Garden Sea View Resort – Reviews. All about the cruise ship MSC Seaview Sea View Resort

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It took us a long time to choose a hotel in Ko Chang. We chose Sea View and were not disappointed. Excellent hotel for price-quality. The rooms are large, in my opinion they all have a sea view, as they look on one side. We stayed in Superior, which is in the main building; there were two exits from the room - to the building and to the beach. There are several buildings, located on a slope, but accessibility is good; the upper building (where breakfast is) can be reached either by funicular (large elevator cabin, 5 minutes to the top), or by electric car (the delivery service is fast), or on foot. Breakfast is excellent for every taste. There is European and Thai cuisine here, a lot of pastries, omelettes, eggs, only 5 types. Moreover, there are dishes available all the time (both at the beginning and at the end of breakfast time). Two swimming pools, not counting those at each villa. One pool pershore on the beach, the second at the upper building. Two restaurants. We had lunch and dinner on the beach at Sunset. Excellent cuisine, service, presentation of dishes. Everything we tried was very tasty. Especially Tomyam, spaghetti with crab, tom hakai, pathai. Active recreation - kayaks, boards, badminton. Great beach. Special thanks and gratitude to the service staff - everything was very kind, professional, and not intrusive. It is clear that a well-coordinated team is working. We had a great time at your hotel!

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Date of stay: January 2020

1 thanks

Healthy

Somehow, things didn’t work out for us right away with this hotel: at first we couldn’t pay through the hotel’s website with a card for a long time, it gave an error and that’s it. After several days of correspondence, the payment finally went through. Upon arrival at the hotel, for the first time I was faced with a requirement to show the card with which the hotel had withheld funds and unexpectedly - you cannot show the card - pay again, the previously paid will be returned in 45 days, despite the fact that the hotel requested full information about the card when booking and paying . Attempts to explain ourselves led to the understanding that the reception desk is unfriendly, and customer focus is relegated to a dark corner during the high season. The location is unique - between large beaches, which creates a certain tranquility, but at the same time a variety of the same fruits offered by the hotel on beach clearly loses to beaches with more free access. From the beach there is a beautiful view of the sea and rocks - here the hotel lives up to its name. There is also a gorgeous view from the restaurant, plus there are several places around the area where you can also enjoy the sea view. The hotel is ancient, the elevation changes, electric cars and the funicular are a very pleasant solution, one of the advantages of this hotel. Two pools, the lack of lighting and backlighting after sunset caused bewilderment. A large green area, birds, monkeys, and the monkeys are quite greyhounds, a sort of gang of small gopniks collecting food rent on the balconies)). They say that somewhere there is a person who disperses them with a slingshot, but during the week we did not meet such a person, but we met monkeys every day. Breakfast is good, the restaurant has a view of the sea and sunset. The dinner menu is rather limited. Barramundi fish is delicious, fried and steamed, springrolls with duck are not bad as an appetizer. The beach bar has a small selection of drinks. A big plus is that there are few mosquitoes. A small minus - in some places there are heaps of dry cut branches scattered throughout the forested area, although maybe I misunderstood the coloring of the green area of ​​this hotel. From Friday to Sunday there is an influx of Chinese tourists, which is probably why these days there are not enough sun loungers on the beach for those who come closer to 12. The Family deluxe room is spacious with two rooms, one bathroom. There is only 1 key for a 4-bed room, and only hangers), there are 4 more, with robes hanging on them, somehow not enough even taking into account the robes. Free water per bottle per seat per day. Beach towels are not changed either on the beach or at the pool, only in the room. But this did not create a big problem, since we had assembled a replacement set. The view from the room is mostly obscured by trees. A TV in a hotel is usually not necessary, due to the small number of Russian-language channels and the presence of other pleasures for the eyes, but here we thought about the tradition of watching the President’s New Year’s address. The size of a TV from childhood - now, at best, these are on refrigerators in the kitchen, because from three meters you can no longer see anything. I don’t comment on the New Year’s Eve celebration itself; New Year’s Eve is not the same without snow, a Christmas tree and Santa Claus. But running out of sparkling wine in the bar by the middle of the holiday is not at all our way). The quality of room cleaning is decent, no complaints. But on the beach the cleaning is worse, like a hotel area, guests start going to the beach at around 7 o’clock, and the incredibly slow 3 ladies with long breaks for conversations only start selectively sweeping the area and wiping the sun loungers at 8 am. One can observe a picture among the staff in this hotel and in the restaurant: the waiters, turning away from the clients, are discussing something funny for a long time. One gets the feeling that, despite the peak season, not enough workers were hired and their work was not monitored. One Saturday, Saturday Karl!!!, after 8 am, when the beach was already partially filled with people, a sand-sifting machine was launched onto it, which, with a roar, gasoline stench and sand dust, introduced new sensations into the relaxation process with clean air and quiet the sound of the surf))) This pleasure lasted an hour. The same story repeated itself on Sunday. The service on the beach is also not great - we ordered 2 glasses of white wine, among other things. After 10 minutes a lady came with a menu - which white one? They chose - they pointed at Chardonnay on the menu, she ran away repeating - Chardonnay, having fun about something, after another 10 minutes she came running - there was no Chardonnay, they pointed at another white - she ran away to order. As a result, I brought one glass of red😩. In my opinion, the quality of service is quite low, but this problem is fully compensated by the views and territory. The sea is shallow, the bottom is with pebbles and corals. Rare fish. Jellyfish and other monsters were not seen. Warm and transparent. Great for kids, too small for adults. It should be noted that before 10 o’clock in the morning, things left unattended on the beach sun loungers are carefully collected and taken to the cafe, so there is no particular point in occupying the sun loungers in advance and leaving for breakfast. WiFi - 3 connections per room, keeps dropping out. In the city we dined twice in the restaurants mentioned on the Satang website, the first J.E.Seafood - spicy, despite the request for nospicy, scallops, hard steamed fish and tasty rather large boiled shrimp, I would not recommend this restaurant to anyone. The second one is Filou, more of a cocktail bar, I pleasantly impressed with the selection of cocktails and other drinks and the cuisine. Delicious, properly cooked asparagus with seafood, grilled squid, fried perch, shrimp - I definitely liked it. The menu is quite large. The selection of drinks is also wide. Party atmosphere, live music closer to midnight. We went here twice and never regretted anything. After 18 there are not always free tables - you have to wait. The rating of the Sea view Koh Chang hotel on Booking and the Tripadvisor awards for this hotel are completely incomprehensible to me. It’s not that it’s a bad hotel, but there are definitely much better ones, so it seemed to me that the ratings were greatly inflated. There is no desire to be in this again. The quality of service does not correspond to the cost of living in my opinion. Although perhaps this opinion was formed under the influence of the absolutely heavenly sensations received at Shantaa Koh Kood, where I wrote this review and about which I will write separately.

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Date of stay: January 2020

1 thanks

Healthy

Reply from: 3 days ago

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Dear VitSt16, Greetings from the Sea View Koh Chang! Thank you for taking the time to leave us such an extensive piece of feedback. We are sorry to hear that we didn't "t meet your expectations. We are unaware of the issues you encountered when trying to book and pay and we are currently investigating if this was an error from our website or if it was related to your card provider The reason we ask to see the physical card that was used to make the reservation is to verify that you were the owner of that card and to check the signature at the back, this is a common procedure when booking and paying in advance and it is explained during the booking process and in the booking confirmation. We are sorry if you felt that our staff was unfriendly because they requested to see the original card however, this is a standards procedure for them to do as we otherwise could be subject to chargeback from the bank. Our private beach is usually one of our most positive talking points amongst our guests however, it seems as though you didn't quite enjoy it. You mentioned that the beach has poor accessibility but we fail to understand why as you can walk from our private beach to the next town center within minutes. We are pleased to hear that you liked our resort views and facilities including the funicular (the only one on the island) and our golf carts. Our swimming pools have the lights on only until closing time as we close them at night for security purposes. We have plenty of natural wildlife in Koh Chang and the monkeys are one of them. You can find them anywhere on the island and we cant do more than scare them away should they start being intrusive and we have staff constantly walking around to prevent such situations, however, it is impossible for us to control all the monkeys that move freely through the jungle we are located in. Thank you for pointing out that our breakfast and the views from our Lighthouse restaurant is amazing. It is surely the restaurant with the best view on the island and we are well-known for it. Our menus are very extensive and depending on what food you feel like eating you can visit our Lighthouse Restaurant (Thai) or our Sunset Restaurant (Thai and Western). In terms of room amenities, we provide as standard 5 hangers for the wardrove however, more are always available upon request. Pool towels are available at the room, reception and our Sunset Restaurant and it is indicated on the information sheet placed on top the beach towels in your room. We are glad to read that you liked the cleanliness of your bedroom and that you saw that we have 3 staff members cleaning the beach since the early times of the morning, we will pass your comments to our Executive Housekeeper in order to speak to the public area cleaners and to retrain if necessary. We do clean our beach regularly and we understand this may be of an inconvenience to you but we believe that most guests appreciate that our private beach is one of the cleanest in the island and that is because we work hard to get it as clean as possible . We hope this last experience with us hasn't permanently tarnished your perception of our resort and we hope you give us a second chance to prove to you that this has just been an exception. Best Regards, Tom Storup Rooms Division Manager

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All reviews are true - the views are gorgeous, convenient communication with the beach despite the mountain, accessibility to the nearest population (three shuttles in one direction from the hotel, or you can walk), private beach with free sun loungers and umbrellas, 2 sets of beach towels, water in free in the room and in the gym, luxurious (and already varied!) breakfast. All this is in a real jungle, very green and beautiful. Yes, there are monkeys (rarely, because they scare them away) - can be solved by calling a person with a slingshot)), there are mosquitoes (few) - can be solved with fumitox, the prices on the beach are high, but this is a question of convenience. And you don’t have to assume that the room has just been built just for you. The hotel is excellent and definitely recommended for a visit.

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Date of stay: November 2019

Tip for choosing a room: Building B is located next to the building where breakfast is held and the funicular (you need to overcome three...

Other tips for choosing a room

Healthy

Response from TomStorup, Manager at Sea View Resort & Spa Chang

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Dear _I1884CE, Greetings from the Sea View Koh Chang! Thank you so much for your kind review, it means the world to us. We want nothing more than for all of our guests to have an experience just like yours! We were delighted to read you enjoyed the stay and you were happy with the rooms, staff, common areas and courteous service! We are grateful for your feedback and hope to welcome you back again on a near future! Best Regards, Tom Storup Rooms Division Manager

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Excellent hotel on the mountain with its own funicular. Luxurious views of everything - sea, jungle, waterfall. Great beach. It's shallow at low tide. We reached the corals of the neighboring island. We lived in a large building near the sea. Fine. It takes about 15 minutes to walk to Kai Bay along the beach in the shade. You need to go up near the reception to the barrier, cross the bridge and immediately turn left. Index Porn Bungalow. Not a joke. Return to the sea and go to the pier with boats. Then follow the road to the right to 7 Elevan. There is a shuttle 3 times a day. Sometimes it's crowded. In the low season there is an ambush with exchangers. There is a bank on Klon Prao and it is open 7 days a week. This hotel has several nuances that you need to pay attention to. Shoes! Constant inclines, feet sweat or after a shower. In the wet season it’s easy to walk on the slopedangerous! Monkey!!! Cute, fluffy, impudent thieves with decent teeth. Any scratch from this beast can cause trouble to your health. This is the only serious reason not to come here with small children. And for romantics there is Romantic Road! Check with your hotel about the flowering time of frangipani (a type of magnolia). There will be a lot of photos and impressions. The rest is in other reviews.

MSC Seaview- the second liner of the Seaside project, with a displacement of 160,000 tons and a passenger capacity of 5,300 people, set off on its first cruise in June 2018.

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Accommodation

Square interior cabin is 14 sq.m. Basic sleeping arrangements in all cabins: two beds placed together or separately as you wish. Extra beds: fold-down beds above the main beds. Maximum occupancy per cabin is 4 passengers. The ship has interior cabins equipped for people with disabilities, the area of ​​which is 28 sq.m. These cabins have two single beds that cannot be converted to a double bed.

Square cabins with window is 17 sq.m. Additional sleeping places in the cabin: a sofa that transforms into a bunk bed. Cabins with a window are located on deck 5. Maximum occupancy - 4 passengers.

Square cabins with balcony is 17 sq.m. Additional sleeping places in the cabin: a sofa that transforms into a bunk bed. Maximum occupancy - 4 passengers. There is a table with chairs on the balcony.

On the liner there is family cabins with balcony which can accommodate 6-10 people. This type of cabin consists of 2-3 standard cabins with an adjoining door between them.

Square suite varies from 17 to 28 sq.m. Maximum occupancy - 4 passengers. Additional sleeping places: a sofa that transforms into a bunk bed. Cabins numbered 9255, 9258, 10273, 10264, 11273, 11264, 12267, 12260, 13275, 13264, 14271, 14262, 15239, 15236 are located at the stern and have a corner balcony. Aurea Suites, located on deck 9, have a terrace with sun loungers.

On the liner there is one-room suites with jacuzzi on a balcony of 28 sq.m. This cabin can accommodate 5 people. Additional sleeping places: a sofa that transforms into a bunk bed and a folding chair.

The cabin has a walk-in closet and the bathroom has a full bathtub.

Grand Suite cabins have an area from 32 to 49 sq.m. The cabins are located in the bow of the liner from decks 9 to 14. The cabin has a dressing room, the bathroom can be equipped with a shower or bathtub. Suites numbered 11001, 12001, 14001 have two bedrooms and two bathrooms. Some cabins can accommodate 5 people.

On the liner there is interior cabins area 21 sq.m. located on decks 16 and 18 in the zone MSC Yacht Club b. Maximum occupancy per cabin is 2 passengers. The cabin has a walk-in closet and coffee maker.

In the MSC Yacht Club area there are also Deluxe Suite cabins with balcony area 25 sq.m. And Royal Suite cabins with balcony area 62 sq.m. Maximum occupancy in cabins is 4 passengers. The cabins have a walk-in closet and coffee maker. The Royal Suite has a balcony with a dining table and a Jacuzzi.

Interior and Royal Suite in the MSC Yacht Club area

We present to your attention a video review of the cabins on the liner:

Each cabin has a TV(interactive, with the ability to book services and view the ship’s account), air conditioning, minibar, safe, hairdryer, telephone, ice bucket and glasses. The cabin has 2 220 W sockets and 2 USB sockets. There is another universal socket in the bathroom. The cabinets are not very spacious, but if there is not a lot of things, it will be fine. Beach towels are provided in the cabin.

The cabin is functioning stewards alert system. If the ship's map is in the slot, then a red light is on outside, which means someone is in the cabin. If there is no card in the slot, then the green light is on - this means that there is no one in the cabin. There is a panel with buttons installed inside the cabin. Click “clean room” - an orange light lights up outside. Click “do not disturb” - a blue light lights up outside.

The bathroom in the cabin is quite spacious. Shower cabin with door. For hand washing there is a dispenser with liquid soap, and in the shower stall there are dispensers with shampoo and shower gel. There is a clothesline for drying clothes.

Nutrition

The cruise price includes meals at the following restaurants:

Golden Sand Restaurant- the main restaurant with a la carte ordering, located on deck 5. Open for breakfast 07:30 to 09:00, lunch from 12:00 to 13:00 and dinner. During dinner, the restaurant operates in 3 shifts. The start of dinner for the 1st shift is 17:45, for the 2nd - 19:45, for the 3rd - 21:45. During breakfast, free seating is used, and during dinner, passengers are assigned a specific table.

Silver Dolphin Restaurant- the main restaurant with a la carte ordering, located on deck 6. Open for dinner only, the restaurant operates 3 shifts. The start of dinner for the 1st shift is 18:15, for the 2nd - 20:15, for the 3rd - 22:15.

Marketplace Buffet- the main buffet restaurant is located on deck 8. Open for breakfast from 06:30 to 10:30, for lunch from 12:00 to 16:00 and for dinner from 19:00 to 22:00. The grill, pizzeria, salad bar, fruit station and dessert counter are open from 12:00 to 02:00. Part of the restaurant is on the open deck.

Ocean Point Buffet & Restaurant- main restaurant, located on deck 16. Open for breakfast from 08:00 to 11:30, for lunch from 13:00 to 17:00 and for dinner from 20:00 to 22:00. The restaurant offers themed cuisine for dinner.

There are 5 more restaurants on the ship that you can visit for an additional fee:

- Bistrot L "Atelier, 8 deck;
- Sushi Bar & Pan Asian Restaurant, 16 deck;
- Butcher's Cut, 16 deck;
- Ocean Cay, fish restaurant, deck 16, 49 euros per person;
- Teppanyaki by Roy Yamaguchi, 16 deck.

Opening hours of all restaurants are from 18:00 to 23:00. A table must be booked in advance; you can cancel no later than 24 hours before the set time. Otherwise, a fine of 5 euros per person will apply.

You can read more about the food concept on MSC liners in the article.

Entertainment

On the liner:
- 3 swimming pools: Sunset Beach Pool on deck 7, Panorama Pool on deck 16 and Jungle Pool with a retractable roof, which allows swimming in any weather, located on deck 18;
- 12 Jacuzzis;

- SPA-center MSC Aurea Spa (opening hours from 9 am to 9 pm), beauty saloon(hair salon, manicure and pedicure services, cosmetics store) and Fitness Centre(open from 6 am to 10 pm) located on deck 8;

- playground for playing basketball, volleyball, tennis and mini-football (deck 20);
- bungee Zip line 105 meters long, opening hours from 10 am to 6 pm, depending on weather conditions, opening hours may vary (deck 20);

- Forest Aquaventure Park located on decks 17 and 18, opening hours from 10 am to 6 pm, depending on weather conditions, opening hours may vary;

Two waterslides 160 meters long;

-theater small , performances take place in 3 shifts (show starts at 20:00, 21:15, 22:30) seats at the show must be booked in advance. This can be done using the MSC for Me app, on the TV in the cabin or using the interactive display (decks 6 and 7);
-casino(7 deck);

- slot machines(round the clock), 4D cinema, a pool table and full size bowling for 2 lanes, opening hours from 11:00 to 24:00 (deck 7);

- Formula 1 simulator(7 deck);
- Infinity Bridge- transparent panoramic bridge;
- numerous recreation areas;

- kids club: Baby Club (from 1 to 3 years), Mini and Juniors clubs (from 3 to 11 years), Teens clubs (from 12 to 14 years and from 15 to 17 years);

- the shops(6, 7 and 8 deck);
- business center(6 deck);
- library(7 deck);
- excursion office located on decks 6 and 8, opening hours from 09:00 to 24:00.

Features of the liner

  • One of the features of the liner is presence of a large number of open areas;
  • Works on the liner two buffet restaurants;
  • Two à la carte restaurants are open for dinner in 3 shifts;
  • Availability transparent panoramic bridge - Infinity Bridge and panoramic elevators;
  • Operates on MSC Seaview one of the largest and most interactive water parks on the open sea - Forest Aquaventure Park;
  • Cabins with terraces;
  • Zip Line attraction 105 meters long.

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Read the law on the official website of the President of the Russian Federation Good afternoon!

We had a rest.
Good afternoon
I am writing a review in hot pursuit.
We vacationed as a couple from February 10 to 20, 2018.
We are not picky tourists, we have been to different hotels and inns, we have seen a lot of horrors, so the negative reviews about the hotel did not bother us. The choice fell on him, because this is his first trip to Thailand, and sitting at the computer it’s hard to have a complete idea of ​​the country. But after reading the comments and reviews, surfing Instagram inside and out, we chose Garden Sea View.
What I can say based on the results of the holiday is that the reviews are all true, but you need to sort them for yourself. I will try to describe my opinion being loyal.

Check-in.
Like everywhere else at 2 p.m. We arrived already in the dark, so we didn’t wait. A deposit of 2000 baht is taken immediately and only in this currency. There is an exchange office nearby (the dollar varied from 30.70 to 30.00 during our stay. For comparison with the street - from 31.40 to 31. They also change euros, rubles, etc. We did not use the ATM in the lobby, as in principle anywhere did not use). Upon check-out (at 12:00) it is returned, but we used it to zero (we ate in the hotel cafe). The baggage room is a corner in the staff office.

Number.
We took a Deluxe Sea View during the early booking period - and we settled in it. 4804 is a large building to the right of the main one, if you are facing the main entrance. Quite spacious room on the 8th floor with 1 large bed and 1 small bed. There is a table and chairs - you can take it out onto the modest balcony. Opposite the bed is a table with a flat-screen TV with a bunch of Thai and Chinese channels. We watched the channel from Pegas and Russia 1 (poor image quality) in Russian, and there is also channel 49 - popular films in English without advertising. Also in the room there is a mini-fridge with bottles of drinking water (volume 0.5, the quantity depends on the number of guests), which are refreshed every day for free (if you leave for the whole day and leave them untouched, do not expect additional ones, so we always took them away even to the beach) and a very creaky wardrobe with robes, slippers and umbrellas. (Regarding this product - don’t even think about using it, these things are closely monitored, so if you take them out of your room, spoil them, God forbid you want to take them away as a souvenir - you’ll be fined. Moreover, these are not disposable things, and they wash them or no - I definitely won’t volunteer to talk.) There is also a pretty good safe in the closet (if you don’t have one in your room, welcome to the safe at the reception). The room has a kettle with cups/spoons, next to it are tea/coffee/sugar/dry cream bags. It's all free and replenished.
The bathroom combined with a toilet is also spacious, with a large mirror. There is a hairdryer, shower sets (shampoos, soaps, caps, etc.). The bathroom itself is not the first freshness, but not critical. What was more surprising was that if you use the shower, it is not removable and not adjustable; my young man, to put it mildly, had difficulties, since he is very tall, I had to bend down all the time.
There are a lot of lighting fixtures in the room, but I never found out where most of them turn on (most likely half are broken).
Air conditioner. Really noisy, but not as much as some tourist reviews scare. The next day you get used to it and don’t hear it until the end of your vacation. But it is very functional. You can cool the room to 10 degrees in 2-3 minutes, very convenient!
Soundproofing has been worse. In the room itself, we didn’t hear the neighbors; in the bathroom there was little water and flushing. But what really made noise was some kind of mechanism from the 1st or utility floor on the 5th day of rest. Suddenly you hear the sound of turning on, as if the mechanism had come into action, after a couple of seconds there is a final sound - owners of non-silent washing machines will understand - as if things are falling while the drum is spinning. And at night it really bothered me, I woke up. They never found out what it was, the receptionists spoke exclusively Thai, and decided not to waste time and effort.

Cleaning
She's gone. Towels are changed every couple of days, every day they are folded carefully and the bed is made, the trash is taken out, and hygiene items are added. Bed linen was changed 2 times in 10 days. (According to our tourists living in the main building on the 2nd floor, they changed everything every day). Be prepared for the fact that there will always be dust in the room - this is the norm for Thais. No theft was detected. But they decided not to tip. Once they left them, the cleaning lady took them and did her job worse than usual.

Nutrition
They cook more for tourists; I only came across spicy meat at the hotel once during my entire vacation.
Buffet breakfasts. Every day scrambled eggs, vegetables, fruit, pastries, tea, coffee, rice, 2 types of sausages and tasteless ham, as well as two types of soup. Hot dishes vary (noodles, meat, vegetables). Sometimes they prepare something extra, but not every day (omelet, Thai soup, etc.). There are also decent juices, water, cold/hot milk.
You can have lunch/dinner in the restaurant in the lobby or 2 cafes by the pool (the menu is the same, you can use a deposit).
They also make sweet pancakes by the pool.
Prices are about 15% higher than on the street, the food is prepared about the same.

Territory
Big, green, alive. Exactly alive! There are many birds that scream/sing/chirp from morning until 3-4 o'clock. Sometimes it's pleasant, sometimes it's annoying. According to the mood of the warblers) Roosters and cats are running around, dogs are running along the beach. A "squirrel" was seen in the palm area. Lizards mostly appear in the evening and crawl around the hotel corridors. You can take a lot of photos without leaving the hotel.

Beach.
Quite big. The water is surrounded by a floating barrier, so there is little to no debris. Sand, shells, pebbles. You can play volleyball and beach soccer. There are sunbeds around the beach under palm trees, but they are not placed on the sand itself. From the beach, the Temple of Truth is visible from almost all points. What surprised me was the lack of lifeguards! So be careful. Fish swim in the water, sometimes biting plankton.

Pool.
One in the bungalow area (small)
The second one is between the main building and the beach (large, two-level with a waterfall and islands of palm trees). There are also sun loungers/palm trees around. There is a small area for kids. Very beautiful.

WiFi
It's a big mystery. There are plenty of distribution points, only one lobby works normally, and as all tourists write - in the lobby. But to be honest, it doesn’t happen from day to day. Sometimes you could catch him by the pool, sometimes even at breakfast, and sometimes he didn’t even work in the lobby. I constantly have to re-login. Very uncomfortable. But at the same time, the signal reached the beach for several days.

Service
He's not here. So if you want something, I don’t envy you. More precisely, you will either be poorly understood or not understood at all. While on vacation I had a birthday. I did not receive a bonus from the hotel. And we ordered a gift from Russia (flowers), so they threw them under the door of the room. I don’t understand what the problem is with bringing it into the room itself. It was very unpleasant. We didn’t go for a massage, we didn’t buy anything in the hotel stores, the gym area is a thing of the past. There are no huge “Toilet” or “Shower” signs, so look and you will find. Beach towels are ok but ancient.

Other
Mostly Slavs and Chinese vacation here.

Flight
The Azurami were flying. There, on a large plane, in which there was almost no space (it was difficult), the food was mediocre. Thank you, they gave me a sleeping kit (pillow, mask, earplugs) free of charge. Back - it was small, but at least there was space, the food was much better. Keep in mind, if you fly the same way - 100% charter, be prepared for a change in time and date of departure, for refueling in India on the way back. (And then the 9 hour flight changes to 11).

Tour operator
Anex. They greeted us well, gave us water and tourist sim cards (for a call to a guide or an emergency somewhere, a day of free messengers, this opens up the opportunity not to sit in the Lobby and not be nervous, but to go to the local supermarket "7/11" and for 89 baht you They will connect the internet for a week, although we didn’t use it). The guide told us a lot and completely along the way. The journey back to Russia was terrible. This is just some kind of test. They picked us up 6 hours before departure (maybe we were just unlucky) and froze them on the bus.
Hotel guide. THIS IS A SEPARATE TOPIC. I haven't met such a boor for a long time. Name is Orhan. Don't even think about going to a meeting with him if you don't plan to go on excursions with Anex. I still remember it with horror. For 2 hours at the meeting he talked about his past, some acquaintances and friends, and answered all our questions reluctantly. If they asked again, he showed aggression. I pushed 5 excursions, which I myself considered it necessary to tell about. Moreover, he discouraged all desire to go anywhere at all. He answered questions about other excursions that were interesting to us in such a way as to make it clear, “You won’t go there and that’s all.” You know, this is not a guide, but some kind of tradesman, whose key argument is “You won’t find it cheaper,” which, of course, is not true. He persuaded us to go on a free sightseeing tour. I read in reviews that it’s a waste of time that they take people shopping. But I didn't think it was ALL DAY. ABSOLUTELY ALL DAY FROM STORE TO STORE. And here is a huge deuce for both Anex and Orhan. They just stole the whole day. But if you love shopping, go ahead. Of course, it's not all bad. Between shops, the guide told quite interesting information (I remind you, this is our first trip to Thailand, maybe that’s why it was interesting). We visited: an orchard (we tried fruits, walked, tasted exotic teas), a snake farm (we looked at snakes, a snake show (quite funny , you won’t regret it), there was an opportunity for an additional fee to try a snake, we tasted snake tincture), Big Buddha Hill (but since we were brought there at the end and at dusk, we couldn’t fully enjoy it). And ending the topic of the hotel guide. He gave false flight information. Our call with questions received a bunch of “Dear” (this is his favorite word) and rudeness, he sent us to the Anex hotline to figure it out ourselves. In general, they called Anex, Azur Air, looked on the Internet, in short, they found out everything themselves, they also wrote on the information stand for the other guests, but Orhan never showed up at the hotel. My advice is not to get involved so as not to spoil your mood.

Infrastructure around.
I advise you to study reviews of the hotel with Google maps in front of your eyes. I did just that, so I knew about everything about the area. The hotel is located in the Naklua area and there is one road leading from it, and all the shops and cafes are located on it, there are tour desks. This is a tourist area, so, as everyone said, it’s more expensive than in the city. But in principle, the prices are reasonable. At the first Family Mart you can get a Pattaya map for free. Two main tips - many goods are cheaper in the pharmacy (located at the turn of the main road) than in the supermarket, there is also a yellow exchange office - it is more profitable than the first one, which is closer to the hotel. We ate (mostly) at the Coconaut Cafe (from tourist reviews below). Upon entering there is a specific smell that you get used to, super wi-fi, good-natured hosts, sports broadcasts and a large selection at very reasonable prices!
The location of the hotel is really remote from the city center, you will have to take 2 tuk-tuks or a taxi.
There is nothing in the hotel for children except a swimming pool.

Excursions
I studied this issue in advance, so we went from the Russian guys: Discovery 7in1 (entertaining, almost everyone offers something similar in Pattaya in different variations. Here you have zoos, plantations, farms, and temples. Rich and fed), Military Beach ( Or the Blue Lagoon - an incredibly beautiful beach on the mainland), and went to the island of Koh Sichang (the island of luck, just an incredible journey ending on another blue beach). If anyone is interested in more, please contact me, I’ll send you a link, they have a whole website.

Bottom line.
You can go. This is one of the cleanest hotels for swimming in Pattaya, everyone talks about it. There will be no crazy parties or any kind of hell here, so for a relaxing holiday, if you want not to be bothered, it’s ideal. I think everyone will find their own pros and cons here, and different things will happen to everyone, everything will depend on a dozen factors. We haven’t been on a beach holiday for a long time, so we had a great rest and turned a blind eye to all the little things. In general, it all depends on your personal plans and desires for your vacation, but personally, I could easily come here again =)))

We stayed at the hotel in February. We are 5 satisfied with our vacation, 4 satisfied with the hotel. The hotel has its own quirks. Well, first of all, the deposit is only in baht. The exchange rate at the hotel is very unfavorable and there is only one exchanger nearby, which you still have to get to, God willing, it will work....More ▾ We stayed at the hotel in February. We are 5 satisfied with our vacation, 4 satisfied with the hotel. The hotel has its own quirks. Well, first of all, the deposit is only in baht. The exchange rate at the hotel is very unfavorable and there is only one exchanger nearby, which you still have to get to, God willing, it will work. Therefore, I recommend everyone to change money at least with the guide on the bus, although they also make money on the course, but not like at the airport or at the reception. The most favorable rate will be in the city at yellow exchange offices.

Where to spend this deposit then? You can eat and drink at the hotel and charge the bill to your room, then the amount will be deducted from the deposit. Although, the hotel restaurant is much more expensive than in the city and in Thai markets, but sometimes you are too lazy to go somewhere and eat at the hotel. Cooked well, tasty.

The hotel is aimed at the Russian contingent (mostly), there are a lot of signs and announcements in Russian, the staff understands a little Russian (reception), but if there is a problem, they suddenly stop understanding. There are fines for everything here - God forbid you lose the key to the safe, break something or get dirty!

This is the only hotel in the area located on the first line, so all guests from neighboring hotels come here (many hotels have the same owner), so sunbeds can be a problem. Well, how is it that we specifically chose a hotel on the first line and on you, we can’t find a free sunbed, it was occupied by those who bought a tour of three on the 3rd line and came here (because the hotels have an agreement with each other). Also, these same guests do not hesitate to swim in “our” pool.

The pool is not bad, but when relaxing with children at the pool, keep in mind that there are very deep areas here (1.8 m), so keep an eye on it so that the child does not fall into it.

There is a beautiful area around the pool, many flowering and fragrant trees. The beach is not bad, the views are simply amazing - towards the Temple of Truth.

But the part of the territory to the right of the sea is simply stupid, some kind of forest with trees and not a single bench. It’s worth somehow improving it or organizing recreation areas, it’s in vain that it’s empty. The trees there grow are interesting, with aerial roots.

We had a hotel room with a sea view in the main building. I advise everyone to book rooms with a sea view if you are checking into a hotel on the shore. The furniture in the room is from the past, but the equipment is not bad. Everything you need is there: a tea set, baths, a robe and slippers, there was even an umbrella. Internet only at the reception (in the end we connected the package to a local SIM card and had Internet everywhere).

There is one path from the hotel, along which there are several cafes, fruit stands and shops, and on the same side there is an exchange office. Through alleys you can reach the highway (Naklua) - the road to the city (by tuk-tuk for 10 baht). Almost next to the Orthodox church we found a Thai market.

The hotel's location allows access to the fish market. I advise everyone to visit - everything is splashing in the troughs, they will cook it for you on the grill for 30 baht, you can sit and eat in the park nearby.

For other entertainment, you need to go to the center - this is Walking Street and shopping centers. And, of course, excursions are a must; there are so many of them in Pattaya, it’s difficult to decide right away. I want to visit everywhere.

At home I started looking for trips, and of all the local companies, I was more inclined to Nika Travel. Upon arrival at the hotel, we contacted the manager, he came to our hotel, we made an advance payment, and paid the rest when boarding the bus. We took promotional excursions and received a free trip to the Lagoon (how great it is there!).

All liked it! I won’t describe it for too long. At the hotel they didn’t take a guide, it’s not profitable at all (although they say our prices are lower than on the “street” and “promotions”, but in the compartment there is no benefit), we never take excursions from a tour operator, from local Companies always have better quality and price.

Holidays in Pattaya are interesting - we liked it, there is a desire to return, maybe even to this hotel, although its policy makes you a little tense on vacation (deposit, lack of Internet in the room, safe at the reception).

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