Catalonia Beach Resort Dominican Republic. Catalonia Punta Cana - All Inclusive - latest reviews

Introductory Provisions and Terms

The company "Two Bananas" offers travel services, including excursions, tours, trips, visits, recreational and cultural. Any individual accessing the Site and accepting these Terms and Conditions is a "Buyer". Hereinafter, "Two Bananas" and the Buyer will be collectively referred to as the "Parties".

By using the Site, the Buyer agrees to these Terms and Conditions, which immediately enter into force at the time of the start of using the Site.

Any booking made on the Site through the booking form, e-mail or other communication sources presented in the Contacts section automatically means the Buyer's full agreement with these Terms and Conditions and his obligation to pay the full cost of the Services booked by him.

If you do not agree to these Terms and Conditions, please do not access or use the Site.

It is completely prohibited to copy, reproduce, republish, upload, post, broadcast, transmit, make available to the public or in any other way use the content of the Website, including texts, images, URLs, pricing information, etc., for except for personal, non-commercial use by the Buyer.

The Buyer may use the Site solely for personal, non-commercial purposes and / or to make a request to book the Services offered on the site. Buyer agrees not to use this site to make speculative, fraudulent or false claims. The Buyer also undertakes not to use robots or other automated means on the Site.

The terms and conditions may be supplemented, changed and published in an amended form on the Site at any time and without additional notice.

1. Booking Services

1.1. Booking of Services and the procedure for their confirmation between "Two Bananas" and the Buyer is made electronically, starting from the moment the Buyer sends a request for booking an excursion or service. By submitting a booking request, the Buyer understands and accepts the Services as described on the Site and accepts these Terms and Conditions.

1.2. The process of booking Services includes the following steps:

"Two Bananas" accepts the application and checks the availability of the date of interest to the Buyer;

After the Parties agree on the dates, "Two Bananas" sends the Buyer instructions for paying for the Services (if payment is not provided for on the day of the service or the excursion);

The Buyer undertakes to confirm the booking by making 100% payment for the cost of services, unless otherwise agreed by the Parties.

1.3. The booking is considered completed at the moment of sending the "Two Bananas" booking confirmation by e-mail or other means of communication to the Buyer.

1.4. Prior to completion of the booking, the Buyer must communicate his specific needs and services that may be required due to his physical condition, otherwise, "Two Bananas" does not assume any special obligations, liability or compensation in connection with these needs of the Buyer.

2. Cost and payment

2.1. The prices on the Site are indicated in dollars and if, by agreement of the Parties, the Buyer makes a part of the payment on the day the Services begin in another currency, the cost of the Services will be calculated at the rate of the National Bank of the Dominican Republic on the current date.

3. Rights and obligations of "Two Bananas"

3.1. "Two Bananas" undertakes:

Make these Terms and Conditions available to the Buyer by publishing them on the Site.

Give the Buyer a confirmation of the booking of the Services by e-mail or other means of communication after receiving payment for the Services.

Provide booked and paid Services in accordance with their description provided on the Site.

Inform the Buyer that "Two Bananas" is not responsible for services and products provided by third parties.

3.2. "Two Bananas" has the right:

Change the schedule, route or sequence of visits to attractions due to unforeseen, unavoidable or other similar circumstances.

Terminate the provision of the Services if the Buyer makes their provision difficult or impossible by their rude or indecent behavior. In the event that the Two Bananas guides assess the Buyer's behavior as inappropriate and disruptive in places of visit, especially in religious and cultural places, such Buyer will be denied further provision of the Services without reimbursement of his expenses and compensation for the cost of the Services.

4. Rights and obligations of the Buyer

4.1. The buyer undertakes:

Agree to the Two Bananas Privacy Policy, booking, payment and cancellation policies as set out in these Terms and Conditions.

Provide the information necessary to make the booking.

After receiving confirmation of the booking, check the information indicated in it, and in case of detection of errors, inform Two Bananas immediately.

Purchase travel insurance while visiting the Dominican Republic.

Pay the full cost of the booked Services on the day of the excursion or service.

Arrive at the meeting point with the Two Banana guides without delay.

Be personally responsible for being physically able and ready to participate in any activities/activities included in the booked Services and to wear appropriate clothing.

Conduct yourself in a proper and decent manner, as well as with respect for local laws and traditions.

To independently take care of personal belongings, because "Two Bananas" is not responsible for the safety of the Buyer's personal belongings.

Compensate immediately and on the spot for any damage caused to Two Bananas and / or third parties during the provision of the Services, if the Buyer is responsible for causing such damage.

4.2. The buyer has the right:

Receive the Services in accordance with their description on the Site, the booking confirmation and these Terms and Conditions.

5. Cancellation, modification of conditions and termination of the provision of Services

5.1. Cancellation or modification of the Two Banana Services:

5.1.1. "Two Bananas" may cancel the provision of the Services in whole or in part due to circumstances that have arisen beyond the will and desire of "Two Bananas", and which cannot be foreseen or avoided (force majeure), including declared or actual war, civil unrest, acts of public authorities , sanctions, epidemics, blockade, earthquakes, floods, fires and other natural disasters and other similar phenomena that prevent the "Two Bananas" from fulfilling their obligations.

5.1.2. "Two Bananas" reserves the right to change the date or time of the start of the Services, as well as the right to change the route, in the event of unforeseen circumstances specified in clause 5.1.1., Without incurring obligations to pay compensation and indemnify the Buyer.

5.1.3. If the provision of the Services was interrupted due to the occurrence of the circumstances specified in clause 5.1.1., "Two Bananas" has the right to withhold payment for the actually rendered Services.

5.1.4. If "Two Bananas" cannot complete the provision of the Services due to the occurrence of the circumstances specified in clause 5.1.1., then, at the request of the Buyer, "Two Bananas" may refund to the Buyer a part of the amount paid for those Services that were not provided, according to the "Two Bananas" calculations.

5.1.5. "Two Bananas" may terminate the provision of the Services without compensation to the Buyer if the Buyer makes it impossible to provide the Services through its rude and inappropriate behavior. In addition, in this case, the Buyer is obliged to compensate the damage caused by "Two Bananas" in the amount of the full cost of the Services and other losses.

5.2. Cancellation of booking and provision of Services by the Buyer:

5.2.1. The Buyer has the right to cancel the booked Services. Cancellation is made by sending a message by e-mail or other means of communication indicated in the contacts section. A previously unpaid tour must be canceled at least two days before it takes place. If the excursion or service was paid in advance (as required by the internal rules of the company and the cooperation agreement with the contractor "Two Bananas"), a 100% refund is possible if there is a good reason for canceling the excursion or service, as well as advance (at least 4 days) informing "Two Bananas" ".

5.2.2 If on the start date of the tour / trip the Buyer did not appear at the appointed time at the meeting point, then Two Bananas reserves the right to withhold the full cost of the Services.

6. Liability of the Parties and Dispute Resolution

6.1. For all matters not regulated by these Terms and Conditions, the Parties agree to be guided by the laws of the Dominican Republic.

6.2. Any complaints from the Buyer must be voiced to the leaders, guides or managers of Two Bananas immediately and must include an argument regarding the inconsistency of the Services described on the site and the Services provided to the Buyer. The Buyer agrees to cooperate with Two Bananas and wait until his valid complaint is resolved on the spot, as well as accept the proposed solutions to continue the provision of the Services. If the Buyer's complaint cannot be resolved immediately and on the spot, then the Buyer has the right to send it, along with documents confirming his correctness, by e-mail or other means of communication. Two Bananas will resolve the complaint within a reasonable time and in accordance with these Terms and Conditions. Return Money, after consideration of the complaint, may be carried out in the amount equal to the unrendered part of the Services, according to the calculations of "Two Bananas", but cannot exceed the full cost of all the Services provided.

6.3. "Two Bananas" is not responsible for services/products provided by third parties.

6.4. "Two Bananas" is not responsible for injury, damage, loss, accidents, delays or deviations from the schedule, expenses or other problems for the Buyer in connection with the breach of obligations on the part of hotels, transport companies or other companies and persons providing services, included in the Services purchased by the Buyer.

6.5. If any provision of these Terms and Conditions is determined to be illegal, invalid or unenforceable under the laws of the Dominican Republic, it will be removed from the Terms and Conditions and the remaining provisions of the Terms and Conditions will remain in full force and effect and continue to be enforceable.

The hotel is located on the first coastline the famous beach of Bavaro (Punta Cana), 16 km from Punta Cana Airport.

HOTEL INFORMATION

Magnificent hotel in a resort with exclusive white sandy beaches, crystal water Caribbean, and abundant vegetation throughout the complex.

* Upon request, the hotel accommodates guests with disabilities.

Bank cards accepted for payment: VISA, MasterCard, AmEx, Diners.

Beach

The hotel has its own sand beach with a special descent for guests with handicapped. Umbrellas, sun loungers, towels - free of charge.

Infrastructure

open pool
main restaurant Grand Caribe with 320 seats (breakfast, lunch, dinner)
restaurant La Palapa with 50 seats (breakfast, lunch)
a'la carte restaurant Yuca for 170 seats
a`la carte restaurant Rodeo Steak House for 170 seats
a`la carte restaurant Mikado for 56 seats
a'la carte restaurant La Toscana with 120 seats
9 bars
conference hall (area 167 sq.m., theater seating - 100 people, class - 70 people)
casino

Important

the hotel does not allow pets

ROOMS

The hotel has 711 rooms.

The rooms feature:

air conditioner
bathrobe and slippers (in all room categories except Junior Suite)
fan
LCD TV (2 Russian channels)
telephone
free wifi
safe (free)
mini-bar (soft drinks, water and beer - free of charge)
iron and ironing board (in all room categories except Junior Suite)
coffee machine

541 Junior suite (44.5 sq.m., max. 2 adults + 2 children / 3 adults) - 1 large bed / 2 double beds, bathroom with a round bathtub, shower, balcony / terrace
96 Privileged deluxe junior suite (max. 2 adults + 2 children / 3 adults + child) - 1 large bed / 2 double beds, scales, bathroom with shower, balcony / terrace. Privileges available for VIP concept guests*
Privileged suite (57.3 sq.m.) - a bedroom with a King size bed, a living room, an interior door, 2 bathrooms, 2 LCD TVs, a balcony / terrace. Privileges available for VIP concept guests*
Privileged Suite & Jacuzzi (57.3 sq.m.) - a bedroom with a King size bed, a living room, 2 bathrooms, a bathroom with a jacuzzi, 2 LCD TVs, a balcony / terrace. Privileges available for VIP concept guests*
Privileged Romance Deluxe Suite - bedroom with king size bed, fruits, sparkling wine and chocolate upon arrival, one romantic dinner and for two (location to be specified), 30 minutes massage for two - for reservations of at least 4 nights
Privileged Family Deluxe Junior Suite - rooms on the lower floor, a bedroom with two queen size beds and a sofa or bunk bed
2 Rooms for disabled guests

* Hotel guests who book Privileged rooms can enjoy the following privileges:

Getting the room ready for bed

* 25 rooms with connecting door

FOOD CONCEPT

AI - all inclusive

Breakfast, lunch and dinner - buffet

Free use of a`la carte restaurants (pre-registration is not required):

When booking 10 nights - 6 free visits to the a`la carte restaurant
When booking 7 nights - 4 free visits to the a`la carte restaurant

Unlimited alcoholic international drinks, juices at the beach bar.

Water, wine, beer and soft drinks in all bars and restaurants of the hotel.

VIP CONCEPT

Hotel guests who book Privileged rooms can enjoy the following privileges:

Special identifiers (bracelets) for privileged guests
24 hour room service
10% discount on massages and treatments in the SPA center
Premium drinks are available at the Pure bar for VIP guests
Private area on the beach with Balinese beds
Beach towels in the room (upon arrival)
Getting the room ready for bed
10% discount on Additional services(golf, romantic dinner, etc.)
Early check-in and late check-out until 15:00 (subject to availability)

FOR CHILDREN

Mini club for children 4-12 years old (09:00-17:00)
Club for teenagers 12-17 years old (10:00-23:00)
Children's animation
mini disco
Playground
Chairs in a restaurant
Baby cot (on request)
Babysitting services (on request, for a fee)

Agreement on the processing of personal data

Site rules

Text of the agreement

I hereby consent to the processing of Media Travel Advertising LLC (TIN 7705523242, OGRN 1127747058450, legal address: 115093, Moscow, 1st Shchipkovsky per., 1) of my personal data and confirm that by giving such consent, I act on my own will and in my own interest. In accordance with the Federal Law of July 27, 2006 No. 152-FZ “On Personal Data”, I agree to provide information related to my personality: my last name, first name, patronymic, residential address, position, contact number, email address. Or, if I am a legal representative of a legal entity, I agree to provide information related to the details of the legal entity: name, legal address, types of activities, name and full name of the executive body. In the case of providing personal data of third parties, I confirm that I have received the consent of third parties, in whose interests I act, to process their personal data, including: collection, systematization, accumulation, storage, clarification (updating or changing), use , distribution (including transfer), depersonalization, blocking, destruction, as well as the implementation of any other actions with personal data in accordance with applicable law.

Consent to the processing of personal data is given by me in order to receive services provided by Media Travel Advertising LLC.

I express my consent to the implementation of the following actions with all the specified personal data: collection, systematization, accumulation, storage, clarification (updating or changing), use, distribution (including transfer), depersonalization, blocking, destruction, as well as the implementation of any other actions with personal data in accordance with applicable law. Data processing can be carried out with the use of automation tools, and without their use (with non-automatic processing).

When processing personal data, Media Travel Advertising LLC is not limited in the use of methods for processing them.

I hereby acknowledge and confirm that, if necessary, Media Travel Advertising LLC has the right to provide my personal data to a third party to achieve the above goals, including when third parties are involved in the provision of services for these purposes. Such third parties have the right to process personal data on the basis of this consent and to notify me of service rates, special promotions and site offers. Informing is carried out by means of telephone communication and / or by e-mail. I understand that placing a "V" or "X" in the box on the left and clicking the "Continue" button, or the "Agree" button below the text of this agreement, means my written consent to the conditions described earlier.

Agree

What is personal data

Personal Information - Contact Information, as well as information identifying an individual left by the user on the project.

Why is consent to the processing of personal data required?

152-FZ "On Personal Data" in Article 9, Clause 4 indicates the need to obtain "the written consent of the subject of personal data to the processing of their personal data." The same law clarifies that the information provided is confidential. The activities of organizations that register users without obtaining such consent is illegal.

Read the law on the official website of the President of the Russian Federation

Hotel Reviews 2012 of the year

So another dream came true (an obsession?) to visit the Dominican Republic. Fortunately, Tezikov burned well, as a result, the trip cost 70,000 for two for a week. The flight, like everyone else with Transaero, seems to be nothing, but it could have been better))) But everyone, so to speak, is in anticipation, so, surprisingly, it took about 12 hours there easily, it was a night flight back, slept and ate -drank-watched cartoons (but 11 hours to play 5 cartoons is certainly strong!), they don’t offer any entertainment in the form of players ...

The hotel is just wonderful, we are generally lucky with the choice of hotels or maybe we always come on a positive note. In general, we have heard more than once that the Dominican Republic is a paradise on earth. We went, we were convinced, it really is a paradise.))) For those who love and appreciate delicious and varied food, guys, you urgently need to go to this hotel. Perhaps I have never seen such a number of dishes, everything is very tasty and meat and fish, soups and desserts. You will not find such polite and gallant waiters as there in every restaurant in Russia) By the way, the staff there...

Hello, a week ago we flew in from the Dominican Republic, flew with Teztur. I didn't like the hotel very much. accustomed to going to hotels more high level. The Dominican Republic itself is amazing beautiful country I want to come back here again. Let's start in order. FLIGHT: 25 July. Transaero flew, aircraft 747-400. The flight took off on time and we arrived 30 minutes earlier than we were supposed to. Fed 2 times, the food is normal. The plane is good, the knees in front of the sitting place did not rest, the seats are quite wide. Therefore, per...

Two days ago we returned from this hotel. I want back!!! Everything's OK!!! The only thing I can advise is not to use the services of Biblio-Globus when buying excursions. 2 times more expensive. The quality of the accompanying guides leaves much to be desired. If you have all kinds of questions (free transfer to shops, change of towels, etc.), it is also useless to contact them. At the reception there are two or three Russian-speaking girls (in our time there were Irina and Maria), they solve all issues. FROM THE HOTEL IF...

Hotel Reviews 2011 of the year

Well, our dream finally came true and we flew to the Dominican Republic with a 6-year-old child. The hotel was chosen very carefully for several months without getting out of the Internet. We settled on Catalonia. And they didn't miss a beat. I have no words to describe all the advantages of the hotel and the country as a whole!!! Everything is just 5+! This is despite the fact that upon arrival at our reception there was a problem with the confirmation of payment. And so for half of the flight. They took a deposit of $ 300 from us, but the TezTour guide Ilya decided everything, and in the morning...

Just returned from the Dominican Republic, a lot of emotions and memories. It is a very long time to write about everything, so I will write the most important thing that I noted for myself. Fly to the Dominican Republic better by aeroflot because the plane is bigger, more comfortable and everything works (TVs). It is better not to stock up in duty free in Moscow, because. the hotel is ultra, it is inclusive and there are all European drinks (martinis, whiskey, baileys, champagne, etc.). In addition, duty free is cheaper at the Dominican Airport, because everything is for dollars. Upon arrival, they collect 10 ...

IN Dominican Republic This is not the first time, so there is something to compare. We flew by Aeroflot, much more comfortable than transairo. The hotel was chosen because of the price for three 150 thousand 12 days. Operator Maldivian, special thanks to the representative Alexander. Very friendly and interesting person. About the hotel, the territory is large green, from the living creatures of herons, fish, turtles, all kinds of birds. The beach is large, there are enough sunbeds for everyone. But the sea is shallow, there are boulders, you can cut your legs. The food is delicious, the meat...

Having commented on the review of Tatiana, who had a rest a little earlier, I decided to reflect my impressions. Or rather, there are more than enough minuses, pluses, and what I didn’t read in previous comments. I already wrote about the flight and accommodation in the comments, I will add the sediment remained despite the "compensation" and apologies. The price / quality ratio of the tour is really real. We have already written about the color orientation of bracelets. I’ll add - it seemed to me that the green ones were Italians, the red ones were Germans, the orange ones were Dutch, the gray ones and ...

Hello everyone! We rested there from May 7, 2011 to May 23, 2011. Literally 2 days ago we returned from the Dominican Republic, rested with a family with a child and a teenager. Under a very big impression, I really liked it there, so we decided to write a review about this hotel. Transaero flew 12 hours there, the flight was very smooth, unlike the way back ... Local time differs from Moscow by 8 hours, so you will get used to it for a couple of days ... Check-in was quick, you are given a bag in which there is a key card from. ..

Hi all. My husband and I rested in this hotel from 05/13/2010 to 05/23/2010. I'll start in order. We took off from Domodedovo early in the morning. The flight was on schedule. Everything has already been written about the flight and food. I want to advise only one thing to those who take off in the morning - do not sleep at night. We couldn't sleep the whole flight. There is nothing to see in the window either, most of the time you fly over the ocean. Well, it's generally convenient for anyone. Punta Cana airport. We were greeted warmly, with songs, no one was let in without a photo with me...

Just returned from vacation, went on February 05-16, 2011. In order: 1. The Transaero flight is terribly long and hard, they are fed on a solid deuce ... they give a media player for 1000 rubles for the flight 15,16,17,28,29,30,31) very close to a disco, a night bar and restaurants - hence quite noisy until 2-3 am... I returned to the reception and within 2 minutes, absolutely no money or surcharges, us size...

Hotel Reviews 2010 of the year

We rested together in December, the other day we returned home, a lot of impressions, and there are not even any comments! thanks to everyone who left wonderful reviews, the hotel is excellent, the food is delicious and varied, I will tell you in detail about breakfasts, the rest is just no comment: cheeses, a large selection, sausage-!!! edible and tasty, well, everything from eggs, donuts, pancakes, buns, sausages, yogurts, muesli, in general, I didn’t get bored in 12 days, a lot, varied, tasty. In the morning at breakfast there is a table with champagne and a table...

We returned from the Dominican Republic today, and under the impression I decided to immediately leave my review) I admit, I was afraid to fly because of the endless news about cholera to Haiti, which borders the Dominican Republic, but upon arrival we saw the happy faces of the vacationers and forgot about everything) The guides warn you what you need go only on proven excursions (to the island of Saona, Samana, in Santo Domingo), do not drink tap water, do not eat raw seafood and wash your hands more often. Then everything will be all right! :) In the hotel itself, in front of the entrance...

Rested with a 4.5 year old child. I liked everything very much, the only thing was that the check-in didn’t work out very well, I had to wait 2 hours, and this was after such a long road !! gave a room on the 1st floor even though we asked for a higher one. I had to quarrel and give $ 10, the number on the 2nd was found. The territory of the hotel is simply gorgeous, I have never seen such greenery as in the Dominican Republic! The food is also very decent, the staff is polite, the attitude towards ours is good. The country is Spanish-speaking, respectively, tourists are mainly from Spain. It's a horror, what a...

Hotel Reviews 2012 of the year

Hello, a week ago we flew in from the Dominican Republic, flew with Teztur. I didn't like the hotel very much. accustomed to going to higher level hotels. The Dominican Republic itself is an amazingly beautiful country, I want to come back here again. Let's start in order. FLIGHT: 25 July. Transaero flew, aircraft 747-400. The flight took off on time and we arrived 30 minutes earlier than we were supposed to. Fed 2 times, the food is normal. The plane is good, the knees in front of the sitting place did not rest, the seats are quite wide. Therefore, per...

Hotel Reviews 2011 of the year

Just returned from the Dominican Republic, a lot of emotions and memories. It is a very long time to write about everything, so I will write the most important thing that I noted for myself. It is better to fly to the Dominican Republic by Aeroflot, because the plane is larger, more comfortable and everything works (TVs). It is better not to stock up in duty free in Moscow, because. the hotel is ultra, it is inclusive and there are all European drinks (martinis, whiskey, baileys, champagne, etc.). In addition, duty free is cheaper at the Dominican Airport, because everything is for dollars. Upon arrival, they collect 10 ...

This is not the first time in the Dominican Republic, so there is something to compare with. We flew by Aeroflot, much more comfortable than transairo. The hotel was chosen because of the price for three 150 thousand 12 days. Operator Maldivian, special thanks to the representative Alexander. Very friendly and interesting person. About the hotel, the territory is large green, from the living creatures of herons, fish, turtles, all kinds of birds. The beach is large, there are enough sunbeds for everyone. But the sea is shallow, there are boulders, you can cut your legs. The food is delicious, the meat...

Hotel Reviews 2010 of the year