Hello friends. Today is important news. After November 5, 2017, new rules for the carriage of baggage and hand luggage on flights of Russian airlines come into force. If previously each carrier had its own requirements, now the rules will be the same for all Russian airlines (except for the low-cost carrier Pobeda).

Attention! Once again: the law is only for Russian airlines. All other airlines have their own rules that comply with the laws of their state.

The rules to which airlines and we, airplane passengers, are subject are called “General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for the Service of Passengers, Shippers, and Consignees.” They were adopted on June 28, 2007 by order of the Ministry of Transport of the Russian Federation. Since then, the rules have been amended. But the norms were very different and vague. For some carriers they were generally too rigid.

On October 5, 2017, a new law No. 409 was issued amending the document. The changes affect everyone who uses air transport, i.e. and you and me.

It is clear that the law has many interesting details that we will not talk about. Today we will talk about the most important thing, what everyone who wants to take a flight with a Russian airline will face.

Let's agree on terms

1. Baggage - suitcases, bags or boxes that we weigh at check-in and check in as baggage.
2. Carry-on luggage is things packed into a bag, briefcase, backpack or package that we take with us into the aircraft cabin and on which the “carry-on luggage” tag is hung.
3. Things that we take into the cabin of the plane and that do not have a tag attached to them. (Laptops, cameras, gadgets, clothes, flowers, baby food, crutches, canes, etc.)

There are many interesting details in the law that we will not talk about. And we will only tell you about the most important thing, about what an ordinary tourist who wants to take a flight with the help of a Russian airline will encounter.

The law comes into force on November 5, 2017. This means that everyone who purchases air tickets after November 5 is subject to these amendments.

The law does not apply to those who have already purchased tickets in advance (before November 5). This is what is written in the same rules.

The most important things about the new flight rules

General requirements that are important to us as travelers relate to baggage allowances and the carriage of items in the aircraft cabin. Let’s try to clearly explain these rules so that you don’t have any questions and understand what our pros and cons are.

Baggage requirements

Earlier: the maximum weight of one piece of luggage should not exceed 32 kg.

Now: a new requirement has been introduced - the weight limit for 1 piece of baggage is 30 kg for all air carriers. Less is possible, more is not possible.

1 piece of luggage is one suitcase. If you are checking in a large backpack, then this is 1 backpack, if you are checking in a bag, then this is 1 bag.

But! This does not mean that now you can take 30 kg of luggage on any ticket. There is an important point here; it depends on what fare ticket you bought. Simply put, an economy class ticket has fewer options than those who took, for example, a business class ticket.

All luggage can be broken down by weight:

• Up to 10 kg, from 10 kg to 30 kg, over 30 kg
• Baggage up to 10 kg is free

Previously, the weight allowance for free luggage was different for different companies, but now it is the same for everyone.

This means that no company can write in its rules: “It is allowed to carry luggage weighing no more than 3 kg (or 6 kg or 7 kg).” The norm is 10 kg for everyone! You yourself are not required to gain exactly 10 kg, you can take less at your discretion, but the company cannot set you a lower luggage weight limit.

Luggage weighing from 10 to 30 kg

There are some nuances here. As before, you need to go to the carrier’s website and read its rules - what weight your luggage should be in accordance with the tariff of your ticket. This means that “the upper limit can be 23 kg, 25, 27 to 30 kg. If the company rules for your tariff indicate an upper limit of 23 kg (that is, you can carry no more than 23 kg for free), and when weighing If your suitcase at check-in was overweight, then you either need to take something out and leave it, or pay extra for the excess.

Excess baggage

Baggage that is not included in the price of your fare ticket is considered excess baggage.

Example: you bought a ticket Moscow-Vladivostok"Economy flexible" tariff. The ticket price includes baggage allowance weighing up to 23 kg. If your luggage weighs more than 23 kg, but does not exceed 30 kg, then this weight is considered excess and you will have to pay extra for it.

Find out how much it will cost on the airline's website.

Baggage weighing 30 kg

Typically, a passenger who has purchased a business class ticket can carry this much for free. With this fare, the passenger has more options.

Baggage over 30 kg - Heavy luggage

Anything over 30 kg that does not fit standard dimensions is considered heavy cargo. Additional payment for each kilogram is at a special rate for “heavy load”. Each company has its own tariffs. Read the rules on the company’s website (section “Baggage Transportation”). This is required information.

Perhaps this is the main thing.

Baggage free ticket

Let me add that many companies still have a baggage-free tariff. This is when you don’t take any luggage at all and fly only with hand luggage. Tickets are cheap, but there are inconvenient nuances. The main one is that such a ticket is non-refundable.

Consolidated baggage

It is also possible to combine the belongings of two or more travelers into one piece of luggage (put all items in one suitcase - 1 piece of luggage). The weight of such luggage should also not exceed the same 30 kg.

What are the pros and cons that we have in connection with the introduction of the amendments?

Pros: Standard standards have emerged for everyone. The main one is that you can take free luggage weighing up to 10 kg. Here the norm has increased and we feel better.

Minuses: maximum luggage weight limit: instead of 32 kg, you can now take luggage weighing no more than 30 kg

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Hand luggage - new norms

Earlier: Different airlines had their own requirements. For example, for some: you can take no more than 3 kg in hand luggage, for others - no more than 4, for others - no more than 5 kg, and for some up to 10 kg.

Now: The hand luggage allowance for all carriers is at least 5 kg per passenger. For us this means: we can take less than 5 kg, but carry-on luggage is prohibited above this weight. At the same time, the carrier can change this figure upward at its own discretion. Those. You still need to read the rules, because... some companies may set a limit of 6, 7 kg per person or even 10 kg, which, of course, will please us.

Also, be aware of the dimensions! Those. your hand luggage must fit not only into weight standards, but also into size (length, width, height). Dimensions standards, as before, need to be found on the carrier’s website. There are no changes here.

Earlier: we could check in hand luggage and, in addition to it, carry laptops, cameras and cameras on the plane for free.

Now: All this is included in hand luggage.

In other words, you cannot transport separately:

• telephones;
• laptops;
• cameras;
• documents in folders;

You'll have to put them in your bags. Their weight is also taken into account when calculating the weight of hand luggage.

Is your laptop in your bag or suitcase? You don't need to pay anything extra. Do you want to carry it separately? You are due.

If previously hand luggage was weighed only at check-in, now it can be weighed before boarding (apparently in cases where the bag is suspicious). This is important for those who took few things with them, checked them in as hand luggage, and bought “baggage-free” tickets.

Attention! Your hand luggage can be weighed at the port of arrival!

Minuses this innovation: now at home you will have to carefully weigh your hand luggage and make sure that there is no excess.

Pros: The aircraft cabin will be less crowded. All your hand luggage will fit into the luggage compartment in the aircraft cabin and you don’t need to worry whether there is enough space for your things on the shelf or not.

Updated 19.02. 2018: Due to increasing passenger complaints about the lack of space for hand luggage in the aircraft cabin, Aeroflot has tightened control over the carriage of hand luggage. You can read about it Here.

What things can you take on board the plane without having to check them in as hand luggage?

Both before and now you can take with you things you need during the flight or immediately after landing. They are not checked in as hand luggage and do not require additional payment.

Here is a list of them. The list will be supplemented, but definitely will not be able to be cut:

• handbag, backpack, briefcase;
• bouquet of flowers;
• your clothes (jacket, coat); If we fly from a country where it’s +27 degrees in our winter, where it’s -27. Or vice versa, such an additional package with things is very relevant.
• special children's food; But no more than is needed for the flight.
• specially packaged suit;
• cane or crutch;
• a baby stroller or cradle, which, when folded, fits under the seat of the chair in front;
• walkers, which, when folded, fit under the seat of the chair in front;
• medical chair for those who have difficulty moving.

Are the positions familiar? They were previously allowed to be carried free of charge. Now the list has been expanded:

• sealed bag from dutyfree;
• medications, everything necessary for medical reasons for the passenger.

And once again, what is now prohibited from being transported separately:

• phone, laptop;
• an umbrella, even a small one;
• papers in a folder;
• newspapers, books, magazines;
• camera, camera.

What are the pros and cons of all this?

Pros: The minimum weight limit for hand luggage has increased to 5 kg.

Minuses: The maximum weight requirements for hand luggage have been reduced from 10 to 5 kg. Laptops, cameras, documents will have to be counted as hand luggage.

I think we will get used to the new normal and figure something out. Other countries already have experience; you can use their life hacks.

Video - How the Scots pack things in a special vest

There are people who figure out how to carry more things in the cabin of the plane and not pay for it. One option is an airline passenger vest. Interesting idea.

Common Questions

What happens if I refuse payment?

Refusing to pay for something that you can no longer carry for free? For example, a laptop. Everything is simple here - you may not be allowed on board. They will, of course, tell you about this. And they will give you a second chance to pay. But we don’t recommend taking risks - they will simply cancel your ticket if you insist.

You paid more than you brought. What to do?

Only if you overpay for the number of seats will you get your money back. If you paid for 2 seats, but only used one, you will be refunded.

Hand luggage weighs more than allowed. Is it possible to pay extra?

No! This is a question of passenger safety. If it doesn’t fit in the weight and dimensions, you won’t be allowed to carry it with you.

If the carrier does not follow the new rules

These innovations are relevant for everyone. If you see that they are being violated, you can contact Rospotrebnadzor. To do this, you need to save all the tickets and receipts you receive. Don't pay extra without a receipt! You may receive compensation, but the carrier will be fined.

The rules have changed, perhaps something has become less convenient for us. But, if you think about it, you can find the right “luggage combination”!

This is probably all of the main things. If you still have questions regarding the nuances (oversized cargo, baggage consolidation, refund, etc.), we highly recommend that you familiarize yourself with rules(study changes in the order “General rules for air transportation of passengers, baggage, cargo and requirements for servicing passengers, shippers, consignees”) and deal with your specific case. There are a lot of errors and misleading information on the websites and even in the CT video. Use the original!

Our "Victory"

Pobeda Airlines is a subsidiary of Aeroflot and positions itself as low-cost.

In Russia, today, this is the only low-cost company, so its requirements are slightly different in the direction of minimalism.

Assume that the essence of low-cost airlines is to reduce the price of a ticket as much as possible, i.e. make it cheap, then the rules of Victory will become more clear to you.

Low-cost airlines (from the English “low-cost” - low costs) are a type of airline that operates on an unconventional transportation model, which involves providing very cheap air tickets.

In law Order of the Ministry of Transport of Russia dated June 28, 2007 No. 82 (as amended on January 14, 2019) “On approval of the Federal Aviation Rules “General rules for the air transportation of passengers, baggage, cargo and requirements for servicing passengers, shippers, consignees”” (registered with the Ministry of Justice of Russia on September 27 .2007 No. 10186)
In any Russian airline you can carry up to 5 kg of things on board for free. There are carriers that allow you to take 10 or 15 kg.

As a rule, the more expensive the ticket, the more things you can carry in the cabin. Typically, for economy class flights, one piece of hand luggage is provided, and for business class flights, two. But here everything depends on the carrier: some companies have their own standards for each fare, route, aircraft, while others have a single standard for everyone.

Dimensions are not specified in the law, so each carrier can set its own rules. Typically, bags with dimensions of 55 × 40 × 20 cm or with the sum of three dimensions equal to 115 cm are allowed on board. Such a suitcase will fit in the overhead luggage rack along with the hand luggage of other passengers.

You can also take a handbag, briefcase or backpack with things in excess of the norm. It is assumed that you will place them under the seat in front, so the permitted weight and dimensions may be less than for carry-on luggage. For example, up to 3 kg and no more than 80 cm in the sum of three dimensions.

Carefully read the rules on the company’s website: if the weight of free excess baggage is not indicated there, check this on the website or by phone.

Also, instead of an additional bag, briefcase or backpack, you can take for free:

• bouquet of flowers;
• outerwear;
• baby food for the child during the flight;
• suit in a suitcase (check weight and dimensions);
• a device for carrying a child (cradle, chair, stroller) - provided that you are flying with a child and can fit these things on a shelf or under the seat;
• medications, special dietary needs in the amount required for the duration of the flight;
• crutches, canes, walkers, rollators, a folding wheelchair, if you can fit them in the cabin on a shelf or under the seat;
• goods from Duty Free, if they are suitable in weight and dimensions and are sealed in a sealed bag (check weight and dimensions).

The basic rule: what you are going to take into the cabin must fit on a shelf or under the seat. Ask the carrier in advance how much excess hand luggage he will allow you to carry.

How to check hand luggage at the airport

If your hand luggage looks bulky, it will be weighed at the airport and the dimensions will be checked using a special frame. This is a plastic container or two walls that your suitcase should fit into. In this case, everything should fit in, including handles and wheels.

Frame for checking carry-on baggage sizes / consumerreports.org

To avoid having to pay extra for hand luggage, choose soft bags or a backpack with drawstring straps that reduce the size of the already packed travel accessory.

The issue of baggage transportation on air transport worries many tourists, because standards change all the time. What dimensions of suitcases are allowed on board, how much one free piece can weigh, what are the rules for carrying hand luggage - all these issues should be worked out in advance so that there are no problems with baggage check-in upon boarding.

Today, airlines transport cargo using two systems of measures:

In the weight concept, the total cargo is taken as a basis, regardless of the number of seats, and in the peace concept, the carriage of 1 free piece for each passenger is determined (hand luggage is not taken into account). The number of seats system limits the standard dimensions of a suitcase to 158 cm, and in the weight system this figure increases to 203 cm.

What weight of one suitcase can be taken in for free?

The weight concept determines a flight with baggage no heavier than 23 kg in economy class; a business class passenger can take 32 kg on board, and up to 40 kg can be carried in first class. And the number of seats system determines the carriage of baggage without additional charge for economy 23 kg.

If you are on a family trip, then it is quite convenient to take a suitcase for each person and, in total, carry a larger amount of cargo without paying than in the weight concept. However, the weight of suitcases is not summed up, that is, airport staff will not derive an arithmetic average from underweight in one suitcase and overweight in another.

Exceeding the weight limit will entail additional expenses, often considerable. Additionally, a child under 2 years old can carry 10 kg of cargo.

Attention! Many carriers have Economy Basic, Promo or Light tariffs, which include a fee for any baggage.

Acceptable dimensions of a suitcase for hand luggage

It is very convenient to carry a small suitcase, which will be considered as hand luggage, with you in the aircraft cabin. This is beneficial for several reasons:

One economy class passenger can take one piece of hand luggage free of charge into the aircraft cabin; two pieces are allowed in first and business class. The dimensions of a suitcase that can be taken into the passenger compartment should not exceed 115 cm in sum of its sides. Suitcases of size S (cabin size) are ideal for this.

Standard dimensions of hand luggage are no more than 55 × 40 × 25 cm. Weight should not exceed 10 kg. These are generally accepted rules. However, each carrier has its own standards, which may differ from the standard by 3–5 cm in any direction. Exceeding the norms will entail an additional payment, which differs among different airlines.

Important! Before your flight, check on the carrier’s website for the permissible dimensions of free carry-on luggage and its maximum weight.

What if the size and weight exceed the norm?

It is not always possible to fill a suitcase so that the weight does not exceed the required weight. If luggage is heavier than the treasured 23 kg (the norm for business class passengers), then it will not get on board the plane without an additional payment for a few kg on top. The tariff is set by each carrier separately and can range from 10 to 100 euros in different cases.

According to existing standards, a passenger has the right to transport free of charge a suitcase with dimensions of 158 cm (203 according to the weight system), luggage of an infant under 2 years old with a sum of sides of 115 cm, or sports equipment no more than 210 cm. Excess will also entail financial expenses in favor of the carrier company at her prices.

Carrying suitcases with fragile and heavy items

If the baggage weighs above the norm or the dimensions do not meet the requirements specified by the rules, then such cargo is defined as heavy. Its transportation is possible only by prior agreement with the air carrier.

Important! You will have to arrive at the airport early on the day of departure so that you have some free time to check in your luggage.

Luggage with oversized items is transported using the same principle:

Suitcases with fragile items are marked with special tags, registration will also require a reserve of time. If the breakable cargo fits the dimensions of hand luggage, you can take it with you into the cabin and not worry about the conditions of its transportation.

Rules of different airlines

Air carriers post information on their websites about baggage rules and maximum permissible dimensions, including for hand luggage.. We have collected information for you about these standards from the most relevant airlines for Russian tourists. The following are the dimensions of baggage for free carriage in economy class.

Aeroflot will take on board checked baggage with dimensions of no more than 158 cm, hand luggage 55x40x25 cm, 1 piece up to 10 kg.

Free checked baggage: 1 piece with dimensions no more than 158 cm and 23 kg for Aegean Airlines, Air Astana (20 kg), Air Berlin, Air France, Alitalia, American Airlines, Austrian Airlines, Finnair, Iberia, Lufthansa.

S7 Airlines, Utair, Czech Airlines have a larger number of centimeters limiting baggage – 203. Ural Airlines indicate specific acceptable dimensions - 50x50x100 cm, and British Airways - 90x75x43. At Qatar Airways, cargo dimensions have been increased to 300 centimeters.

Hand luggage standard 55x40x25 is stipulated when flying on S7 Airlines, Ural Airlines, Utair. The 55x40x23 option is indicated by Turkish Airlines, Lufthansa, Austrian Airlines. Aegean Airlines, Iberia, Finnair, Air Astana have maximum dimensions of 56×45×25, Qatar Airways indicates dimensions up to 50×37×25, Emirates up to 55×38×20 cm.

Every year, air travel experiences changes regarding the size and weight of baggage allowance. To know what bags and suitcases you can take with you, you need to familiarize yourself in advance with all the requirements for luggage of the largest Russian airlines. One such airline is Aeroflot. Let's try to find out what baggage allowances Aeroflot has adopted in 2020.

What caused the changes to baggage rules?

At the beginning of 2020, passengers were overwhelmed by a wave of changes related to the new rules for the carriage of luggage: the system for checking bags and suitcases became more serious, and the requirements for the size of hand luggage also changed. According to experts, such changes are associated with the receipt of a large number of complaints about the lack of space for personal belongings on board the aircraft.

Features of passenger baggage control

Every person preparing to fly for the first time should become familiar with the passenger baggage control system so that they know what to be prepared for. The following features of the baggage transportation system are distinguished:

1. All things a person takes with him on a trip are divided into hand luggage and luggage itself. Carry-on luggage includes small bags and briefcases that a citizen can take into the cabin. A special tag is attached to it, indicating that we have a certain type of luggage in front of us. This marking will be, first of all, important for airline and airport employees, and not for the passenger himself. Items that cannot be taken on board an airplane are called baggage. They are given in advance upon check-in on board the plane.
2. All things that a citizen wants to transport with him on an airplane are subject to a mandatory preliminary inspection procedure. All this is done for safety reasons. Things carried by a person can be checked not only at the check-in counter, but also before passport control. At some airports, another personal security screening area may be located right in front of the boarding gate. The number of security screening areas depends on the airport.
3. Possibility to carry allowed baggage free of charge. If a suitcase brought by a citizen weighs more than what is allowed by the airline, then you will have to pay extra for it. In other cases, the passenger can count on his belongings being transported free of charge. The cost of baggage transportation is automatically included in the price of the plane ticket.

Hand luggage

In 2020, the following requirements were established for the carriage of hand luggage on board an aircraft:

1. Dimensions can be no more than 55x40x25 cm. This means that if your bag does not meet these dimensions (exceeds them), then it will be transferred to the status of luggage. Previously, the last figure was 20 cm, but in 2018 (due to numerous requests from passengers) it was increased by 5 centimeters. This significantly distinguishes Aeroflot's requirements compared to other major airlines (S7 Airlines, Ural Airlines, UTair). Their requirements remained the same - 55x40x20 cm.
2. The weight of hand luggage cannot exceed 10-15 kilograms. The final weight depends on the class chosen by the person. If a passenger flies in business class, then the upper limit for the weight of hand luggage will be 15 kilograms. When choosing other classes (“Comfort” or “Economy”), the passenger will be able to carry only 10 kilograms with him.

Important! Airport and airline officials take carry-on baggage requirements seriously, so every item a passenger wants to carry as carry-on baggage will be checked. To check whether a passenger's bag meets the airline's requirements, airport officials use a special frame. If the baggage fits within this frame, it can be carried into the cabin.

What can you take on a plane?

There is a whole list of things that can be carried into the aircraft cabin. These include:

1. Bouquet of flowers.
2. Package from a duty-free store. Its dimensions should not exceed 115 cm (length, width and height are summed up).
3. A small briefcase, handbag or backpack, the total size of which does not exceed 80 cm and weight - 5 kilograms.
4. Outerwear. Its citizen can freely carry it into the aircraft cabin in order to feel comfortable during the flight.
5. The suit is in a special case. Many diplomats often travel on business and carry suits with them. To prevent them from getting jammed, special covers are used. The ability to carry a suit into the aircraft cabin in a special case allows a person not to worry about the safety and cleanliness of his clothes.
6. Food for children.
7. Solid foods (cookies, chocolate, fruit, etc.).
8. A folding stroller, the dimensions of which do not exceed 42x50x20 cm, and the weight is 7 kilograms.
9. Medicines necessary for a person in flight.
10. Musical instruments whose dimensions do not exceed 135 cm in the sum of three dimensions. The violin, saxophone, etc. satisfy these requirements. You can also transport a guitar whose dimensions exceed 135 cm, but the carriage of such hand luggage must be agreed upon with airline representatives in advance (36 hours before departure). If a traveler decides to transport a musical instrument, then he must remember that it will become the only place in his hand luggage. The remaining things will have to be taken in luggage.

Important! Previously, you could carry a camera, laptop or umbrella separately from your carry-on baggage, but now these items must be placed in your carry-on baggage. If a passenger takes an umbrella-cane with him, he will have to check in her luggage, since it will not fit in a backpack. Aeroflot changed the requirements for bringing these items onto an aircraft only in 2020.

Liquids on board

Requirements apply not only to things, but also to transported liquids. They must meet the following requirements:

1. Their capacity should not exceed 100 ml.
2. They must be packed in transparent, resealable bags so that airport officials can inspect the contents of the bag in case of suspicion.

Important! The rules for transporting liquids include not only drinks (juices, water), but also sun cream, shower gel, shampoo, and mascara.

Transporting animals on board the aircraft

Aeroflot provides its passengers with the opportunity to transport animals, but imposes certain requirements for their import:

1. Preliminary approval with the airline. If a passenger needs to transport a pet, he must notify airline representatives in advance. A passenger's request to transport an animal is reviewed within 1-2 days, after which the airline makes its decision.
2. Additional payment for transporting a pet. The final cost depends on the direction and duration of the flight. For international flights it is approximately 75 euros, and for flights within Russia – about 4 thousand rubles.

Important! Not all animals can be transported on board. Rodents, reptiles, fish and arthropods are strictly not allowed on board. Pugs and Pekingese cannot be transported either, because they are brachycephalic dog breeds.

Free baggage allowance: size and weight

Aeroflot has rules and regulations for carrying not only hand luggage, but also luggage that is checked into the luggage compartment of the aircraft. The amount and weight of baggage at Aeroflot depend on the selected flight class.

As a general rule, the size of such baggage in the sum of three dimensions should not exceed 158 cm.

Important! The key role when flying on Aeroflot flights is played by the number of luggage pieces.

Cost of additional space and excess baggage

If the dimensions, weight or number of pieces of luggage exceed the established baggage allowance at Aeroflot, then the passenger will have to pay extra for their transportation on board the aircraft. Aeroflot sets the following tariffs for the carriage of additional, excess baggage.

Conditions for transporting oversized baggage

There is not only standard, oversized baggage, which is checked in by the passenger upon check-in, but also so-called non-standard baggage. Oversized luggage includes luggage whose weight ranges from 32 kilograms to 50 kilograms, and whose size exceeds 203 cm in the sum of three dimensions.

Most often, airline representatives encounter the following types of oversized baggage:

1. Equipment for skiing or cycling, playing golf or hockey. 1 person can carry 1 set of equipment for each of the listed sports types free of charge.
2. Fishing equipment. Fishermen can bring 2 fishing rods and 1 set of fishing tackle free of charge.
3. Weapons and ammunition for them. You can transport 1 weapon for free. To transport it, you need to coordinate the transportation with the airport in advance (36 hours before departure) and obtain permission.
4. Baggage carried in the passenger seat. It includes items that require special transportation conditions. All luggage must be carefully packed. This will avoid the possibility of damage during transportation. The dimensions of such luggage at Aeroflot cannot exceed the dimensions of 135x50x30 cm, and its weight should not exceed 80 kilograms. To carry such baggage, you need to coordinate this with the airport service in advance, and also pay extra at the rate for one more passenger seat.
5. Baby stroller.
6. Wheelchair.
7. Pet. Can be placed both in the aircraft cabin and in the luggage compartment. Transportation is possible only with prior agreement with Aeroflot representatives.

Question answer

Question: What does 1PC/2PC/3PC mean on the ticket?

Answer: These are designations showing how many suitcases you can take with you. RS is an abbreviation of the English piece, which literally means “piece”. Thus, 1PC is 1 piece of luggage that a citizen can check into the luggage compartment for free.

Question: How much alcohol can I carry in my luggage?

Answer: You can carry no more than 5 liters of alcoholic beverages in sealed, undamaged packaging in your luggage.

Question: what to do if Aeroflot lost your luggage?

Answer: Like any other airline, Aeroflot can lose luggage. If this happens, the passenger must follow a number of steps to return the missing items:

1. Contact the search service personnel in the arrival area.
2. Write a corresponding statement.
3. Track wanted status. The search case is assigned a specific number by which you can follow the luggage search procedure. You can track your search in a special section on the Aeroflot website.

Aeroflot representatives must search for luggage within 21 days. Found luggage must be delivered by airline employees to the client’s home. If the luggage was not found, the passenger can submit a written claim to the airline and demand compensation for damage and payment of monetary compensation.

The plane is strictly regulated. Anything that does not comply with accepted transportation standards and safety requirements is thrown away during inspection. To avoid problems, you need to know all the transportation rules very well. There are not so many basic requirements that a passenger should be familiar with.

What is hand luggage?

These are those things that are not checked in as baggage, but are taken with you on board the plane. Maybe the passenger will take one large bag or two or three smaller ones. It doesn't even have to be bags. Carry-on luggage can be bags, backpacks, baskets, etc. The main requirement is that they do not exceed the established weight and dimensions standards. Attention! Clothing worn by a passenger, including a jacket or fur coat when flying in winter, does not count as hand luggage.

Options

Each airline sets the size of hand luggage on an airplane independently, so you should pay attention to this section on the ticket. For example, Lufthansa has defined the following standards: 55 x 40 x 23 cm, and for Wizz Air these parameters are much smaller: 42 x 32 x 25 cm. Most often, it is assumed that the dimensions of the bag in the sum of three dimensions do not exceed 115 cm.

The permissible weight of hand luggage on an airplane also varies. On average, a passenger has the right to take on board cargo weighing 8-13 kg. For example, according to Aeroflot airline rules, hand luggage on an airplane cannot exceed 10 kg.

Another important point: 2 or 3 bags, the total dimensions of which do not exceed the established dimensions and weight, will be considered one piece of hand luggage.

To make sure that everything is correct, it is advisable to weigh the load and measure its dimensions. Airports usually have special scales and forms so that passengers can independently check whether their bags meet the requirements.

The number of pieces of hand luggage may vary depending on the class. In budget salons, of course, there are minimal opportunities. Thus, for economy passengers, 1 piece of hand luggage is offered, for first and business class - 2.

The cheaper the ticket or airline, the more meticulously the employees inspect the passenger’s belongings. There are also carriers that separate hand luggage into large and small. For the first one there is a small additional payment.

What to do if the norm is exceeded?

If the weight is too heavy, you can transfer some of the things from the bag to the pockets of your jacket. As already mentioned, the weight and dimensions of clothing are not taken into account anywhere. Therefore, some small items can be safely moved closer to the body. Now they even produce special jackets for travelers with many large pockets. They can hold up to 10 kg of cargo.

If the size of hand luggage on an airplane is exceeded, then solving the problem will be much more difficult. It’s good if the bag can shrink due to special “zippers”. Then you can try to “shrink” its dimensions. Another option is to try to put things into bags.

What can you take on a plane?

So, large heavy bags are checked in as luggage on the plane, and carry-on luggage is taken with you.

You can put everything in your bag except prohibited items. However, some recommendations exist. Firstly, you should always remember that luggage sometimes gets lost. Of course, he is found later, but until the trial and the case, a lot of time passes. Even if this has not happened over many flights, there is no guarantee that it will not happen now. Therefore, it is safest to take all important documents (passport, insurance certificate, etc.) with you.

You also need to put in your hand luggage everything that should always be at hand, for example, medicines. This also includes basic necessities and personal hygiene products.

For safety reasons, it is also better to take various valuables, jewelry and digital equipment into the aircraft cabin. In this case, expensive things will not get lost or break.

Fragile goods also have a place in hand luggage. Handling luggage is far from careful, so various figurines and souvenirs can easily break if thrown carelessly during loading.

Thus, hand luggage on an airplane is a place for important documents, essentials and material assets.

What not to take with you

A passenger's common sense is quite capable of telling which items are undesirable in a bag. But still, attention should be paid to this issue. So, hand luggage on an airplane: what you cannot take on board:

Carrying liquids

This point deserves a separate discussion. The rules for transporting liquids have become significantly stricter since 2006. Increased precautions are due to the fact that terrorists often try to smuggle explosive substances on board an aircraft in this way. Carry-on baggage on an airplane may include liquids as long as all packing rules are followed. However, there are many nuances that need to be paid attention to.

What is liquid for airport employees:

1. Cosmetics: lipstick, perfume, creams, etc.
2. Toiletries: shaving foam, toothpaste, deodorant, oil, etc.
3. Food and drinks: caviar, cheese, canned food, homemade preparations, jam, soups, etc.

Everything that belongs to this category must be packed in a transparent plastic bag measuring 20 x 20 cm. It is imperative that it is closed. The total volume of all liquids (including packaging) should not exceed 1 liter. Each “liquid” separately - no more than 100 ml. A passenger can only have one such package. It is better to buy it in advance, because prices at airports are much higher than in regular stores. And it is also advisable not to pack the contents at the last moment, since there will be no opportunity to move the excess, everything will have to be thrown away.

An exception to the rule is medicines and baby food (if the passenger is with a small child) - they do not need to be packed. However, airport security officers have the right to open the jar and taste its contents.

Transportation of products

You are allowed to take food on board the plane. And you don't even need special packaging. However, if the flight is international, then you need to know that some countries prohibit the import of certain categories of products, most often meat and dairy. This rule applies throughout the European Union. Therefore, a stick of sausage would not be the best solution. It is better to use fruits, vegetables and sweets as a snack. It is not advisable to take with you products with a strong or pungent odor, or that are very crumbly.

You should also remember that yogurt, milk, cheese, etc. are considered liquids and therefore must be specially packaged.

Products from Duty Free

There are practically no restrictions on them, sale is free. However, it is necessary to take into account the peculiarities of the legislation of the country where you plan to enter. Therefore, you should not fill your bag with various small items, because at the entrance to the country you will also have to go through control, after which the excess may go into the trash. For example, Duty Free goods are subject to import regulations for alcohol and tobacco products. In Russia this is 2 blocks of cigarettes and 2 liters of products containing alcohol.

It will be more difficult for those flying with a transfer. There will be twice as many control procedures. This also means that what was purchased at Duty Free at the previous airport becomes the passenger’s personal belongings. Therefore, they will be subject to the general cabin baggage rules on the plane.

Also, all drinks purchased at Duty Free continue to be liquids, so they are packaged in a transparent plastic bag. However, it will not stack with the one that already exists.

It is necessary to keep the receipt, because only he can confirm that the purchases were made at Duty Free and not anywhere else. Control officers have the right to request it in order to verify the contents of the package with purchases.

Carry-on baggage addition

Some airlines have accommodated passengers halfway and somewhat relaxed the rules. For some time now, additions to existing hand luggage have been allowed. The following items are included in the category of items not taken into account:

• 1 umbrella or cane.
• 1 binoculars or oversized camera (a tripod must be checked in as luggage).
• 1 laptop (along with a special bag).
• 1 package with goods from Duty Free.
• A handbag, or a folder for papers, or a briefcase. You can take just one thing. The size should not exceed 30 x 40 x 10 cm.
• A small amount of newspapers to read during the flight. This could be 2-3 newspapers, magazines or a book.

This is a selection of the most common items; a full list of permitted additions must be verified directly with the carrier. It should also be remembered that a number of companies have abandoned this innovation, so for them absolutely all things that a passenger takes with them will be considered hand luggage.

Carry-on luggage on an airplane. Where to put?

Light bags and clothing items are best placed on the rack above the passenger seat. Heavy hand luggage on an airplane is placed on the floor, under the seat in front of you. It is prohibited to leave your belongings in the aisle or at the exit. Also, bags should not be left in the tail section or in the toilet. All belongings of the person making the flight must be next to him. Press and snacks can be placed on the passenger table.

It should be remembered that all electronic equipment (phone, tablet, laptop, etc.) must be turned off. Therefore, it is better to remove all temptations as far as possible. Devices, especially those with Internet enabled or an active SIM card, emit and receive digital signals that can interfere with pilot communication lines and interfere with the normal operation of equipment in the control cabin.