Acceptance on board the aircraft and baggage check-in at the destination airport, at the transit airport. V

Checked baggage rules and regulations

So, let's start with the fact that when determining the checked baggage allowance, airlines use seating system(peace concept), which is that one passenger has the right to carry several pieces of baggage.

One piece of luggage means one bag or one suitcase with a maximum weight 23 or 32 kg. Maximum dimensions of one piece of luggage - 158 or 203 cm the sum of three dimensions (length + height + width) taking into account protruding parts (handles, pockets, wheels).

The exact number of pieces of checked baggage, their weight and size are established by each airline individually, depending on the class of passenger service and the type of air ticket fare.

There are three classes of passenger service: economy, business and first class. Within each class, airlines independently set from one to several types of fares. As a result, the total number of tariffs for each carrier, as a rule, ranges from 4 to 10. It is important to understand that the types of tariffs are not standard for all airlines in the world, but differ in individual conditions. They also differ in baggage allowance.

Free checked baggage allowance

Since airlines do not have a uniform classification of fares, there cannot be standard norms. free transportation checked baggage. However, all fares from different airlines around the world can be roughly divided into several categories.

Category 1- the most budgetary economy class fare, also known as baggage-free fare. Does not include free checked baggage allowance, but passenger has the option to take (as an additional service).

Under the baggage-free fare, you can only carry hand luggage free of charge. Each airline sets its own name for the baggage-free fare, although it is generally accepted Light(Light). Sometimes Basic is used.

Category 2- standard economy class fares. As a rule, there are always several such tariffs, which is caused by different quantities additional services. As for the free baggage allowance, these rates are no different. All of them provide one piece of luggage weighing no more than 23 kg, but its dimensions can be 158 or 203 cm. You can take several units in addition to the free norm paid luggage, more details.

Examples of tariff names of the second category are as follows: Basic, Standard, Flex, Classic.

Category 3- premium economy class fare. Provides one or two pieces of luggage, weighing 23 or 32 kg, the dimensions of which are 158 or 203 cm. You can also take an additional one. Examples of tariff names of the third category: Comfort, Premium.

Category 4- business and first class fares. If an airline offers one fare for business and first class, then in 90% of cases this two pieces of luggage 32 kg each. However, when several tariffs are presented for each of these classes, then the most “modest” of them will provide one piece of 32 kg (or two pieces of 23 kg), and the best - two or three pieces of 32 kg. The dimensions of the luggage remain unchanged - 158 or 203 cm.

Free baggage allowance comparison

airline, class, fare	number of seats	Weight Limit	maximum size
Aeroflot
economy class, PROMO tariff	1 place	23 kg	158 cm
economy class, BUDGET fare (SAVER)	1 place	23 kg	158 cm
economy class, OPTIMUM tariff (CLASSIC)	1 place	23 kg	158 cm
economy class, PREMIUM fare (FLEX)	2 places	2 x 23 kg	2 x 158 cm
comfort class, OPTIMUM tariff (CLASSIC)	2 places	2 x 23 kg	2 x 158 cm
comfort class, PREMIUM tariff (FLEX)	2 places	2 x 23 kg	2 x 158 cm
business class, OPTIMUM fare (CLASSIC)	2 places	2 x 32 kg	2 x 158 cm
business class, PREMIUM fare (FLEX)	2 places	2 x 32 kg	2 x 158 cm
S7 Airlines
economy class, Basic tariff	the service is not provided
Economy class, Flexible tariff	1 place	23 kg	203 cm
business class, Basic tariff	1 place	23 kg	203 cm
business class, Flexible tariff	2 places	2 x 32 kg	2 x 203 cm
UTair
Economy class, Light tariff	the service is not provided
Economy class, Standard fare	1 place	23 kg	203 cm
Economy class, Flexible tariff	1 place	23 kg	203 cm
Economy class, Comfort fare	2 places	2 x 32 kg	2 x 203 cm
business class, Business tariff	2 places	2 x 32 kg	2 x 203 cm
Ural Airlines
economy class, Promo tariff	1 place	10 kg	203 cm
Economy class, Economy fare	1 place	23 kg	203 cm
Economy class, Premium fare	1 place	23 kg	203 cm
business class, Light tariff	1 place	23 kg	203 cm
business class, Business tariff	2 places	2 x 32 kg	2 x 203 cm
Lufthansa
economy class, Light tariff	the service is not provided
economy class, Classic fare	1 place	23 kg	158 cm
economy class, Flex fare	1 place	23 kg	158 cm
Economy class, Premium fare	2 places	2 x 23 kg	2 x 158 cm
business class, Business fare	2 places	2 x 23 kg	2 x 158 cm
first class, First tariff	3 places	3 x 32 kg	3 x 158 cm
Czech Airlines
economy class, LITE fare	the service is not provided
economy class, PLUS fare	1 place	23 kg	250 cm
economy class, FLEX fare	1 place	23 kg	250 cm
business class, BUSINESS LITE tariff	2 places	2 x 32 kg	2 x 250 cm
business class, BUSINESS fare	2 places	2 x 32 kg	2 x 250 cm
Alitalia
economy class, Light tariff	the service is not provided
economy class, Economy fare	1 place	23 kg	158 cm
Economy class, Premium fare	2 places	2 x 23 kg	2 x 158 cm
business class, Medium Haul fare	2 places	2 x 23 kg	2 x 158 cm
business class, Long Haul fare	2 places	2 x 23 kg	2 x 158 cm
British Airways
economy class, Basic fare	the service is not provided
economy class, Eco fare	1 place	23 kg	208 cm
economy class, Euro Traveler fare	1 place	23 kg	208 cm
economy class, World Traveler fare	1 place	23 kg	208 cm
economy class, World Traveler Plus fare	2 places	2 x 23 kg	2 x 208 cm
economy class, Prem Plus fare	2 places	2 x 23 kg	2 x 208 cm
business class, Club World fare	2 places	2 x 32 kg	2 x 208 cm
business class, Club Europe fare	2 places	2 x 32 kg	2 x 208 cm
first class, First tariff	3 places	3 x 32 kg	3 x 208 cm
Austrian Airlines
economy class, Light tariff	the service is not provided
economy class, Classic fare	1 place	23 kg	158 cm
economy class, Flex fare	1 place	23 kg	158 cm
business class, Business fare	2 places	2 x 32 kg	2 x 158 cm
Air France
economy class, Light tariff	the service is not provided
economy class, Standard fare	1 place	23 kg	158 cm
economy class, Flex fare	1 place	23 kg	158 cm
economy class, Business Flex fare	2 places	2 x 32 kg	2 x 158 cm
KLM
economy class, Light tariff	the service is not provided
economy class, Standard fare	1 place	23 kg	158 cm
economy class, Flex fare	1 place	23 kg	158 cm
business class, Business fare	2 places	2 x 32 kg	2 x 158 cm
Air Baltic
economy class, Basic fare	the service is not provided
Economy class, Premium fare	1 place	20 kg	230 cm
business class, Business fare	2 places	2 x 20 kg	2 x 230 cm

How loyalty programs affect baggage allowances

If the passenger is a member bonus program loyalty of one of the air carriers, then upon accumulating a certain number of points/miles or receiving gold/platinum status, the airline provides Possibility to bring an additional suitcase at no extra charge. This is convenient and pleasant, so if you plan to fly with one airline quite often, then you should register in the system as quickly as possible and start accumulating bonuses. In addition to baggage allowance, you will be able to get other privileges. Their full list presented on the airline's official website.

Weight and size of luggage cannot be combined

Very often, passengers wonder whether it is possible to add baggage when flying together (with friends, family or children). The answer, alas, is negative. Each passenger has the right to carry only the amount of baggage indicated on the ticket. According to the rules, any deviation (in a larger direction) will be considered an excess and will have to be paid additionally. In practice, airline employees can sometimes make an exception if only one parent is flying with a small child, but you shouldn’t count on luck - compliance with baggage rules has recently become more thorough, and even a slight deviation from the norm can be costly for the passenger.

Exceeding the number of free baggage pieces

In official airline terminology, a suitcase or bag that exceeds free rate carriage by the number of pieces of baggage are called excess baggage. As a rule, passengers themselves more often call it in colloquial vocabulary additional or paid luggage.

Cost of excess baggage for Russian airlines

Cost of excess baggage Russian airlines

airline	first additional piece of baggage
Aeroflot
flights within the Russian Federation	2500 rubles	2500–5000 rubles	5000–7500 rubles
flights to Europe	50 euros	100–150 euros	100–150 euros
S7 Airlines
flights within the Russian Federation	2000–3000 rubles	2000–6000 rubles	2000–3000 rubles
flights to Europe	50–70 euros	50–140 euros	50–70 euros
UTair
flights within the Russian Federation	1500–2000 rubles	2000–4000 rubles	2000 rubles
flights to Europe	28–35 euros	35–70 euros	35 euros
Ural Airlines
flights within the Russian Federation	2500 rubles	2000–10000 rubles	10,000 rubles
flights to Europe	40 euros	40 euros	100 euro

Cost of excess baggage on flights within Europe

airline	first additional piece of luggage	excess weight of one piece of luggage	Exceeding the size of one piece of luggage
Lufthansa	75 euros (all other rates)	50 euros	100 euro
Alitalia	25–45 euros (Light tariff) 60 euros (all other rates)	60 euros	80 euros
British Airways	25–75 euros (Basic rate) 75 euros (all other rates)	75 euros	no information
Austrian Airlines	25–55 euros (Light tariff) 75 euros (all other rates)	75 euros	100 euro
KLM	45–70 euros (all other rates)	70 euros	75 euros
Air France	25–35 euros (Light tariff) 45–75 euros (all other rates)	70 euros	75 euros
Czech Airlines	25–55 euros	25–35 euros	no information
Air Baltic	20–60 euros	50 euros	60 euros

Oversized checked baggage

Oversized baggage means any baggage that significantly exceeds the standard size and/or weight. As a rule, we are talking about sports equipment, musical instruments, wheelchairs. Such baggage is also excess baggage, but different airlines may be called differently: special, heavy, non-standard or oversized. In most cases, it is paid for, just like excess baggage, the only difference is that the transportation of oversized baggage must be agreed upon in advance (24–36 hours before departure) with the airline by calling the hotline.

Important! There are no generally accepted rules regarding the carriage of oversized baggage. Airlines set them independently, so in each individual case you need to clarify the current rules of your carrier.

Many airlines do exceptions for the most popular categories of oversized sports equipment, which are:

a set of ski/snowboard equipment;
set of equipment for surfing / diving.

The exceptions are that such a set can be carried free of charge or in exchange for one standard piece of checked baggage. Sometimes - at a discounted price.

Features of transporting checked baggage on an airplane

Loading luggage

So, let's look at the main problems that your checked luggage may encounter:

What is prohibited from being carried in checked baggage?

weapon;
liquefied and compressed gases;
radioactive materials;
chemicals and toxic substances;
poisons and toxic substances;
corrosive and caustic compounds;
flammable liquids;
flammable solids;
pyrotechnics and fireworks;
organic peroxides and oxidizing substances;
explosives, as well as any objects filled with explosives.

For any modern person, 95% of prohibitions are taken for granted. The remaining 5% of prohibitions, which the average passenger is not always aware of, include:

lighters and matches;
tobacco and charcoal for hookah;
children's toys that imitate weapons;
electronic smoking devices powered by batteries.

Carriage of lithium batteries

As a rule, almost all airlines prohibit the carriage of lithium batteries without the original packaging and portable chargers (power banks), due to the risk of short circuits and subsequent fire. In cases where lithium batteries are inside equipment, transportation rules depend on their power, which is determined by the amount of lithium they contain. There are three categories:

smartphones, laptops, digital cameras and other devices with a power density of up to 100 Wh (containing no more than two grams of lithium) are allowed to be carried in luggage.
laptops with extended lifespan, professional audio and video equipment, as well as other equipment with a power density of 100 to 160 Wh (2–8 grams of lithium). To carry it, the passenger must apply for a special permit in advance.
Segways, hoverboards, hoverboards and other equipment with a power density of more than 160 Wh (8 grams of lithium or more). Carriage is prohibited.

keys and cash;
precious metals and products made from them;
fragile items without proper packaging;
important documents, securities and bonds;
glasses and contact lenses without original packaging;
perishable food products.

What is best to carry in checked baggage?

We want to talk about those things that are better to transport in checked luggage, as it is more convenient, more reliable and will not cause any hassle. In addition, there are a number of goods prohibited from being carried in hand luggage - they Necessarily must be taken in luggage.

Outerwear and shoes. Not because they are prohibited from being carried in hand luggage, but because it is much more convenient than filling a small bag with bulky items that you can take onto the plane.
Manicure accessories and sets. Almost all airlines have banned nail scissors, nail files, eyebrow tweezers and any other sharp objects from being carried on board.
Beverages. All liquids with a volume of more than 100 ml are prohibited from being carried in hand luggage. Pack them properly and put them in your suitcase.
Gel products and products. For example, black and red caviar, soft cheeses, peanut butter and many other products of similar consistency are considered liquids. They are always removed from hand luggage unless purchased at a Duty Free store.
Cosmetics and perfumes. Many of these goods are also classified as liquids. This category includes not only perfumes, deodorants and sprays, but even such seemingly “solid” cosmetics as mascara and foundation.

How to choose the right luggage suitcase

The choice of suitcase itself also plays a role during transportation. You can read in detail about how to choose the right suitcase and what their differences are, but for now, briefly about the important things. The main thing that the suitcase complied with the minimum size of the baggage allowance 158 cm and contained 23 kg of weight without bursting at the seams. According to the material of your choice:

lighter, but not always comfortable canvas material. The lighter the suitcase itself, the more you can put in it;
heavier but more durable polycarbonate. Such suitcases protect the contents well, but reduce useful weight and volume.

The color scheme is purely a matter of taste, but a bright suitcase is easier to identify. Keep in mind that ideally the suitcase should expand slightly in width in case you need to pack bulky items. Make sure that even when unfolded it does not exceed the carriage limit.

How to pack a suitcase correctly

Try not to overload your suitcase. Make a list of what you really need, without taking into account changing outfits 3-4 times a day. We recommend making a basic list of necessary things once, and with each new flight, supplementing it with those things that are determined by the nature and purpose of a particular flight.

You should never take a full suitcase to your destination, because on the way back there will definitely be new purchases, gifts or souvenirs, often unplanned.

In addition to the fact that you need to pack (usually) a lot of necessary things into your suitcase, you need to do this in such a way as not to damage fragile items, and ideally, not to wrinkle clothes and shoes. Nowadays, there are several good methods on how to properly pack a suitcase, which describe in detail how best to fold things so that they take up a minimum of space while maintaining a “marketable” appearance.

Is it worth wrapping a suitcase with film?

For security purposes, it is highly advisable to wrap your luggage with film before checking it in, which will protect not only from damage, but also from possible theft. Since this service is usually not very cheap (10–12 euros), you can wrap your suitcase in cling film yourself before departure or directly at the airport building.

How to check in and check in luggage at the airport

At the airport, the passenger, along with his luggage, must go through a clearance process called baggage check-in. This action is a simple formality and takes no more than five minutes. During check-in, the airline checks in the baggage and accepts it for transportation under its own responsibility.

There are two ways to check in your baggage:

at the baggage drop-off desk;
at the flight check-in counter.

Baggage tag

At both counters, baggage check-in is carried out in the same way as follows. The passenger gives his luggage to the employee and shows his boarding pass. The employee checks whether the baggage corresponds to the baggage allowance and registers it in the system, after which, depending on the number of pieces of baggage, prints luggage tags and sticks them on each suitcase. The passenger must receive the same number luggage receipts, which may also be called tear-off baggage tag coupons. They will be required to identify your luggage at the airport of arrival.

Important! Be sure to check that the receipts are correct and that the tags are attached well. If they come off during transportation or flight, your luggage will be lost.

At some major airports you can see such a modern innovation as automatic baggage claim counter(self-service baggage drop-off), which is the fastest way to check in your baggage. However, unfortunately, only the most technically equipped airports in the world are currently equipped with automatic counters.

Declaring the value of luggage

FRAGILE

Typically, passengers request the FRAGILE sticker as a precaution when carrying food or exotic fruits. Sometimes it really helps.

Do not forget that when transporting fragile items in a suitcase, you should make sure that they are well packed.

Customs control of checked baggage

Pre-flight registration occurs as follows - first, the passenger, clothes and personal items in their pockets.

For checked baggage the following applies: simplified procedure carrying out customs operations, meaning that customs control of baggage is carried out without presenting it to the customs authority directly by the passenger himself.

The simplified procedure does not eliminate the need to comply with the norms and rules of customs legislation. , the passenger by default declares that there are no goods in his luggage that are subject to customs declaration in writing and/or prohibited for transportation. Confirmation of the passenger's statement is.

How to claim checked baggage upon arrival

Band conveyer

After you get off the plane and go through passport control, you go to the hall where the conveyor belts for baggage claim are located. As a rule, several electronic monitors are also installed in the hall, on which you can see all the relevant information, on which conveyor the baggage of a particular flight will be issued. Above each conveyor belt hangs a board with information about the flight. Find yours, wait for your suitcase, after which you can enter the area customs control and on the way out.

Damage to luggage

If upon receipt of your suitcase you find that it is damaged, you should immediately contact the airport staff and draw up a special report. If you can prove that the suitcase contained valuables that were damaged during transportation, you can count on compensation for losses. However, in practice this is very difficult to do.

No-show and/or lost baggage

Unfortunately, it also happens that luggage does not end up in the hands of its owner after the flight. This happens rarely, but it does happen. According to statistics, in 2015 there were approximately 6.5 passengers per 1000 passengers. lost suitcases. This is two times less than it was in 2007.

If all the suitcases on the conveyor belt have already been sorted, but yours is still missing, the first thing to do is contact the airport staff and check in a special room “ forgotten luggage“, he could get there either by mistake or if you went through passport control for a long time. If there is no luggage there either, you should write a special report on the airline’s letterhead (in the same way as in the case of damage), in which you should describe in detail both the suitcase itself and its contents. A photograph taken in advance will be useful, as well as “special features” of your suitcase: bright stickers, unusual color, shape and other differences.

As a rule, the absence of luggage at the destination is due to the fact that it was mistakenly loaded onto another plane, which means that after a few days of searching the luggage will be found. In this case, the airline, at its own expense, must deliver the suitcase to the address indicated by the passenger. In 2015 about 85% lost luggage was returned to passengers by courier service within 36 hours.

If the lost luggage could not be found, then the passenger may be entitled to compensation of up to $20 per kilogram of weight per international flights, and on domestic ones - no more than 600 rubles (if the suitcase did not have a declared value). The loss report is reviewed within 30 days, after which the passenger receives an official response notifying him of compensation.

Separately, I would like to say that staying in a foreign city without checked luggage, and therefore without most of your own things, is definitely a stressful situation. Therefore, your suitcase should not contain any of the essentials. They should always be taken in hand luggage.

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30. At the point of departure of the baggage car, baggage and cargo luggage are loaded into it by station loaders, evenly distributing heavy items on the floor of the car. Lightweight and fragile items should usually be placed on shelves.

The capacity of the carriage should be used to the maximum, only the passages in the middle of the carriage and at the door remain free.

31. Baggage and cargo luggage are placed in the baggage car in the order of the sequential arrangement of stations, i.e. luggage and cargo luggage destined for the nearest stations should be placed closer to the doors at the side walls of the car on the side on which the unloading station along the train is located, and luggage and cargo luggage destined for more distant stations should be laid out in the depths of the car. In cases where the volume of luggage and cargo luggage transported in a baggage car is insignificant, baggage and cargo luggage can be placed in the car in sectors. To do this, the luggage storage room of the car must be divided into sectors by a conventional line (chalk, paint).

Baggage and cargo luggage destined for the final station of the train are placed at the front wall on the opposite side from the service compartment of the baggage car, without leaving a passage in the middle.

The luggage car "behind the seals" must be loaded evenly over the entire area of the car's storage area.

It is prohibited to load the car in excess of its carrying capacity.

32. Upon completion of loading luggage and cargo luggage and checking the correctness of the delivery list, the station acceptance and delivery person indicates in words in the delivery list the number of seats and transportation documents handed over to the delivery and acceptance list on trains. After the signatures of both acceptance officers, the first copy of the delivery list is handed over to the acceptance officer of cargo and baggage on trains, and a copy remains at the station.

VIII. Departure of baggage and cargo luggage from stations.

38.Transit luggage and cargo luggage. and baggage accepted at a given station must be sent to its destination on the first agreed train without delay.

IX. Failures during transportation of luggage and cargo luggage.

39. If luggage (cargo luggage) is found to be unsafe during loading, unloading or reloading, station employees draw up a commercial act in accordance with the Charter railways of the USSR in the manner prescribed by the Instructions for act-claim work. Commercial acts are drawn up in triplicate. The first copy of the act is sent to the road department, the second is issued to the recipient, the third is kept in the station’s files.

40. Luggage found at the station, for which there are no transportation documents (remaining underloaded, separated from the documents), is formalized with a commercial act and, after identifying the identity, must be immediately sent to the destination station with the first departing passenger train free of charge according to the forwarding document with the commercial act attached.

The ownership of undocumented baggage (cargo luggage) can be established by the brand, inscriptions on the places, based on the results of the search or opening of these places.

Delivery documents are drawn up according to the baggage (cargo) road manifest, indicating the reason for delivery, the number of pieces, their weight and to which main shipment (indicate its number) the luggage or cargo luggage is sent. The baggage (cargo) receipt and the stub of the baggage (cargo) road manifest from the delivery document remain at the station.

Documents without luggage (cargo luggage), as well as luggage (cargo luggage) without documents or with any defects, are loaded at the station into a baggage car with the obligatory attachment of a commercial act.

In the delivery list, against the number of such shipments in the “brand” column, the number of the commercial act is indicated.

41. If there is a mark in the baggage road manifest about existing shortcomings in the baggage packaging, certified by the signature of the receiver and the stamp of the station that accepted the luggage for transportation, the latter is accepted into the baggage car by the cargo and baggage receiver on trains without hindrance without a commercial act.

Sent to another station(not for its intended purpose) baggage along with documents is registered by the station that discovered the shipment, with a general form act in triplicate. One copy of the act is sent to the road department of the station that allowed the luggage to be sent, the second with the transportation documents - with the luggage, and the third remains in the affairs of the station. Baggage is sent to its destination along with the main documents and a general form attached.

If undocumented luggage or cargo luggage or documents without luggage (freight luggage) are found in a baggage car, the baggage car acceptance and delivery person is obliged to hand them over at the destination station, if one is located along the train, or at the transshipment station, and in some cases at the final station (formation or turnover) , according to a separate delivery list against receipt by the cargo and baggage acceptance officer at the station. In this case, the delivery list indicates that the document is being handed over without luggage (cargo luggage) or luggage (cargo luggage) without a document.

If, along the way, pieces of luggage or cargo luggage are found in a baggage car in which a leak has formed that could cause damage to the luggage of other passengers, the cargo and luggage acceptance person on trains is obliged to hand them over at the first passing station where the train can be parked, according to a separate delivery list (in the delivery list indicates that the places have leaks).

44. If an error is detected along the route (unloading, loading of luggage and cargo luggage without documents, with signs of theft, extra seats, etc.), the cargo and luggage acceptance person on trains must give a telegram to the heads of the stations involved.

45. When unloading luggage or cargo luggage, a note is made on both copies of the delivery list indicating which shipment it relates to and what the defect is. These marks are certified by the signature and official stamp of the cargo and baggage acceptor on trains, who checks in the luggage or cargo luggage, as well as the signature and stamp of the cargo and luggage acceptor at the station who accepted it.

46. If, when unloading baggage cars “behind the seals”, shipments with defects, separation of pieces of baggage and documents, sending baggage or cargo luggage for other purposes, violation of the plan for the formation of mail and baggage trains and baggage cars are found, the acceptance and delivery person of cargo and baggage at the station must the same day, give a telegram to the station for loading the wagon and the destination station of the baggage (freight luggage), and, if necessary, to other stations involved, draw up a general form of act, and, where necessary, a commercial act, which is sent to the passenger service of the road for loading the baggage wagon to take action.

Depending on the type of aircraft used to transport commercial cargo, the following methods of transporting baggage, mail, and cargo are distinguished:

Transportation using packaging means (in containers or on pallets);

Transportation in bulk, without the use of packaging means;

Mixed - one part in bulk, and the other - by means of packaging.

When delivering baggage, cargo, mail under the aircraft for loading into the baggage and cargo compartments, the person responsible for organizing commercial servicing of the aircraft on the apron checks the presence of the baggage manifest, air waybills, cargo and mail manifests, as well as the compliance of the entries made in them with the presented number of pieces (containers) , pallet).

Loading of baggage, cargo and mail by the method of recalculating seats is carried out by a team of loaders who, under the control of the person responsible for organizing commercial servicing of the aircraft on the apron, ensure the placement of commercial loads in the luggage and cargo compartments of the aircraft in the presence of an airport security service employee and a flight attendant who controls the integrity of the packaging, the number of seats and availability of tags (at the base airport).

The amount of actually loaded luggage, cargo and mail must correspond to the data entered in the documents.

When filling the next baggage and cargo compartment, the hatch of the first compartment must be closed and be under the control of an airline employee (at the base airport).

It is prohibited to simultaneously load luggage, cargo, mail into different luggage and cargo compartments, or simultaneously into the aircraft cabin and luggage and cargo compartments, because this eliminates the possibility of monitoring compliance with technological standards.

It is prohibited to load baggage, cargo and mail at the base airport in the absence of a representative of the airline (responsible for organizing commercial servicing of the aircraft on the apron) and a representative of the airport’s airport security service. If necessary

The person responsible for organizing commercial servicing of aircraft on the apron, together with a representative of the airport's security service, organizes identification of baggage by passengers.

In cases where a passenger is removed from a flight, his baggage must be unloaded.

Responsibility for the transportation of baggage, cargo and mail rests with:

For containerless transportation - for compliance with the documents included

(baggage manifest, cargo and postal manifests), actually loaded seats, serviceability of packaging, presence of tags, labels and markings - for flight attendants.

Using packaging means - for the contents of containers and their compliance with those specified in the transportation documents, the presence of seals, labels and tags on containers (pallets) to the loader foreman (at the base airport).

Control over the placement and securing of commercial cargo in the luggage and cargo compartments of the aircraft, the number of loaded containers (pallets - to the person responsible for organizing commercial servicing of the aircraft on the apron (at the base airport).

At foreign missions and airports Russian Federation, where airlines have representative offices:

For the contents of containers (pallets) and loaded commercial cargo in bulk, its compliance with what is specified in the documents, the presence of seals, labels and tags, placement and fastening in the luggage and cargo compartments of the aircraft, the correct execution of transportation documents, including the loading diagram - to the airline representative.

For the presence and condition of seals, labels and tags on containers, loading in bulk,

as well as the safety and transfer of documents for commercial loading to flight attendants.

At foreign airports and airports of the Russian Federation where there is no airline representative:

For compliance of the number of loaded containers (pallets) and commercial loading in bulk specified in the transportation documents, the presence of seals and labels

and tags, integrity when loading the package, drawing up “LOADING INSTRUCTION” according to the alignment schedule presented by the flight crew member - to the flight attendant. Control over securing containers (pallets) and closing hatches is the responsibility of the flight crew.

loading of commercial cargo at the final (intermediate) airport is carried out under the direct supervision of an airline representative and flight attendant.

after closing the cargo hatches of the aircraft, the airline representative hands over the baggage manifest, cargo manifest and air waybills, “Aircraft Loading Chart” to the senior flight attendant of the crew.

Before loading into the aircraft, the packaging device must be in good working order, have filled container tags and be cleared of dirt, snow, and water.

Packaging facilities with baggage, mail, cargo, loaded equipment must be placed in accordance with the aircraft loading diagram.

The specific floor load and the maximum load of individual luggage and cargo compartments of the aircraft must not be exceeded.

Bulk cargo must be distributed evenly in the luggage compartment or part thereof so that the overall center of gravity is in the middle of the compartment. Large

Oversized cargo must fit into the dimensions of the cargo compartments, taking into account the necessary clearances between the cargo and the elements of the cargo compartments.

The cargo must be loaded first, then the mail and, lastly, the luggage,

formed by destination.

Crew baggage with the “Crew bag” tag is placed separately from the rest of the baggage in certain positions of the cargo compartments depending on the type of aircraft.

It is prohibited to use non-standard,

deformed and damaged containers and pallets. On leased aircraft such as BOEING and AIRBUS, it is prohibited to use bundling equipment,

not having an international quality certificate.

The load should not protrude beyond the dimensions of the pallet and its height should not exceed

160cm for aircraft types IL-86, IL-96-300, V-767, V-777. For aircraft type A-319, A-320,

A-321, the height of the load on a pallet should not exceed 116 cm.

Pallets sent in a stack must be tightly tied into packages, and the numbers are indicated in the “Aircraft Loading Scheme”. If it is necessary to send cargo on a stack of empty pallets, it is necessary to check the reliability of fastening of empty pallets

to the carrier through the pallet and the load to the carrier pallet.

Valuable cargo in a sealed container is installed in accordance with the alignment data. Valuable cargo in small packaging and diplomatic mail (up to

10kg) is placed by the flight attendant foreman in the aircraft cabin, indicating in

“Aircraft Loading Chart” shows the location and name of the senior flight attendant.

When transporting luggage, cargo and mail, not assembled on pallets or in containers, on an aircraft with a container type of transportation, they are loaded into BULK. Checking the number of seats, the presence of tags and the proper packaging of loaded baggage, cargo and mail in the BULK / lower deck lobbies is carried out by a designated flight attendant.

For transportation of weapons, their components, ammunition and special equipment

A lockable metal box measuring 1100x500x300 mm, painted red, must be placed on board the aircraft. Metal boxes for transporting weapons are located on the aircraft in the following places:

TU-134 - in luggage compartment No. 1

Tu-154M - in luggage compartment No. 2

IL-62 - in luggage compartment No. 1

IL-86 - on the lower front shelf on the starboard side in the underground room of the lobby No. 3

IL-96-300 – in luggage compartment No. 3

B-767, B-777, A-310, A-319, A-320, A-321 – in BULK

What do you do almost every time you fly on an airplane? Checking in your luggage.

This is a very simple procedure - drop off your suitcase from the girl at the check-in counter and then, immediately upon arrival, take it from the baggage claim area. It would seem as simple as shelling pears. Let's see how it really works.

So, you arrived at the airport with the goal of finally leaving rainy St. Petersburg for Fiji for three months. This is very important to do in Fiji, because as I write this note, it’s raining outside and I really fucking want to go to Fiji.
You approach the girl, put your suitcase on the scales, give her your passport and smile. The girl, of course, smiles back and at the same time checks in her luggage. At this moment, all the data about your suitcase is entered into the computer - its weight, linking it to a specific passenger, and the entire route is formed, taking into account transfers. This takes a second, after which a telegram is generated with all this data, which is sent to a central server in London in the form of a luggage tag.

Why London? But because there is a single system, one for everyone. Your suitcase could fly through ten airports in different countries, and each of them must clearly understand what it is and where it is flying. This is globalization.

And the sweet girl takes stickers with a unique barcode from the printer and sticks them on the suitcase in different places.

After which the suitcase leaves for the unknown, followed by Fiji. This is what this unknown looks like:

In Pulkovo, on the first and second floors, right behind the wall where suitcases go, a very complex system of conveyors, belts and other mechanisms has been built. Suitcases fall there.

They drive along the tape and periodically pass scanners that read the barcode that the cute girl pasted a couple of paragraphs earlier.

The suitcase travels at a very high speed, about three times faster than a person walking. The suitcase may fall on its side, may be tilted - but it is important for the system to understand what is in front of it. Therefore, there is not just one scanner hanging, there are usually three of them. In Pulkovo they conducted an experiment - they put only one barcode on a suitcase, and a small one at that - the scanner still reads it with a high probability.

Since the scanner is configured very sensitively, you cannot approach it.

All tapes and other media intersect, rest against each other, and make forks. The system, having identified a piece of luggage and read the code, asks the server in London where this suitcase is going. And he receives a flight number in response. The cart is already equipped for this flight; it is located somewhere at the end of the conveyors. The system’s task is to bring the suitcase exactly to the desired cart.

The suitcase ends up on a special platform called the “courier”. At the same time, the system knows exactly which courier carries the luggage.

At the moment when, according to the system, it would be nice for the suitcase to change direction, the courier dumps the luggage onto another belt.

During the movement, the suitcase is examined very carefully. They scan him again, sniff him, maybe even feel him (we were not allowed into this area), and they give the suitcase an MRI. During all these medical procedures, the risks that interfere with loading it on board an airplane are consistently removed from the suitcase.

This ensures that nothing explosive, poisonous or otherwise dangerous will fly with you.

At the moment when the suitcase has already been thoroughly examined and found safe, the system transports it towards loading into the cart. This is already a sterile zone, that is, everything is safe here. At the most necessary moment, the suitcase falls into such a funnel and coolly slides down to the first floor.

On the first floor the suitcase ends up on the so-called “lateral”. This is also a conveyor, but it’s not very fast. His task is to bring the suitcase to the person who will perform further manipulations.

Passing by one lateral, I suddenly discovered a penguin on it, who probably wants to go to Fiji.

At the end of the lateral there is a living person. It would seem that you take the suitcase and throw it in the cart, but no. At the airport, as the fathers bequeathed, accounting and control are needed everywhere.

The employee begins packing a certain time before departure. The first thing is to open a virtual cart on the computer, the number of which corresponds to the number of the cart physically located at the lateral.

Each piece of luggage is then scanned and placed into an open cart. When the cart is full, it closes on the computer and the next one opens. And based on the assembled cart, a luggage manifest is created, that is, a document describing what lies here. As a result, the system still knows where exactly in the airport, right down to the cart, each individual suitcase is located.

When all the luggage has been accepted and the last cart is complete, the lateral closes. For example, Copenhagen is already being loaded onto the plane, and Gelendzhik is just falling from the second floor.

A special machine comes to pick up the carts. It's called ROFAN ZH4. When all the carts are ready, this Rofan cheerfully takes them to the plane, where loading takes place.

Non-standard items are transported separately to the aircraft - strollers, wheelchairs.

In case some suitcase is completely late, there is a special heel at Pulkovo that can make it to the plane at the last second.

Unfortunately, any complex system can fail. A perfectly functioning system may be subject to human error. I think that such a warning appeared on every lateral for a reason. It’s not entirely clear, however, why it should be duplicated into Turkish.

I was especially pleased with the instructions on how to properly handle luggage laid out on the racks. Judging by the bottom of the poster, sometimes very clever, creative guys work at Pulkovo.

Many frequent flyers are faced with the problem of lost luggage. The suitcase may not keep up with the owner, or it may even humiliate him - by flying, for example, to America and back, while the unfortunate vacationer is languishing in Gelendzhik. Why is this happening?

The first problem is the straps on sports bags. Everything is simple here - the ideal system for the system is a rectangular suitcase, without protruding parts, with a clearly visible barcode. And when a backpack with ten straps hanging down falls onto the belt, it has an excellent chance of getting caught on something. For example, for a nearby suitcase, and with a newfound friend he will go to a place completely different from where the system plans to drop him.

The second problem is packing your suitcase. You must understand that if a suitcase needs to be inspected, it will still be inspected. If the suitcase needs to be opened, it will be opened. But many people still try to pack their luggage in plastic wrap before departure so that it looks like a bun. Then, instead of lying calmly and peacefully on the conductor, he begins to roll down, stick to other suitcases and again goes the wrong way.

A very big problem is old barcodes. When the system reads a barcode from a previous flight, it may not have time to read and recognize the new, current one. As a result, the suitcase will fall into the zone of unidentified things and will be analyzed manually by one of these fine guys.