Boarding pass and check-in: new rules. How to print a boarding pass at Sheremetyevo airport There is no way to print an Aeroflot boarding pass

After checking in for the flight, the passenger is given a boarding pass. It can also be obtained using an electronic ticket and after registering online. This important document must be retained until the end of your air travel. It will also be useful to business travelers as a strict reporting document provided to the accounting department.

Today we will talk about why you need a boarding pass for an airplane, how to get it at the airport and when checking in via the Internet, and we will also determine how a boarding pass differs from an air ticket.

Why do you need a boarding pass for an airplane?

A boarding pass is a mandatory document issued to a passenger after check-in for a flight. It is provided to customs control and security officers, who make a special mark on this document, and are then checked by airline representatives upon boarding.

The boarding pass must be retained throughout the flight, right up to the exit from the airport at the place of arrival. In any unforeseen situation, this document will play a key role in the evidence base.

What is the difference between a boarding pass and a ticket?

An air ticket is an official document confirming the agreement concluded between the carrier company and the passenger to provide the right to air transportation services. This document is subject to mandatory registration upon boarding the flight.

The air ticket contains the passenger's personal data, information about the flight: number, direction, point of departure and arrival, date of departure and landing, class of services booked, carrier company markings and cost.

After registering a ticket at the airport, the passenger is issued a boarding pass confirming the right to board the plane. This document also contains the passenger's personal information, the name of the airline, flight number, date and time of departure and arrival, route, boarding gate number, as well as a two-digit carrier code.

The boarding pass has a tear-off spine on the right side with duplicated information from the main document. When boarding a flight, an airline employee tears off the stub and hands it to the passenger. The main part of the coupon remains as a reporting document with the airline representative.

The coupon is presented to authorized persons during a number of pre-flight procedures (passport, customs control), as well as when checking in personal luggage. The specialist will mark the traveler's suitcase with an adhesive tag and glue a similar tag with a number to the tear-off part of the boarding pass. Using this document, the traveler will be able to receive personal belongings after landing at the place of arrival.

What does a boarding pass look like?

A boarding pass is a small document with a tear-off spine on the right side. The front part contains information about the passenger, flight and route. The logo of the carrier company is published at the top. The color of the boarding pass may vary depending on the design chosen by the airline.

What does a boarding pass for an S7 plane look like:

How to get and print a plane boarding pass

Most Russian air carriers offer passengers to check in for the plane at the airport before boarding the flight, on the company’s website via the Internet, as well as at self-service terminals installed at the airport terminal. Each air traveler can independently choose the most convenient way to check in for the plane, after which a boarding pass is issued.

In an Aeroport

You can get your boarding pass at the airport near a special counter after checking in for your flight.

Check-in opens 2-3 hours before departure and ends 40-60 minutes before the plane departs.

We also suggest that you familiarize yourself with how to get a boarding pass at Moscow airports Sheremetyevo, Vnukovo, Domodedovo.

When registering online

If a passenger passes through, he must independently print out his boarding pass for the plane, without which he will not be able to board the flight.

How to get an electronic boarding pass online:

  • The first thing you need to do is register online for your flight on the carrier’s official portal. To do this, you will need Internet access, an air ticket and a passport.
  • The company's website has a special section for online registration. By clicking on the button, a window with a form to fill out will appear on the screen. The passenger needs to enter information as requested. The data is entered in Latin letters (as indicated on the ticket). Next, you can select a seat in the cabin, marking the selected option with one click. We save all changes and proceed to completing check-in for the flight.
  • After this option, an electronic boarding pass will be sent to the e-mail specified in the form for printing, which can be done if you have a printer on a regular A4 sheet.
  • If a printer is not available, the passenger can print out their boarding pass at the airport using a special self-service terminal. To receive it you need to enter the code specified in the document.

The boarding pass for electronic check-in has a different format, slightly different from the document received when checking in for a flight at the airport, but it also has legal force and is officially used when boarding the plane, when collecting baggage and for reporting to the accounting department for business travelers.

Electronic boarding pass photo:

From a mobile phone

You can check in for a plane and quickly receive a boarding pass, eliminating the need for a long wait in line at the check-in counter at the airport, if you have a mobile phone or tablet with Internet access.

To receive a boarding pass, you need to download a special application, check in online and receive a barcode upon completion of the registration procedure, which will be used to print your boarding pass at the airport at the self-service terminal. This device quickly recognizes barcode information and instantly prints an electronic boarding pass.

Airplane boarding pass for accounting

Passengers traveling by air for work purposes must provide the accounting department with a boarding pass upon return. This document is the main confirmation of the costs of a business trip, which is approved by the Tax Code of the Russian Federation.

Upon presentation of the boarding pass, a business traveler who has made a business trip at his own expense acquires the legal right to receive full reimbursement of expenses, including the cost of the flight, service fees, as well as the costs of additional air carrier services.

It is important to keep a strict reporting document during the travel period. If, under certain circumstances, a passenger has lost his boarding pass, he can obtain a certificate from the office of the carrier company confirming the flight on the airliner with an exact indication of the route, departure date and other important data. This certificate will also be accepted by the accounting department as an official document confirming the employee’s travel expenses.

When checking in online, be sure to print your electronic boarding pass or use the self-service terminal at the airport.

So, you have already checked in, and you have the long-awaited boarding pass in your hands. It must be saved throughout the flight, and not just before boarding the plane. However, there are always absent-minded passengers who lose it or forget it somewhere. What to do in this case?

How to get a boarding pass for an airplane using an electronic ticket and is it possible to restore the boarding pass for an airplane for reporting purposes? After all, an airplane boarding pass for accounting purposes is a necessary document that is provided when departing on a business trip.

In fact, this is a document confirming your right to board the plane. It must be presented at passport and customs control, as well as immediately before boarding.

Its design and colors may vary depending on the airline, but the information provided is the same:

  • last name and first name of the passenger in Latin letters;
  • city ​​of arrival and departure;
  • your flight number and company code;
  • boarding time (don't forget that boarding ends 15 or 30 minutes before departure);
  • boarding gate number (it may change, so you should keep an eye on the board for your flight);
  • number and row of seats in the cabin ( the letter is the place in the row, and the number is the number of the row itself).

The second part of the coupon.

The coupon consists of two parts, the first of which is torn off by airport staff upon landing, and the second remains for you. Sometimes this is not done, since an electronic system for boarding the aircraft is used. It's like being on the subway or train. You need to swipe the barcoded area over the illuminated surface of the turnstile to pass.

The second part specifically duplicates information. It is needed so that you can find your seat on the plane or to fill out your migration card. Also, if your luggage is lost, you will be asked for it.

What a plane boarding pass looks like, you can see a sample of it in the photo below.

Boarding pass.

Methods for obtaining a boarding pass

Usually it is issued immediately when you. Or you can print it yourself using this airline service.

Why is this necessary? So that you no longer have to stand in line. To do this, you need to go to the website or application on your smartphone and, following a simple algorithm, print it.

On the Aeroflot website, select the “Help Information” menu to print your boarding pass.

At the airport, all you have to do is check in your luggage, if you have any.

How can I print my boarding pass at the airport without going to the check-in counter? In some of them this can be done on special printers located in front of the entrance to the departure area. For example, in they are.

How to restore it if lost?

Let's say you've already registered, but then you simply lost your ticket. There is no need to immediately panic and despair. All information about you as a passenger is stored in the company's database. So just Contact the front desk and ask for a duplicate. This will require Your passport.

If you have already entered the departure area and there are only a few minutes left before the flight departs, then do not waste time, but go straight to the boarding gate. There, try to explain your situation, and they will help you find a way out.

Some people who are going on a business trip need a coupon specifically for reporting to the accounting department. How to recover a boarding pass for a plane ticket report?

It's quite simple - you need to contact the office or service center of the airline you flew with. You will need to write an application requesting a duplicate.

Or they will give you away a certificate confirming that you made this flight. It is a replacement for a coupon. In addition, you will need to provide a passport.

Most airlines charge a fee for this service. For example, at S7 Airlines such a certificate costs 800 rubles.

| Registration Victory | Ryanair registration | Question answer

A special document - a boarding pass and check-in for a flight at Russian airports are again undergoing changes: from February 24, new rules began to be applied, according to which passengers can use not a paper, but an electronic boarding pass if they fly from a Russian airport.

What an electronic boarding pass is and how to use it was explained by the order of the Russian Ministry of Transport (reg. No. 53767 dated February 13, 2019), which was published the other day.

Duty provide passengers with information about using an electronic boarding pass assigned to the airline, information must be available at the airport of departure and/or on the airline’s website.

Checking in for a flight: how to issue an electronic boarding pass

The registration and collection procedure begins as soon as the passenger starts booking a ticket.

According to the new rules air carrier along with the passenger's ticket booking draws up to him electronic boarding pass in the form of a regular (familiar to everyone who has ever shopped at a supermarket) barcode and sends to any electronic medium(mobile phone, tablet), which the passenger will indicate when booking a ticket.

According to clause 1.3 of the Order of the Ministry of Transport:

When registering a passenger electronically, the passenger, at his choice, is given the right by the carrier to:

  • print your boarding pass yourself
  • obtain a paper boarding pass at the airport or at check-in points located outside the airport
  • use an electronic boarding pass

During pre-flight inspection, the aviation security service checks boarding passes. This check:

"can be carried out by scanning them from the screen of an electronic medium presented by the passenger."

It's obvious that now passenger can use on boarding not only: electronic boarding pass, but also regular paper boarding pass, And printed electronic boarding pass in the form of a barcode- This passenger's right of choice.

The so-called “mobile boarding pass” or electronic boarding pass can only be used if the airport has the technical ability to process this type of document, and the airline that sells tickets for a particular flight supports electronic boarding pass technology.

What is the technical capability of processing an electronic boarding pass? This is the presence of two functions:

  1. The airport has an information system that includes an electronic inspection database.
  2. There is a device that scans the barcode contained in the boarding pass.

As you know, the procedure for using boarding passes is prescribed in the rules for pre-flight inspection. Before the adoption of new rules allowing the use of an electronic sample coupon during pre-flight inspection, the passenger was stamped on a paper boarding pass. Now, if the passenger does not have a paper version of this document, but only has electronic boarding pass on any electronic media(on a smartphone, tablet), the aviation security service (SAS) must make a mark in the electronic database, which actually replaces the stamp on a paper document.

If for some reason a passenger leaves the sterile (clean) area of ​​the airport after checking in and undergoing pre-flight inspection, the check in the electronic database must be removed by SAB employees.

Electronic boarding pass: benefits

1. Simplification of the check-in procedure for a flight - now you don’t have to worry about the presence or absence of a paper boarding pass (some low-cost airlines require a decent surcharge for printing it, for example, Pobeda airline - 25 euros, Ryanair - 45 euros). Speaking of Pobeda: from February 18 of this year, the airline introduced new rules for the carriage of baggage and hand luggage. Low-cost airline Ryanaair also did not keep us waiting long: it increased tariffs for the transportation of hand luggage and baggage.

2. Simplification of pre-flight formalities - the registration procedure itself and boarding the plane are completed quickly.

3. Saving money for the passenger - there is no need to pay extra if the paper version of the boarding pass is lost.

4. Saving the passenger's nerves - there is no need to frantically search for where to print out the boarding pass if it suddenly gets lost somewhere or the passenger simply forgot to take it with him to the airport.

Flaws

1. The need to constantly monitor the battery charge of a mobile phone - the device must have enough energy until the very moment the plane takes off (the ability to check the draft card remains until this time). If your phone is not entirely reliable (freezes or reboots spontaneously), it is better to be on the safe side by printing your boarding pass in advance.

2. For passengers flying on a business trip, a paper boarding pass is still needed - at the end of the business trip they must report on the funds spent and submit supporting documents (including the boarding pass).

Where to print your boarding pass if you really need it

Paper boarding passes can be printed both by yourself (at home, in a hotel, office, etc.) and at self-check-in kiosks, and at some airports in the Russian Federation - in special machines that print paper boarding passes. If you have not used one of the listed services, you can get a paper boarding pass at the check-in counter (but be careful - in some cases this service is paid and also expensive).

As the order of the Ministry of Transport promises, the option to independently print a paper boarding pass or receive it at the airport will be retained.

Which airports are ready to check in passengers with an electronic boarding pass?

The innovation, which will come into force on February 24 of this year, will probably not immediately begin to be applied at Russian airports for one simple reason: many airports are simply not ready for such a procedure - they do not have the necessary equipment, the staff is not trained, the procedure for interaction with the border service is not established, when it comes to the use of electronic boarding passes on international flights.

As of today, the border service, as a rule, also uses a paper boarding pass during inspection, recording the end of the inspection procedure with a stamp on this passenger document.

1. Sheremetyevo

This airport announced on March 27 that it will be ready to use electronic boarding passes starting on April 4 - all terminals have already been equipped, but passengers will be able to use regular paper types of this document. As you know, Aeroflot airline flies from Sheremetyevo.

More information about the electronic boarding pass at Sheremetyevo...

2. Domodedovo

According to representatives of Domodedovo Airport, this Moscow air hub is already ready to accept passengers with a new electronic boarding pass. All boarding gates have automated turnstiles (eGates), and the sterile area of ​​the airport is open to those with an electronic boarding pass. However, you will still have to present a paper boarding pass when boarding the plane. At the same time, you do not need to print out the paper version yourself - it will be given to the passenger if he presents the QR code (boarding pass barcode) provided by the airline when booking the ticket.

Many flights start from Domodedovo, including Ural Airlines, which recently introduced new tariffs on new routes to Europe: Prague, Rome, Bordeaux, Montpellier, Nice (Côte d'Azur of France).

3. Vnukovo

Employees of the Vnukovo airport reported that with the entry into force of Order No. 53767 of the Ministry of Transport dated January 14, 2019, the relevant airport services have already begun work on introducing such a pass system, but it is not yet working, so passengers need to have a regular paper pass with them. landing.

Instructions

In general, a boarding pass, or boarding pass, looks like a rectangle of thick paper, its size is approximately 20 x 8 cm. The form is divided into two parts, the left one is slightly larger than the right. During boarding, airport employees tear off the left side of the boarding pass and leave the right side for the passenger.

The boarding pass contains all the information necessary for the flight: the name of the airline, departure and arrival airports, flight direction, departure time, passenger name, seat number and class of service. Also on the boarding pass there is a strip of bar code, which is read by a special device - a scanner to verify the authenticity of the form.

There are also electronic boarding passes. When an airline seeks to save on passenger costs in order to make plane tickets as cheap as possible, it sometimes refuses to issue standard boarding passes. This is often found with low-cost airlines. European low-cost airlines ask passengers to print out their own boarding passes, which they receive when purchasing tickets online, while Asian airlines may even issue something resembling a supermarket receipt instead of a boarding pass. Whatever the boarding pass, it must still contain all the information about the passenger.

There is another type of boarding pass - electronic. You need to print it yourself at the airport. The company sends a message to the passenger's email containing the coupon code. You need to either touch your phone with the code to the device’s scanner, or print it out at the front desk in advance.

If you are not entirely clear about the boarding pass (these forms are indeed sometimes quite exotic), follow the instructions from the airline and do not hesitate to further clarify all the exciting points with the airport staff.

The normal procedure for obtaining a boarding pass is as follows. You stand in line at the check-in counter for your flight (if you're lucky, there won't even be a line), then the airline employee checks the information from your passport with his program, and then gives you a boarding pass in your hand.

You can check in at self check-in counters, which are available at many major airports. This is only possible if your passport is biometric. The biometric standard of a Russian passport is somewhat different from the generally accepted one, so sometimes the document cannot be read. There is no need to worry, just get a coupon as usual at the reception counter.

The large Russian airline Aeroflot carries out passenger transportation on domestic and international routes. Extensive experience and a solid reputation attract many passengers traveling to different countries of the world on business and tourist routes.

Those who often fly on Aeroflot planes have long been aware of all the principles of pre-flight procedures and the possibility of checking in for a flight. We have prepared educational information for novice travelers. In our article we will tell you how to check in for an Aeroflot flight at the airport and on the Internet, how to print out your boarding pass and what to do if your pass is lost.

Aeroflot ticket registration at the airport

For many decades, the only way to check in for a flight was to issue a boarding pass directly at the airport near a special counter. With the advent of new technologies, the air carrier has introduced new check-in methods for passengers, involving the use of the World Wide Web.

Advanced users are happy to check-in for an Aeroflot plane through the carrier’s website or mobile application. But despite the many advantages of online check-in, many passengers still prefer to check-in for a plane in the traditional way at the departure airport.

The passenger should arrive at the airport in advance. There are always queues at the check-in counter for economy class passengers, so you won’t be able to go through this procedure quickly.

Passengers who have an air ticket in their hands undergo priority check-in at a special counter where there are no long queues.

How to check in at the airport for an Aeroflot plane:

  • there is an electronic display in the airport building, on it you need to look up information about the number of Aeroflot check-in counters for the flight according to the purchased tickets;
  • Having proceeded to the place of registration, we take a turn and wait for ours;
  • the passenger presents the airline employee with his personal passport and air ticket;
  • the specialist verifies the data and asks you to choose a seat in the cabin from the available options;
  • then the employee marks the seat indicated by the passenger and prints out the boarding pass;
  • With this document, the passenger goes to the counter, where luggage is accepted into the cargo compartment of the aircraft, and then goes through other necessary pre-flight procedures (customs, passport control).

At Sheremetyevo Airport, you can check in for an Aeroflot plane in terminals F, D, E (depending on the direction). Registration ends 40 minutes before the plane departs. If a passenger does not make it to the registration procedure in time, he will not be able to board the plane.

How to register a flight ticket online step by step

The most convenient way to check in for an Aeroflot plane is online through the carrier’s official website. This procedure is not difficult to complete; even a beginner can quickly cope with this task!

How to check in online for an Aeroflot plane:

  1. On the company’s website, find the “Online Services” section and select the “Online Registration” tab. You can go to this page by clicking the button with the mouse.
  2. Be sure to study the registration rules on the site, and then check the “I agree to the terms” line. To proceed to the next step, click the “Next” button.
  3. In a new window, columns will appear for entering the passenger’s full name and number indicated in the itinerary receipt. Enter this data and click “Continue”.
  4. Now information with a brief reminder about the list of items prohibited for transportation will appear on the screen. After reviewing this information, click on the “Continue registration” button.
  5. The next step is choosing a seat in the cabin from the available options. A map with a diagram of the salon will appear on the screen, where free and occupied seats will be marked. Select the appropriate option in one click.
  6. Next, click the “Registration” button and proceed to printing your boarding pass.

The registration procedure on the Aeroflot airline website opens 24 hours before flight departure and ends 45 minutes. You will have enough time to understand this simple scheme and go through the pre-flight procedure in a comfortable manner. Having your boarding pass in hand, received after such registration, you will not have to stand in long lines at the airport counter. With this document, you can immediately proceed to baggage check-in and other pre-flight procedures.

How to get an Aeroflot boarding pass

A boarding pass is a mandatory document, without which a passenger will not be able to check in luggage and board the plane. Be sure to print it out after registering online!

The Aeroflot boarding pass will be sent to the passenger’s email address specified when filling out the form. You will need a printer to print. If such a device is not available, save the electronic document data to a flash card. You can print a coupon from an electronic medium in any salon.

Ways to print your boarding pass:

  1. At the self-service terminal, where you can also go through the entire registration procedure.
  2. Near the check-in counter after checking out online. The specialist will quickly print out the ticket, making sure that the passenger has already completed the registration procedure on the website and entered all the necessary data.
  3. On a printer on a regular A4 sheet immediately after registering online by clicking the “Print” button.

How to use your mobile boarding pass

Mobile device users can download a special mobile application to their phone that allows them to quickly check in for a plane. The principle of document execution is identical to the method of registering online on the website.

After registering through the mobile application, the passenger will receive a barcode. It must be brought to the scanner of the self-service terminal at the airport. The equipment quickly recognizes the specified information from the barcode and prints out the boarding pass.

Conditions for check-in for Aeroflot flights through the mobile application:

  1. This check-in method is not used at all airports. First, the passenger needs to check whether the airport of departure is included in the list where mobile check-in for the flight is allowed.
  2. Passengers, minor children, travelers or guardians, as well as disabled people whose flight includes additional services cannot register through the mobile application.
  3. This method of completing the pre-flight procedure is also not suitable for passengers carrying non-standard baggage or valuable cargo.

Mobile check-in opens one day before the plane's departure and ends 45 minutes.

What to do if you lost your boarding pass

The boarding pass confirms the passenger's right to receive the services of the selected airline and the flight. In the absence of this document, the passenger will not be allowed on board.

If a traveler loses their boarding pass, they need to get it restored. This can be done at the airport near the check-in counter. Explain your problem to the airline employee by presenting your identification documents. The specialist will check the information provided and quickly print out a new boarding pass.

If a traveler discovers the loss immediately before departure, when the check-in time for the flight has already expired, he will not be able to continue his air travel on the previously booked flight. The employee will offer a flight on another plane flying in a similar direction, or will issue a refund of the ticket with compensation for the money spent. The money will be transferred to the recipient's account, but not in full, but with the deduction of interest on some fees.

Your boarding pass may also be lost after air travel. Business passengers need such a document for reporting to the accounting department. You can restore it at the airline office by writing an application requesting a duplicate. You will have to pay for this service according to the carrier's tariffs.

If you checked in online, your boarding pass will be saved in your email and can be quickly reprinted.

Aeroflot airline creates the best conditions for passengers choosing a reliable carrier for air travel to various destinations. If you have any problems with documents issued for travel, do not hesitate to contact the company’s employees by phone or in person at an Aeroflot stationary office.

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