpur with a small child?
  • To Kuala Lumpur Butterfly Park with a small child

Good afternoon, dear readers of the blog site, we all travel and rest in other countries, and each of us chooses his own means of transport for a transfer, and in most cases, these are airplanes. Here, everyone chooses their own airline, guided by their requirements for them and other factors, such as price, since in Russia, unfortunately, not everyone has the opportunity to fly business class. But how can life present circumstances that will not allow you to fly out, and it is logical if you did not fly anywhere, then you would like return s7 tickets and get your money back. Below I will tell you how to do this.

Can I return tickets to S7?

Earlier I already told you how to get money back for an Aeroflot ticket and you saw that the procedure is very simple, for S7 it is not a bit more complicated and the process itself takes a few minutes, in terms of actions from you, but the refund can take a long time, but a little about everything below.

And since my s7 e-ticket refund has started. I had to fly to Krasnodar on December 24, but my son's teeth began to cut terribly and his temperature rose, in the end we postponed everything and had to return the money for the tickets. We did not see Domodedovo that day, although it took us 30 minutes to get to Domodedovo airport.

You can return tickets for the s7 plane through a special service, you can find it by going to the personal account of the site https://www.s7.ru/

We select the required reservation and you will be transferred to its details. In the upper right corner, click the link Issue a refund, it is thanks to this service that the electronic ticket is returned to s7.

We look forward to processing your request.

We put a daw that we agree to the return of an electronic ticket from S7 and click to send an application.

All your application will be accepted for work and you will receive its code. It will be very useful to you if you need to call the s7 contact center and clarify any details or the status of your return. Also write down the number of your application, they may also ask. All documents will be sent to your mail. By default, the money will be returned to the same card from which the tickets were paid, if you bought with cash, which I strongly doubt, then you will need to specify the details.

You can also make a refund of an s7 e-ticket through the contact center, for this call 8 800 700-0707 (free in Russia) or call directly from the website, also free of charge. At the very bottom of the site, find the Contact Us section and select Call Online. An additional window will open, which will automatically dial the required number and connect to the technical support operator.

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