Web registration terms and conditions. Check-in for a Nord Wind airline flight - rules, instructions Complete online check-in for a Nord Wind plane

Check-in for the North Wind flight can be done in three ways:

  • At the registration desk.
  • At a self-service kiosk.
  • On the official site.

In the first and second cases, registering for an airline flight requires arriving at the airport in advance and wasting time. In the third option, everything is simpler - just go to the official website, enter the necessary data and register online. Let's look at the features and advantages of this process below.

What are the conditions for online registration?

North Wind Airlines has its own online check-in conditions:

  • The passenger has almost twenty hours of time left. The procedure begins 23.30 minutes and ends 4 hours before departure. This time is enough to go to the airline’s official website and complete online check-in, taking into account the carrier’s rules.
  • The online check-in service applies only to flights to cities in the Russian Federation and the CIS.
  • An e-ticket is required.
  • Transportation is carried out without animals.
  • There is no need to obtain additional services. Thus, online check-in for a North Wind flight is not possible when accompanied by a child without parents or disabled people.

In addition, in the case of a large group flight of 10 or more people, all procedures must be completed directly at the airport.

Popular destinations of North Wind Airlines

Place Direction Find a ticket

Moscow → Adler

Moscow → Istanbul

Moscow → Simferopol

Moscow → Phuket

Moscow → Bangkok

Moscow → Yerevan

Moscow → Denpasar Bali

Moscow → Dubai

Moscow → London

Moscow → Kaliningrad

Benefits of checking in for a flight online

With the advent of the possibility of online check-in using an electronic ticket, many clients of North Wind Airlines prefer this option. There are a number of advantages worth highlighting here.:

  • Save time. Now there is no need to rush to the airport and arrive 2-3 hours in advance to stand in a long line and go through the registration procedure. After checking in for a flight on the airline's official website, you can easily print out your boarding pass at home and immediately go to boarding upon arrival.
  • Comfort. Now there is no need to huddle around the registration desk - the entire procedure is carried out in a cozy environment - at home on the sofa, in the office or even in a cafe. The main conditions are the presence of any device with Internet access, be it a smartphone, tablet or personal computer.
  • Chance to choose the best place. During normal check-in for a North Wind airline flight, you have to be content with the seat position that is left. When completing the procedure online, you have a higher chance of booking your ideal seat and traveling comfortably. In addition, you can change your location in the cabin.
  • Self-printing of the coupon. After completing online check-in for a flight from Sheremetyevo or another airport, you must print out your boarding pass at home. If you cannot do this, you should contact the employee at the registration desk.

The presence of the function in question on the official website opens up wide opportunities for clients of North Wind Airlines, allowing them to quickly and without delay go through standard procedures.

How to check-in for the North Wind flight via the Internet: instructions

The first step is to go to the official website of the North Wind, open the main menu in the upper left part of the screen and select check-in for the flight in the services section. After this, information appears that you need to study, agree and move on to the next stage. The mentioned section discusses the conditions, advantages, and also provides brief step-by-step instructions for the user.

To check in for a flight online, do the following::

  • Complete user identification. At this stage, it is necessary to transfer the information in the form in which it is reflected in the electronic ticket into special fields. Here you need to indicate your last name (without middle name or first name), flight number (three or four digits), departure date of the plane (use the built-in calendar), and travel document number. The numbers of the electronic ticket are entered without spaces. Now click “Search” and move on to the next step.
  • Check-in for the North Wind flight online- next step. This procedure is available if all the conditions mentioned above are met. Next, select a passenger from the list, determine your location on board and register.
  • Boarding pass. The completion of the online check-in procedure is the issuance of a boarding pass. If all steps are completed correctly, the document print button is activated. If this is not possible, do it later - at the airport.

What you need to know before checking in for the North Wind flight online: basic rules

When completing the procedure online, it is recommended to take into account several rules:

  • If you are unable to check in for your flight online, you can use other options - do it at the North Wind Airlines counter or at a self-service kiosk (if provided).
  • Baggage can only be checked in at the airport. To avoid delays, it is recommended to clarify the carrier’s conditions and rules in advance. If the luggage carried is outside the permissible dimensions or weight, you will have to pay extra.
  • Even with online check-in, it is advisable to arrive at the airport in advance to complete all procedures. It is worth remembering the need to go through customs and/or security control.
  • If you need to replace tickets, you should contact the information center or call the hotline.
  • The airline has the right to change the seat at the command of the crew commander.

Please note that when checking in for a North Wind airline flight through the official website, you will not be able to book the 1st row and seats at the emergency exits - this can only be done at the airport.

Good day to all!

Today I want to tell you about my experience of flying with the airline. NordWind. We flew with this airline because we were buying a tour to the Dominican Republic and had no choice about who to fly with. And since booking tickets and a hotel on your own is more expensive than a package tour, we decided on it, although we haven’t been flying through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to get through electronic check-in for flight and was surprised to discover that all places (absolutely all) are paid. Prices range from 2000 to 7500 per seat, depending on its convenience. This was my first time encountering this, but I decided that paying for seats that you should be seated in for free was absurd. As a result, when we flew there, my husband and I were seated in those “trump seats” near the emergency exit, where we could stretch our legs. Then many came up and asked how much we paid extra for them, it turns out we had to pay an extra 7500 rubles for them, so we are pretty lucky, I thought then, but it was too early to draw conclusions. People began to walk around the cabin of the plane to be seated together, since they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us by bus to the hotel, we were immediately offered to book seats on the return plane, of course not for free, arguing that we could then sit at different ends of the plane and it would be better to immediately choose seats next to each other. In general, NordWind is a whole chain of surcharges for any reason. By the way, we actually flew back separately, though one after the other. And there was also a problem with the seating of passengers; they were looking for a seat among those available, since several people were seated in the same seats.

For almost 12 hours of flight, they feed you only once; if you want to eat again, then pay money. Of course, I understand everything, but it seems to me that they should feed you at least 2 times, as other airlines do. Some airlines serve 2 meals in 8 hours. And in addition, the amount of food was not calculated at all and there was no reserve, for example, on the way back, I ran out of chicken and they began to distribute the remaining fish to everyone, and the stewards managed to get through less than half of the plane. The food is pretty good, you can eat it. For example, I show the diet: fish and rice, 2 buns (I really don’t understand why there are two of them), butter, potato salad, pirozhenko.

There is no alcohol on board, not even wine or beer, that is, everything is strict, only juices and water. Moreover, the juices also run out towards the end of the flight and they are no longer poured into two glasses so that there is enough for everyone.

There were televisions in the cabin, but when we flew there there were no headphones and probably we just had to buy them. But there is no point in buying, since all the films are in English, Chinese and French and this is on a Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.

Baggage.

This airline allows 20 kg. per person for one suitcase. This is the first time I’ve encountered this, that is, one suitcase cannot weigh more than 20 kg, even if there are 10 of you with one suitcase. That is, in total you can carry 200 kg, but only 20 kg in your suitcase. There are quite large fines for overweight., so at the airport a show begins to see who is carrying how much and how much needs to be transferred. Everyone weighs their suitcases on scales before checking in, it’s good that there are free places where you can weigh them. But you get additional stress, and crazies and cries of people are heard from all sides.

The plane itself is quite fresh, the seats are tolerable, you can even sleep a little, although there is little space between the seats and the seats themselves are not very comfortable.

And of course, don’t expect any additional bells and whistles in the form of cosmetic bags with toothbrushes, sleep masks and slippers, chair pillows, etc. The blankets run out instantly and those who are late are left without a blanket. But in general, the impression from the airline was not very pleasant; after all, taking money for absolutely everything that is possible and impossible, I think is overkill. It’s good that air on the plane is free for now, but I won’t be surprised that they’ll fix that soon too. Therefore, if you have the opportunity to choose another airline, I advise you to do just that. Still, you don’t want to fly for a long time without food, at different ends of the plane, and even pay extra for luggage when leaving. And it is advisable to start your vacation on a positive note.

Thank you all for your attention, Lena was with you.

Nordwind Airlines is a Russian air carrier that began operations in 2008. In Russian, its name sounds like “Nordwind Airlines”, the owner is the limited liability company “Northern Wind”.

general information

The airline is a “daughter” of the well-known Pegasus and is based in the capital’s Sheremetyevo.

Over ten years of Nord Wind's operation, started with three air gardens and 6 routes, significantly increased its fleet, equipping it with modern airbuses and Boeings, including those designed for ultra-long flights (more than 10 thousand km), and also expanded the geography of flight destinations.

Focusing its activities on the comfort and safety of passengers, continuous improvement and development, the company, originally founded to carry out charter flights to popular foreign resorts, since 2016 began to gradually add regular flights to its flight schedule - both domestic and international.

Company board

Today, North Wind is one of the top 10 largest air carriers in terms of passenger turnover, flying to 85 destinations: Israel, Vietnam, Turkey, Morocco, Phuket, Greece, Spain, Italy, Egypt and many others, and is working to constantly increase this number .

Nord Wind organizes regular flights from such administrative centers as Moscow, St. Petersburg, Belgorod, Anapa, Yakutsk, Krasnoyarsk, Yekaterinburg, Voronezh, Novosibirsk, Omsk, Volgograd, Sochi, Ufa, Simferopol, Chelyabinsk and more than 20 cities, performing at least a hundred flights daily.

Check-in rules

The principles of operation of air transport differ significantly from the procedure for traveling on buses, trains or even ferries - simply purchasing a ticket and having it with you during boarding is not enough, you need to arrive at the departure point in advance and go through the mandatory check-in procedure for the flight, without which passengers simply will not be allowed on board. board the aircraft, and by “in advance” we mean at least two to three hours. At the same time, you still have to stand in line, often quite long.

Note! Typically, most passengers check in at the airport, where special counters and kiosks are provided for this purpose for an independent procedure, but in both cases you will most likely have to spend at least 40 minutes - an hour, not to mention the fact that a whole hour standing, especially with suitcases, bags and small children - a very dubious pleasure.

After checking in, the passenger receives a boarding pass with the number of the seat allocated to him in the aircraft cabin. Of course, you can ask the check-in employee for a specific place - near a window or aisle, depending on the individual preferences of the traveler, but it is not at all a fact that they will meet him halfway, and often the desired places may simply no longer be available. This is especially offensive if the passenger gets seasick and feels uncomfortable while flying in the rear of the plane, or if a family (a large group) is flying and everyone wants to sit together, and not at different ends of the cabin.

There are often cases when late passengers have conflict situations - for example, a mother and child want to sit next to each other, and they would certainly accommodate her, but there are only two/three/four empty seats left, and all of them are several rows apart from each other.

Airport check-in counters

To avoid such unpleasant moments and not be nervous on the way to the airport, there is a great way to save your time and maintain peace of mind - electronic check-in.

It has undeniable advantages over the usual one, allowing you to avoid all the problems described above:

  • You can register from your home or office any time after registration opens, while lying on the couch, sitting with a cup of your favorite coffee, or during a break between meetings.
  • You can choose the best free seats in the aircraft cabin or purchase paid ones - for example, with increased legroom . This is an excellent opportunity, since bad seats can significantly spoil the impression of a flight, especially an overnight or long one: queues will form near the rows close to the toilet, there may be shaking at the end of the cabin and all the sounds and smells of the kitchen will be heard.
  • There is no need to arrive at the airport several hours in advance - an hour and a half is enough, since the passenger is already on the general boarding list, or even less if there is no need to check in luggage. In this case, it is enough to arrive in such a way as to go through passport control and proceed to the boarding gate. This possibility is especially relevant when there is a possibility of being late for the plane - during connecting flights, train delays (in the case of non-resident passengers) and many other cases. Many passengers flying from Moscow and not living in the capital are often forced to wait much longer than necessary: ​​when choosing a train/bus, they will prefer not the one that arrives three to four hours before departure, but the one that provides a reserve of 7 hours -8, or even more hours, since an intermediate ideal option can be found quite rarely. On line registration can successfully solve this problem.

Of course, this procedure also has some disadvantages:

  • When not all luxury seats have been purchased, passengers with children or those checking in among the latter can be accommodated in them without additional payment - the paying seat neighbors will, of course, be offended. But if there is no fear of taking the risk of flying in a bad place or not flying at all (no one has canceled the possibility of overbooking), then you can successfully use this chance.
  • If you have luggage, you will still have to check it in (often at common counters), since luggage tags are of a strictly established type and you cannot print them yourself at home.

Some large air terminals are equipped with special baggage collection points (Drop Off Luggage), where you can check in your own suitcases and leave them for loading on board, having pasted all the necessary tags printed on them automatically. In these same machines you can make an additional payment for excess. The queue there will be much shorter than at regular counters.

Note! This option is available only after completing electronic check-in for the flight!

Self-service baggage drop-off counter.

There are also airports where there are practically no usual check-in counters, but at the same time there are many points where check-in of passengers and baggage is carried out automatically.

Attention! In any case, baggage must be checked in no later than check-in for the desired flight is completed.

But no matter how much the listed disadvantages overshadow the advantages, there are still many more of the latter.

The most common reason for not using online registration is that many people simply don’t know about it.

Meanwhile, airlines always encourage such a convenient option as it significantly reduces their costs. Passengers also benefit in this situation - the procedure allows you to save up to several hours of precious time.

Attention! Electronic check-in is available for all charter and scheduled flights departing from airports in Russia and the CIS countries.

After passing it, the airline recommends arriving at the airport at least an hour and a half in advance if you need to check in your luggage and check in hand luggage, and at least an hour in advance if you are traveling lightly, since boarding ends 20 minutes before the scheduled departure time .

How to check in for a flight online. Reservations

To check in for a plane online, you just need to know the parameters of your reservation (assigned when purchasing a ticket) and have access to the Internet.

Electronic check-in for a flight on the official website of North Wind Airlines begins a day before departure and ends 3 hours before it; it is very simple and rarely takes more than five minutes.

You can check in at the airport no earlier than 6 hours before the departure of an international flight and 3 hours before a charter flight. The procedure is completed in 50 minutes. before departure.

Note! Passengers who do not check in within the designated period are considered late and are not allowed on the flight!

Check-in for a Nord Wind flight online check-in begins by logging on to the company’s website and searching for all the necessary data in the itinerary receipt of the electronic ticket.

Electronic ticket itinerary receipt

To search for your reservation, you must enter the passenger's last name as it appears on the ticket, ticket and flight number, date and airport of departure. If a company is flying, add fellow travelers using the “Add Passenger” button.

Passenger data entry

After entering your personal data, you can proceed to selecting seats on the plane: in the tab there will be a layout of the cabin of the airliner that is planned for the flight. On the map of places you need to mark with a mouse click any of the places you like from those available for selection. Seats that are already reserved or blocked by the carrier (first rows and near emergency exits) are highlighted in gray; free ones are highlighted in other colors.

Selection of seats

There is a fee for selecting locations from this translator. Economy class prices are as follows:

  • on flights within the European part of the country, west and east of the Urals - 300 rubles* for regular seats, 500 rubles* for preferred seats (second, third and fourth rows of the cabin), 1000 rubles* for comfortable seats (with increased legroom - 1st row of the cabin and seats near emergency exits);
  • on other, longer domestic flights, choosing your favorite seat will cost from 500 rubles* to 1500 rubles*
  • on international flights - from 10 euros* to 75 euros.*

In comfort class prices will be as follows:

  • within the European part of the country, to the west and east of the Urals - 1300 rubles* for preferred seats, 2000 rubles* for comfortable ones;
  • on other, longer domestic flights, choosing your favorite seat will cost from 1,800 rubles* to 2,500 rubles*
  • international - from 25 euros* to 100 euros.*

Business class with similar flight parameters will cost:

  • within the European part of the country, to the west and east of the Urals - 1500 rubles* for preferred seats, 2500 rubles* for comfortable ones;
  • on other, longer domestic flights, choosing your favorite seat will cost from 2,000 rubles* to 3,000 rubles*
  • international - from 30 euros* to 120 euros.*

At the same stage, you can order additional paid services and enter your privilege club card number.

Note! The airline does not guarantee that the passenger will be given the seat that was chosen during check-in for a number of reasons: for example, the flight may be made by another board, or at the request of the security service, but this does not happen often.

After clicking the “complete” button, you need to print your boarding pass or save it on your computer/mobile device so you can print it later.

Registration stages

Receiving your boarding pass is the final stage of check-in. The easiest way is to print it on your home or office printer immediately after completing the registration procedure.

If you don’t have a printer at hand, you can get a coupon at the registration counters. Many airports also have the option to print it at self-check-in kiosks or terminal service centers.

Note! If you check in using a mobile device, you can print out your boarding pass using special devices by attaching a phone display with a QR code of the ticket to their reader.

The ticket contains information about the boarding gate number, the start time of boarding the aircraft and the passenger’s seat in the cabin.

If there is no need to check in your luggage, you can take it straight to boarding, having gone through passport control and the inspection procedure.

Boarding pass.

It may look slightly different depending on whether it was printed on a regular A4 printer, a check-in kiosk or handed out at a counter.

Additional Information! Today, seats in the aircraft cabin can be selected when ordering a ticket, after booking in the “my ticket” section of your personal account and when checking in online or at the airport.

Mobile registration

This means registration using a mobile device. The difference between this type of check-in is that after completion, the boarding pass is displayed on the display of the mobile device. You can save it in photo format or send it to yourself by e-mail. When boarding, just show the airline staff the pass on your phone screen.

The general algorithm of actions is the same as when registering using a PC.

Nordwind Airlines mobile application at the moment not yet.

Restrictions when registering online

For all its convenience and simplicity, online registration still has a number of limitations.

According to the general rules of the “North Wind”, it can be used if:

  • the flight is carried out by Nordwind’s own flights;
  • there is no more than a day left before departure and at least four hours for international flights departing to the Russian Federation (except Yerevan and Antalya) and one hour for those departing from Russia;
  • There are no plans to transport weapons, pets or luggage in a separate place in the cabin.

Attention! It should be borne in mind that electronic check-in is prohibited at a number of departure airports (Tehran, Aktau and some others), and also that the company allocates a certain number of seats for it.

For a number of Promo tariffs (economy, comfort and business) and charters, the option is available only in case of simultaneous purchase of the seat selection service.

Thus, the opportunity to independently check in for a flight is one of those pleasant bonuses that the airline offers its passengers and which, without a doubt, should be used to make your flight and its anticipation as comfortable as possible.

*All prices are current as of July 2018.

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

  • when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
    Economic- 1 place up to 15 kg
    Business- 1 place up to 30 kg
  • when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
    Economic- 1 place up to 20 kg
    Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage


Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”


Information on baggage transportation on the company's official website.

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.

The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Information on children's flights is on the company's official website.

Aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Characteristics

Airbus A330-200

Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics


Business class passenger service standard:

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