S7 change departure date online. If the ticket is non-refundable, is it possible to change the departure date?

23.10.2017, 15:34 26135

It happens that plans change in a person’s life. Sometimes he is forced to postpone a long-awaited trip or bring its start closer. At such a moment, the primary question becomes: is it possible to change the air ticket to another date, and how to do this?

In order to understand whether it is possible to change your air ticket to another date, you should clarify whether it allows you to make any changes.

There are air tickets in the fares of which any changes are generally unacceptable, and if they are acceptable, some airlines charge a fixed amount of a fine for exchanging an air ticket for another date.

The lower the air ticket, the more restrictions it contains on the possibility of changing data, departure date, and exchange.

Information about what type your tariff is can be found on the document in the “Changes - exchange” column. For example, the phrase Charge USD (or EUR) -30.00. This means that for changes in the air ticket you will need to pay a fine of 30 Dollars or Euros.

There are several ways to change the date of your flight ticket

  • Through the airline's website.
  • Through the website of the intermediary company.
  • If you purchased an air ticket on our website, you can change the departure date in three ways: by calling, sending a request by email or in your personal account.
  • By visiting the ticket office or office of the airline whose air ticket you purchased. In this case, you will need: an air ticket and the passport with which you bought it.

When exchanging a ticket for another date, you should take into account

  • Changing the date is only possible at the airline or on the website where the ticket was purchased.
  • If there are no air tickets for the required number, the exchange will not take place.
  • An air ticket can only be exchanged for another date for a ticket of the same booking class or more high class. It is not possible to exchange a ticket for a lower booking class. When changing the booking class, in addition to the change fee, you also need to pay the difference in fares.

How to reschedule your departure date: what to do, where to go, do you need to pay a fine?

Circumstances vary. Someone close to you got sick, and you can no longer fly out that day, or there is some kind of force majeure at work. In the end, you simply can’t leave on that day - you’re not in the mood, your vacation has been postponed. It is impossible to foresee everything. What to do if you need to change the departure date on an already purchased ticket?

There really is such a possibility. But here it is worth considering - most preferential fares do not allow changing the departure date and route. If you use the services of a travel agency, before your trip you should ask in advance what to do in such a situation. Some tariffs allow date changes only by correspondence to a higher tariff. Non-preferential fares, as a rule, allow you to freely change both the time and date of departure, and the route.

What to do if you issued an electronic ticket, is it possible to get a full or partial refund?

When you book a ticket through the airline's website, you don't have to do anything yourself - customer service staff can change these dates online. Everything is very convenient. The fee for changing departure dates depends on the airline's fare. If the ticket is expensive, they will change the date for you free of charge if there are free seats at that time.

A date change fee may be charged to your bank card if the airline allows you to change the date directly in your online account. As a rule, if you buy last minute tickets, they cannot be returned. Moreover, neither free nor paid. Your ticket will simply be lost. Therefore, always try to think through force majeure in advance. Please discuss how you can change your date before booking your ticket. Calculate how profitable it will be for you to change the date on your ticket. It may be cheaper to buy a new one. This is especially true for economy class tickets.

If a refund is possible, a sticker with the new date is affixed to the ticket. If you are charged a date change fee, you must pay it and provide the receipt travel agent or an airline employee. As a rule, when flying business class there are no problems with refunds, and fines are minimal.

Departure dates can usually be changed no later than 36 hours in advance. Don't be late - if you are late, your ticket will not be exchanged and you will not be able to return it. If your flight is delayed due to the airline's fault, it may pay you for some phone calls and meals if there is a delay of several hours. And they give free water an hour after the flight is delayed. You are required to provide a sufficient level of comfort during this time.

06.07.2019 17:13

When planning winter in warm regions in the summer, we had no idea what it would look like. We took tickets from Novosibirsk to Bangkok (cheapest here, and then low-cost airlines) for November 16 and back for March 16. S7 airline with the cheapest non-refundable fare. But after a month of staying on the shore South China Sea Doubts crept in about the advisability of returning to the frosty Siberian March.

As a result, the decision was ripe - the return should be postponed. A non-refundable fare means that air tickets cannot be returned, but changes can be made! I didn't want to pay a lot extra. Search return ticket I was a little upset for April - it turned out that there are no direct flights from Bangkok in April, nor from Phuket. There were some options, but we will have nightmares about night flights with our little son for a long time to come. I started looking at neighboring cities and countries. In the end, not immediately, but tickets were found that were similar in price to Hong Kong on April 13th.

I call S7 directly from my laptop (they have a dialer on their website). For some reason, such a useful function is hidden in the in an inconvenient place at the very bottom of the site

I tell you the reservation number, the new date, time and departure city. A couple of minutes later they tell me that there is no additional payment for tickets, but for changes you need to pay an additional 3 rubles per ticket. The most interesting thing, for which I give S7 a personal fat “failure,” is that you can pay at the S7 office or by dictating your card details to an S7 employee over the phone. All. No online payment. Only an office and extremely questionable actions from a security point of view. Well, it’s just like the middle of the 19th century... Fortunately, the brains work ahead of the curve and an additional one was prudently made for the bank card free card. And for this, mega respect to Tinkoff Bank. S7 support says that they will call me back soon to process the payment. Immediately from the application I set the additional card limit to 6tr and then boldly dictate all the card data. After half an hour, notifications with a change in reservation are sent to your email. Plus 1 month of summer, minus 1 month of winter

UPDATE 09/2017
I had to choose a seat on the plane using a similar scheme and I must say that the S7s have improved. Now payment data does not need to be dictated, it is dialed directly from the phone through the information system (according to the principle “press 1 to do well, press 0 to do poorly, or stay on the line”)

Continuation of the topic:

  • Wintering with a child in Vietnam. Pros and cons of 2018
  • India. Cochin - another, Western Indian life
  • On a plane with a child: myths and life hacks
  • Is it worth going to see the Po Nagar towers with a child?
  • To Ba Ho waterfalls with a small child
  • Co-sleeping with your baby. Pros and cons for parents when traveling
  • Dubai Miracle Garden or Flower Park (Dubai Miracle Garden)
  • India: on the train with a baby
  • Malaysia: What to see in Kuala Lumpur with a small child?
  • To the Kuala Lumpur Butterfly Park with a small child

Good afternoon, dear readers of the blog site, we all travel and vacation in other countries, and each of us chooses our own modes of transport for transfer and in most cases, these are airplanes. Here, everyone chooses their own airline, guided by their own requirements for them and other factors, such as price, since in Russia, unfortunately, not everyone has the opportunity to fly business class. But as it happens, life can present circumstances that will not allow you to fly, and it is logical that if you did not fly anywhere, you would like to return s7 plane tickets and get your money back. Below I will tell you how to do this.

Is it possible to return tickets to S7?

Earlier, I already told you how to return money for an Aeroflot ticket and you saw that the procedure is very simple, for S7 it is not at all more complicated and the process itself takes a few minutes, in terms of actions from you, but the return of money can take a long time, but about everything a little below.

And since I started to return electronic ticket s7. I had to fly to Krasnodar on December 24, but my son started teething terribly and had a fever, in the end we postponed everything and had to return the money for the tickets. We didn’t see Domodedovo that day, although it took us 30 minutes to get to Domodedovo airport.

You can return s7 plane tickets through a special service, you can find it by going to Personal Area website https://www.s7.ru/

Choose the required reservation and you will be transferred to its details. On the right top corner click the link Issue a refund, it is thanks to this service that the electronic ticket is returned to s7.

We are waiting for your request to be processed.

We check the box that we agree to return the electronic ticket from S7 and click send the application.

Your application will be accepted and you will receive its code. It will be very useful to you if you need to call the s7 contact center and clarify any details or the status of your return. Also write down your application number, they may ask you too. All documents will be sent to your email. By default, the money will be returned to the same card with which you paid for the tickets; if you bought with cash, which I highly doubt, then you will need to provide the details.

You can also return your s7 e-ticket through the contact center by calling 8 800 700–0707 (free in Russia) or calling directly from the website, also free. At the very bottom of the site, find the Contact us section and select Call online. An additional window will open that will automatically dial the required number and connect you with a technical support operator.

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