Acceptance of the aircraft and the delivery of baggage at the airport of destination, in the transit airport. V.

Rules and rules of transported baggage

So, we will start with the fact that when determining the norm of transported luggage, the airline is used system number of seats (Peace Concept), which lies in the fact that one passenger has the right to carry several luggage sites.

At one site of baggage should be understood one bag or one suitcase with a maximum weight 23 or 32 kg. Maximum size of one luggage site - 158 or 203 cm For the sum of three dimensions (length + height + width), taking into account the protruding parts (handles, pockets, wheels).

Accurate number of locations of luggage, their weight and size Each airline is installed individually, depending on the class of passenger service and the type of tariff tariff.

There are three class of passenger service: economy, business and first class. As part of each class, the airline is independently installed from one to several types of tariffs. As a result, the total number of tariffs among each carrier usually ranges from 4 to 10. It is important to understand that the types of tariffs are not standard for all airlines in the world, but differ in individual conditions. Including they differ in the norms of baggage.

Norms of free provision of registered baggage

Since the airlines do not exist for a single tariff classification, it cannot exist and standard standards free transport Registered baggage. However, conditionally all tariffs of different airlines of the world can be divided into several categories.

Category 1. - the budget rate of economy class, also known as suggable tariff. It does not include the standard of free luggage, but the passenger has the ability to take (as an additional service).

On the reluctant tariff you can only carry a manual sting. The name for the reliable tariff each airline installs independently, although generally accepted is Light (Light). Sometimes used Basic (basic).

Category 2. - Standard economy class tariffs. As a rule, there are always several such tariffs, which is caused by different quantities. additional services. As for the norms of free baggage, such tariffs are no different. All of them provide for one place of baggage Weight no more than 23 kg, but its sizes can be 158 or 203 cm. Before the free norm, you can take several units of paid baggage, more.

Examples of tariff names of the second category are as follows: Basic (basic), Standard (Standard), Flex (flexible), Classic (Classic).

Category 3. - Premium economy class rate. Provides one or two luggage sites, weighing 23 or 32 kg, the dimensions of which are 158 or 203 cm. You can also take an additional one. Examples of third category tariff names: Comfort (Comfortable), Premium (Premium).

Category 4. - Business tariffs and first class. If the airline is represented at one tariff for business and first class, then in 90% of cases it two places baggage 32 kg each. However, when several tariffs are presented for each of these classes, then the most "modest" of them will provide for one place 32 kg (or two places of 23 kg), and the best - two or three places 32 kg. Luggage dimensions remain unchanged - 158 or 203 cm.

Comparison of the standards of free baggage

airline, class, tariff	number of seats	Weight Limit	Maximum size
Aeroflot
class Economy, Promo tariff (PROMO)	1st place	23 kg	158 cm
economy class, Budget rate (Saver)	1st place	23 kg	158 cm
economy class, optimum rate (Classic)	1st place	23 kg	158 cm
class Economy, Premium Tariff (Flex)	2 places	2 x 23 kg	2 x 158 cm
comfort class, Optimum tariff (Classic)	2 places	2 x 23 kg	2 x 158 cm
comfort Class, Premium Tariff (FLEX)	2 places	2 x 23 kg	2 x 158 cm
business Class, Optimum Tariff (Classic)	2 places	2 x 32 kg	2 x 158 cm
business Class, Premium Tariff (FLEX)	2 places	2 x 32 kg	2 x 158 cm
S7 Airlines.
economy class, basic tariff	The service is not provided
economy class, flexible tariff	1st place	23 kg	203 cm
business class, basic tariff	1st place	23 kg	203 cm
business class, Flexible tariff	2 places	2 x 32 kg	2 x 203 cm
Utair.
class Economy, Light rate	The service is not provided
class Economy, Tariff Standard	1st place	23 kg	203 cm
economy class, flexible tariff	1st place	23 kg	203 cm
economy class, Comfort rate	2 places	2 x 32 kg	2 x 203 cm
business class, business tariff	2 places	2 x 32 kg	2 x 203 cm
Ural Airlines
class Economy, Promo tariff	1st place	10 kg	203 cm
economy class, economy rate	1st place	23 kg	203 cm
economy class, Premium rate	1st place	23 kg	203 cm
business class, Light rate	1st place	23 kg	203 cm
business class, business tariff	2 places	2 x 32 kg	2 x 203 cm
Lufthansa.
economy class, Light rate	The service is not provided
class Economy, Classic rate	1st place	23 kg	158 cm
economy class, Flex tariff	1st place	23 kg	158 cm
class Economy, Premium Tariff	2 places	2 x 23 kg	2 x 158 cm
business Class, Business Tariff	2 places	2 x 23 kg	2 x 158 cm
first class, first tariff	3 places	3 x 32 kg	3 x 158 cm
Czech Airlines.
class Economy, Lite Tariff	The service is not provided
class Economy, Plus rate	1st place	23 kg	250 cm
economy class, Flex tariff	1st place	23 kg	250 cm
business Class, Business Lite Tariff	2 places	2 x 32 kg	2 x 250 cm
business Class, Business Tariff	2 places	2 x 32 kg	2 x 250 cm
Alitalia.
economy class, Light rate	The service is not provided
economy class, Economy rate	1st place	23 kg	158 cm
class Economy, Premium Tariff	2 places	2 x 23 kg	2 x 158 cm
business Class, MEDIUM HAUL Tariff	2 places	2 x 23 kg	2 x 158 cm
business class, Long Haul tariff	2 places	2 x 23 kg	2 x 158 cm
British Airways.
class Economy, Basic Tariff	The service is not provided
economy class, ECO tariff	1st place	23 kg	208 cm
economy class, Euro Traveler tariff	1st place	23 kg	208 cm
economy class, World Traveler tariff	1st place	23 kg	208 cm
economy class, World Traveller Plus	2 places	2 x 23 kg	2 x 208 cm
class Economy, Prem Plus Tariff	2 places	2 x 23 kg	2 x 208 cm
business Class, Club World Tariff	2 places	2 x 32 kg	2 x 208 cm
business class, Club Europe tariff	2 places	2 x 32 kg	2 x 208 cm
first class, first tariff	3 places	3 x 32 kg	3 x 208 cm
Austrian Airlines.
economy class, Light rate	The service is not provided
class Economy, Classic rate	1st place	23 kg	158 cm
economy class, Flex tariff	1st place	23 kg	158 cm
business Class, Business Tariff	2 places	2 x 32 kg	2 x 158 cm
Air France.
economy class, Light rate	The service is not provided
class Economy, Tariff Standard	1st place	23 kg	158 cm
economy class, Flex tariff	1st place	23 kg	158 cm
class Economy, BUSINESS FLEX Tariff	2 places	2 x 32 kg	2 x 158 cm
KLM.
economy class, Light rate	The service is not provided
class Economy, Tariff Standard	1st place	23 kg	158 cm
economy class, Flex tariff	1st place	23 kg	158 cm
business Class, Business Tariff	2 places	2 x 32 kg	2 x 158 cm
Air Baltic.
class Economy, Basic Tariff	The service is not provided
class Economy, Premium Tariff	1st place	20 kg	230 cm
business Class, Business Tariff	2 places	2 x 20 kg	2 x 230 cm

How loyalty programs affect baggage standards

If the passenger is a member of the bonus loyalty program of one of the air carriers, then when accumulating a certain number of points / miles or receiving a gold / platinum status, the airline provides opportunity to carry an additional suitcase without surcharge. It is convenient and nice, so if you plan to fly one airline quite often, it is standing as quickly as possible to register on the system and start saving bonuses. In addition to providing baggage, you can get other privileges. Their full list is presented on the official website of the airline.

The weight and size of baggage is not summed

Very often, passengers are wondering if it is possible to summarize the baggage with friends, family or children). Answer, alas, negative. Each passenger has the right to carry only that baggage rate, which is specified in the ticket. According to the rules, any deviation (in the oldest) will be considered an exception, it will have to be paid to additionally. In practice, airline employees can sometimes make an exception if only one parent flies with a small child, but it's not worth rectifying the rules of baggage recently, and even a minor deviation from the norm can cost the passenger expensive.

Excess the number of free luggage sites

In the official terminology of airlines suitcase or bag that exceed free norm Suggested by the number of luggage sites are called supervertinal luggage. As a rule, the passengers themselves in conversational vocabulary are more often called additional or paid baggage.

The cost of supernorumatic baggage in Russian airlines

The cost of supernorumatic baggage russian airlines

airline	First Additional Luggage Place
Aeroflot
Flights to the Russian Federation	2500 rubles	2500-5000 rubles	5000-7500 rubles
Flights to Europe.	50 Euro	100-150 Euro	100-150 Euro
S7 Airlines.
Flights to the Russian Federation	2000-3000 rubles	2000-6000 rubles	2000-3000 rubles
Flights to Europe.	50-70 Euro	50-140 Euro	50-70 Euro
Utair.
Flights to the Russian Federation	1500-2000 rubles	2000-4000 rubles	2000 rubles
Flights to Europe.	28-35 Euro	35-70 Euro	35 Euro
Ural Airlines
Flights to the Russian Federation	2500 rubles	2000-10000 rubles	10,000 rubles
Flights to Europe.	40 Euro	40 Euro	100 euro

The cost of supernorumatic baggage on flights in Europe

airline	First extra place baggage	Excess weight of one luggage site	Excess one luggage sized
Lufthansa.	75 Euro (all other tariffs)	50 Euro	100 euro
Alitalia.	25-45 euros (at the rate of Light) 60 Euro (all other tariffs)	60 Euro	80 Euro
British Airways.	25-75 euros (at the Basic tariff) 75 Euro (all other tariffs)	75 Euro	no information
Austrian Airlines.	25-55 euros (at the rate of Light) 75 Euro (all other tariffs)	75 Euro	100 euro
KLM.	45-70 euros (all other tariffs)	70 Euro	75 Euro
Air France.	25-35 euros (at the rate of Light) 45-75 Euro (all other tariffs)	70 Euro	75 Euro
Czech Airlines.	25-55 Euro	25-35 Euro	no information
Air Baltic.	20-60 Euro	50 Euro	60 Euro

Oversized registered baggage

Under oversized luggage, you should understand any luggage, which significantly exceeds the standard size and / or weight. As a rule, we are talking about sports equipment, musical instrumentsDisabled chairs. Such baggage is also supernorumative, but in different airlines may be called differently: special, heavy, non-standard or oversized. In most cases, it is paid, as well as an excess, the only difference is that the transportation of oversized baggage is needed in advance (24-36 hours before departure) to agree with the airline by calling the hotline.

Important! There are no generally accepted rules in relation to the provision of oversized baggage. Airlines set them independently, so in each individual case you need to specify the current rules of your carrier.

Many airlines make exceptions For the most popular categories of oversized sports inventory, which are:

a set of ski / snowboard equipment;
set of equipment for surfing / diving.

Exceptions are that the procurement of such a kit can be carried out for free or instead of one standard location of the recorded baggage. Sometimes - at a preferential cost.

Features of the adjusted baggage in the plane

Loading baggage

So, consider the basic problems that your registered luggage may encounter:

What is forbidden to pronounce in the registered baggage

weapons;
liquefied and compressed gases;
radioactive materials;
chemicals and toxic substances;
poisons and poisoning substances;
corrosive and caustic compositions;
flammable liquids;
solid flammable substances;
pyrotechnic agents and fireworks;
organic peroxide and oxidizing substances;
explosives, as well as any items styled by explosives.

For any modern person, 95% of prohibitions are considered to be granted. In the remaining 5% of the prohibitions, which the usual passenger is not always aware, includes:

lighters and matches;
tobacco and coal for hookah;
children's toys, imitating weapons;
electronic smoking devices operated by batteries.

Protection of lithium batteries

As a rule, almost all airlines prohibit lithium batteries without original packaging and portable chargers (Power Bank), which is explained by the risk of short circuit and subsequent fire. In cases where lithium batteries are inside the equipment, the rules of the transport depend on their power, which is determined by the amount of lithium contained in them. There are three categories:

smartphones, laptops, digital cameras and other devices with a specific power of up to 100 VTCs (contain no more than two grams of lithium) is allowed to join the luggage.
laptops with increased resource, professional audio and video equipment, as well as other techniques with a specific power of 100 to 160 VTH (2-8 grams of lithium). For its transport, the passenger must appeal in advance for a special resolution.
sigvei, gyroscurists, hoverboard and other technique with a specific power of more than 160 VTC (8 grams of lithium and more). Protection is prohibited.

keys I. cash;
precious metals and products of them;
fragile things without proper packaging;
important documents, securities and bonds;
glasses and contact lenses without factory packaging;
perishable food.

What is better to transport exactly in the registered baggage

We want to tell about those things that better transported in the registered baggage, as it is more convenient, more reliable and will not bring trouble. In addition, there are a number of goods prohibited by transport in hand clashes - their before You need to take into baggage.

Outerwear and shoes. Not because they are forbidden to carry in hand clashes, but for the reason that it is much more convenient than to fill with bulky things a small bag that you can take into a salon of the aircraft.
Manicure Accessories and Sets. Almost all airlines were forbidden to carry on board manicure scissors, nail files, eyebrow pads and any other sharp objects.
Beverages. All liquids with a volume of more than 100 ml is prohibited for transporting in hand baggage. Pack them properly and put in a suitcase.
Gel-shaped goods and products. For example, black and red caviar, soft grade of cheese, peanut butter and many other products of similar consistencies are considered liquids. They are always withdrawn from hand baggings, unless they were bought at the duty free shop (Duty Free).
Cosmetics and Perfumes. Many of these goods are also classified as fluids. This category includes not only spirits, deodorants and sprays, but even such seemingly "hard" cosmetics, like mascara for eyelashes and a tone cream.

How to choose a luggage suitcase

The choice of the most suitcase also plays a role during transportation. In detail how to choose the right suitcase and what are their differences, you can read here, but still briefly about important. The main thing that the suitcase corresponded to the minimal size of the norm At 158 \u200b\u200bcm and accommodate 23 kg of weight, not cracking along the seams. By material manufacturing material:

more easy, but not always a comfortable tarpaulin material. The easier the suitcase itself, the more it can be put in it;
more severe, but durable polycarbonate. Such suitcases protect the content well, but reduce useful weight and volume.

The color scheme is extremely a matter of taste, but the bright suitcase is easier to identify. Consider that Ideally, the suitcase should be a little "folded", in the event that the packaging of volumetric things is required. Watch that even in the unfolded state, he did not exceed the norm.

How to pack the suitcase

Try not to overload the suitcase. Make a list of what you really need, without taking into account the shift of the outfits 3-4 times a day. We recommend to make a basic list of the necessary things once, and with each new flight to supplement it with those things that are determined by the nature and purpose of a particular flight.

At the destination one should never take a complete suitcase, because on the way back there will be new purchases, gifts or souvenirs, often unplanned.

In addition to being put into a suitcase (usually) a lot of things, it is necessary to do this in such a way as not to damage fragile subjects, but ideally - do not interfer clothing and shoes. Nowadays, there are several good techniques, how to properly pack the suitcase, in which it is described in detail how it is better to make things that they occupy a minimum of space, while maintaining a "commodity" view.

Is it worthwhile to wipe the suitcase with a film

For security reasons, it is extremely desirable before passing a baggage to wrap it with a film, which will protect not only from damage, but also from possible theft. Since this service is usually not very cheap (10-12 euros), you can and independently wrap a suitcase with food film before departure or directly in the airport building.

How to arrange and pass the luggage at the airport

At the airport, the passenger together in the luggage must pass the process of design, which is called register baggage. This action is simple formality and takes no more than five minutes. During the registration of the airline registers luggage and takes it to transportation under its responsibility.

Luggage can be registered in two ways:

on the rack of luggage;
at the reception on the flight.

Baggage tag

On both racks, luggage registration is equally as follows. The passenger gives his baggage employee and shows the boarding pass. An employee checks whether the luggage corresponds to the norm of transport and registers it in the system, after which, depending on the number of luggage places, prints luggage birks And glue them for every suitcase. The passenger should receive the same number luggage receiptswhich can also be called tearless talons of luggage tags. They will be required to identify baggage at arrival airport.

Important! Be sure to check the correctness of the receipts and the tags are well glued. If they dug during transport or flight, luggage will be lost

In some major airports you can see such a modern novelty as automatic baggage reception rack (Self-service Baggage Drop-OFF), which is the fastest way to register baggage. However, unfortunately, only the most technically equipped airports in the world are equipped with automatic racks.

Announcement of baggage values

Fragile.

As a rule, passengers are asked to stick Fragile as a precautionary measure in cases where food is carried or exotic fruits. Sometimes it really helps.

Do not forget that when pronounced fragile things in a suitcase, you should take care that they are well packaged.

Customs control of the recorded baggage

The suggestion is as follows - at the beginning of the passenger, clothes and personal belongings in your pockets.

Registered baggage acts simplified order Making customs operations, meaning that customs control of baggage is carried out without its presentation by the customs authority directly by the passenger itself.

Simplified procedure does not cancel the need to comply with the norms and rules of customs legislation. The passenger declines the absence of goods to be customs declaration in writing and / or prohibited to the provision. Confirmation of the application of the passenger is.

How to get a registered luggage on arrival

Band conveyer

After you came out of the plane and passed the passport control zone, you go to the hall where there are ribbon conveyors for luggage issuing. As a rule, several electronic monitors are also installed in the hall, which you can see all current information on which transportation will be issued a luggage of a certain flight. Over each ribbon conveyor hangs the scoreboard with information about the flight. Find your own, wait for your suitcase, after which you can go to the zone customs control And at the exit.

Baggage damage

If you find a suitcase when you receive a suitcase, it is damaged, you should immediately contact the airport staff and make a special act. In the event that it is possible to prove that the suitcases were valuable things that were damaged during transportation, one can count on damages. However, in practice it is very difficult to do.

Non-profit and / or loss of baggage

Unfortunately, it happens that the luggage does not fall into the hands of his master after the flight. This rarely happens, but it happens. According to statistics, for 2015, 1000 passengers account for about 6.5 lost suitcases. It is two times less than in 2007.

If all suitcases on the belt conveyor have already been dismantled, and your all is not, the first thing to do is to contact the airport staff and check in a special room " forgotable baggage"He could get there as an error, so if you passed passport control for a long time. If there were no baggage there, you should write a special act on the company's branded forms (in the same way as in the event of damage), in which it is described in detail both the suitcase itself and its contents. A pre-made photo taken in advance, as well as the "special signs" of your suitcase: bright stickers, unusual color, shape and other differences.

As a rule, the absence of baggage at the destination is due to the fact that it was mistakenly shipped to another aircraft, which means that after a few days the luggage search is found. In this case, the airline must deliver a suitcase at its own account at the address that the passenger will indicate. In 2015, about 85% lost baggage It was returned to passengers by the courier service within 36 hours.

If the lost luggage failed to find, then the passenger can claim compensation to $ 20 for each weight kilogram on international flights, and on internal - no more than 600 rubles (if the suitcase was not with the announced value). The act of loss is considered within 30 days, after which the passenger receives an official response to compensation notice.

Separately, I would like to say that to stay in a foreign city without registered baggage, and therefore, and without most of your own items, it is definitely a stress situation. Therefore, there should be nothing from the subject matter in the suitcase. They should always be taken in manual sting.

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30.The point of departure of the luggage wagon luggage and the cargo shipment will ship into it the station movers, evenly distributing heavyweight places on the floor of the car. Lightweight and fragile items must be laid, as a rule, on the shelves.

Capacity of the car must be as used as possible, only passes remain in the middle of the car and at the door.

31. Baggage and shipping is placed in the luggage car in the order of the sequential location of the stations, i.e. Luggage and shipping destination at the nearest stations should fit closer to the door in the side walls of the wagon from the other side with which the unloading station is located in the course of the train, and the luggage and shipping destination for more distant stations should be laid out in the depths of the car. In cases where the volume of luggage and cargo carrier transported in the luggage car is insignificant, luggage and cargo can be placed in the wagon in sectors. For this, the luggage storage room must be divided by a conditional feature (chalk, paint) to sectors.

Luggage and shipping by appointment to the end station of trains are located at the front wall from the opposite side of the service branch of the luggage car, not leaving the passage in the middle.

The luggage wagon "for seals" should be loaded evenly throughout the area of \u200b\u200bthe pantry car.

Download the car overload capacity is prohibited.

32. By the end of the loading of baggage and cargo and checking the correctness of the completion of the completion of the station, the station's receipt indicates in the presentation of the number of places and transportation documents permitted by the leaving of the load and luggage in trains. After the paintings of both receptionists, the first copy of the delivery list is awarded to the receiving the goods and luggage in the trains, and the copy remains at the station.

VIII.. Departure of luggage and cargo from stations.

38.Translate baggage and cargo. And also the luggage adopted at this station must be sent for its appointment with the first agreed train without delay.

IX. Disabilities for the transportation of luggage and cargo.

39. In the detection of luggage disabilities (loading) during loading, unloading or overloading station workers is compiled a commercial act in accordance with the Charter railways The SSR Union in the manner prescribed by the Instruction on Assembly Claims. Commercial acts are compiled in three copies. The first copy of the act is sent to the management of the road, the second is issued to the recipient, the third is stored in the station affairs.

40. The baggage has been purchased at which there are no transportation documents (the remaining underwent, separated from the documents) is issued by a commercial act and after clarifying the belonging should be immediately sent to the destination station with the first depotable passenger train for free of charge with an application of a commercial act.

An affiliation of defocative baggage (loading) can be installed on a brand, inscriptions on the ground, according to the results of the search or opening these places.

Silver documents are compiled on the luggage (loading) road statement indicating the reason for the ignition, the number of places, their weight and which is the main shipment (specify its number) luggage or cargo. The luggage (loading) receipt and the spine of the luggage (loading) road statement from the healer document remain at the station.

Documents without baggage (loading), as well as baggage (cargo) without documents or with any faults are loaded at the station to the luggage wagon with a mandatory application of a commercial act.

In the delivery list against the number of such shipments in the Count "Mark" indicates the number of the commercial act.

41. In the presence of a mark in the luggage road statement about the existing shortcomings in the packing of baggage, certified by the signature of the leaving and the stamp of the station, which adopted the luggage, the latter is taken into the luggage car of the cargo and luggage by the trains without a commercial act.

Slaved to another station(Non-purpose) Luggage together with documents is issued by the station, found a reference, a total act in three copies. One copy of the act is sent to the management of the road road that allowed the luggage reference, the second on the transportation documents - with the luggage, and the third one remains in the affairs of the station. The luggage is sent for the purpose of the main documents with the application of the shared act.

When detecting in the luggage car without baggage luggage or luggage or documents without luggage (loading), the receptacker of the luggage wagon is obliged to pass them at the destination station, if it is located along the train, or at the overload station, and in some cases at the final station (formation or turnover) , on a separate delivery list, on receipt of the receipsee of cargo and luggage at the station. In the delivery list, in this case, it is indicated that the document without baggage (loading) or luggage (loading) without a document is surrendered.

When detecting in the path in the luggage carriage places of luggage or freight, in which a flow of other passengers may cause damage to the baggage, the cargo and baggage trains in trains is obliged to pass them on the first passing station, where the train parking is allowed, according to a separate delivery list (in The delivery list indicates that the places have to flow).

44. In the case of detection in the path of the allowed error (unloading, loading, luggage and cargo without documents, with signs of embezzlement, unnecessary places, etc.) The shipping and baggage receptor in trains should give a telegram to the heads of the involved stations.

45. Just unloading baggage or busy on the faults detected by the shipping receptor and baggage at the station made a mark in both instances of the delivery list with an indication to which sending it refers and what is the fault. These marks are certified by the signature and the official stamp of the shipping and luggage trains in trains passing the luggage or cargo, as well as the signature and stamp of the shipping receipt and luggage at the station adopted it.

46.If when unloading the luggage wagons "for fillings" will be detected to be sent with malfunctions, separation of luggage and documents, reference of luggage or busy by destination, violation of the plan for the formation of postal and luggage trains and luggage wagons of the cargo and luggage. The same day to give a telegram to the car loading station and the baggage destination station (loading), and if necessary, adding other involved stations, to draw up an act of a common form, and where it is necessary - a commercial act, which is sent in the passenger in the luggage service of the luggage wagon To take action.

Depending on the type of aircraft used for the transport of commercial download, the following ways of transportation of luggage, mail, cargo are distinguished:

Transportation using packaging tools (in containers or on pallets);

Transportation in bulk, without the use of packaging;

Mixed is one part of the bulk, and the other - packaging means.

When delivering luggage, cargo, mail under the board of the aircraft for downloading in baggage cargo compartments, the responsible for organizing the commercial service of the aircraft on the platform checks the presence of a luggage statement, cargo and shipping, cargo and postal manifests, as well as the correspondence of the records made in them to the number of places (containers , pallet).

• Luggage loading, cargo and mail by the method of recalculation of places is carried out by the loaders brigade, which is managed by the responsible for organizing the commercial service of the Sun on the Perrone, the placement of commercial downloads in the Baggage-cargo compartments of the aircraft in the presence of an airport and flight attendant employee who controls the integrity of the packaging, the number of places and Availability of tags (in the base airport).

• The number of actually loaded luggage, cargo and mail must comply with the data included in the documents.

• When filling out the next baggage - cargo compartment, the minuke of the first compartment must be closed and being controlled by the airline employee (in the base airport).

It is prohibited simultaneous loading of luggage, cargo, mail to different baggage freight compartments, or simultaneously in the Sun salon and baggage freight compartments, because This eliminates the possibility of monitoring compliance with technological standards.

• It is prohibited to load luggage, cargo and mail in the baseline airport in the absence of a representative of the airline (responsible for organizing the commercial service of the Sun on the platform) and the representative of the Sab airport. In necessary cases

responsible for the organization of commercial service of the Sun on the platform, together with the representative of the airport, organizes the identification of luggage by passengers.

• In cases of removing the passenger from the flight, its luggage is mandatory to be unloaded.

Responsibility for the transportation of baggage, cargo and mail assigned:

In confontine transport - for compliance with documents

(Luggage statement, cargo and postal manifesto), actually downloaded places, service packaging, availability of tags, labels and labels - on flight attendants.

Using packaging tools - for the contents of containers and its compliance specified in the transport documents, the presence of seals, labels and tags on containers (pallets) on the loaders brigadier (in the base airport).

Control over the placement and fastening of commercial downloads in Baggage-freight compartments of the aircraft, the number of loaded containers (pallets - for the responsible for organizing the commercial service of the Sun on the platform (in the base airport).

In foreign posts and airports Russian Federationwhere airlines are available:

For the contents of containers (pallets) and loaded commercial bulk loading, its compliance with the documents specified in the documents, the presence of seals, labels and tags, placement and fastening in the Bagging and cargo compartments of the Sun, the correctness of the execution of transport documents, including the loading scheme, to the representative of airlines.

For the presence and state of seals, labels and tags on containers, loading in bulk,

as well as the safety and transfer of documents for commercial boot - on flight attendants.

In the contour airports and airports of the Russian Federation, where there is no airline representative.:

For compliance with the number of loaded containers (pallets) and commercial loading of bulk, specified in the transportation documents, the presence of seals, labels

both the tags, the integrity when loading the packaging, the compilation of "Loading Instructions" according to the centering schedule represented by the member of the flight crew - on the flight attendant. Controlling the fastening of containers (pallets) and the closure of the hatches is assigned to the flight crew.

• Loading commercial downloads in the final (intermediate) airport is carried out under the direct control of the representative of the airline. And flight attendant.

• After the closure of cargo hatches, the airline representative of airlines. The baggage statements, cargo manifesto and airplant, "Sun loading scheme" the older flight attendant of the crew.

• Before loading in the aircraft, the package must be properly, having filled container tags and cleaned from dirt, snow, water.

• Packaging tools with luggage, mail, load, downloadable equipment must be placed in accordance with the Sun boot scheme.

• Specific load on the floor and the maximum loading of individual baggage - cargo compartments of the aircraft must not be exceeded.

• The load of bulk should be distributed in baggage - cargo compartment or part of it evenly so that the general center of gravity is in the middle of the compartment. Large

overall loads should fit into the size of cargo compartments, taking into account the necessary gaps between the cargo and elements of cargo compartments.

• Initially, load should be loaded, then mail and, last time, luggage,

formed on destination.

• Crew baggage with Crew Bag tag is placed separately from the rest of the baggage at certain positions of cargo compartments depending on the type of aircraft.

• It is forbidden for commercial downloads to apply non-standard,

deformed and damaged containers and pallets. On leasing aircraft type Boeing, Airbus is prohibited to apply packaging tools,

not having an international quality certificate.

• Cargo should not perform for dimensions pallets and height should not exceed

160cm for Sun type IL-86, IL-96-300, B-767, B-777. For sun type A-319, A-320,

A-321 The height of the cargo on the pallet should not exceed 116cm.

• Pallets sent with a stack should be rigidly linked to packages, and the numbers are indicated in the "Sun boot scheme". If you need to send a cargo on a stack of empty pallets, you need to check the reliability of fastening empty pallets

to carrier through the pallet and cargo to the carrier pallet.

• Valuable loads in a sealing container are installed in accordance with the data of the centering. Valuable cargo in small packaging and diplomatic mail (up

10kg) is located brigadier of flight attendants in the cabin of the aircraft, indicating in

"Loading scheme Sun" placement of the placement and surname of the older flight attendant.

• When transporting luggage, cargo and mail, not complied with pallets or containers, on the aircraft with a container type of transportation, loaded into the Bulk. Monitoring the number of places, the presence of tags and the serviceability of the packaging of the loaded luggage, cargo and mail in the Bulk / lobby of the lower deck provides a designated flight attendant.

• For transportation of weapons, composite parts, ammunition and special means

on board the aircraft should be placed locked on the castle Metal box with a size of 1100x500x300 mm, painted in red. Metal boxes for transportation of weapons are located on the sun in the following places:

Tu-134 - in the luggage compartment number 1

Tu-154M - in the luggage compartment number 2

IL-62 - in the luggage compartment number 1

IL-86 - on the bottom front shelf on the right side in the underground room of the lobby number 3

IL-96-300 - in the luggage compartment number 3

B-767, B-777, A-310, A-319, A-320, A-321 - In Bulk

What do you do almost every time you fly by plane? We rent baggage.

This is a very simple procedure - to reset the suitcase at the girl at the reception and then, immediately by arrival, take it from the luggage gagging tape. It would seem - easier than simple. Let's see - how it really works.

So, you came to the airport in order to dump, finally, from rainy Peter to Fiji for three months. It is very important that on Fiji, because when I write this note, it is raining outside the window and very, damn, I want to do Fiji.
You come to the girl, put the suitcase on the scales, give her a passport and smile. The girl, a clear case, smiles in response and at the same time registers luggage. At this point, all the data on your suitcase is becoming the computer - its weight, binding to a particular passenger, the entire route is formed taking into account transfers. It takes a second, after which a telegram is formed with all these data, which is sent to the central server in London in the form of a luggage tag.

Why London? And because there is a single system, one at all. Your suitcase can fly in Ten airports in different countries, And each of them should clearly understand what it is and where it flies. Such globalization.

A cute girl takes stickers with a unique bar code from the printer and sticks to the suitcase in different places.

After that, the suitcase leaves to the unknown, for which - Fiji. This is how this unknown looks like:

In Pulkovo, on the first and second floors, right behind the wall, where suitcases are leaving, a very complex system of conveyors, tapes and other mechanisms are built. Suitcases fall there.

They go along the tape and periodically pass by the scanners, which read the barcode, pasted by a pretty girl with a couple of paragraphs before.

The suitcase rides with a very high speed, about three times faster than man walking. The suitcase may fall on the side, can be tilted - but the system is important to understand that in front of it. Therefore, the scanner hangs not alone, they are usually three pieces. The Pulkovo conducted an experiment - glued on the suitcase only one bar code, and the small one is still the scanner reads it with a high probability.

Since the scanner is very sensitive, it is impossible to approach it.

All ribbons and other carriers intersect, rest in each other, make a fork. The system, identifying the luggage unit and reading the code, requests the server in London - wherever this suitcase goes. And receives the flight number in response. The cart is already completing the cart, it stands somewhere in the termination of conveyors. The task of the system is to bring the suitcase to the desired cart.

The suitcase falls on a special platform called "courier". At the same time, the system knows exactly - on which courier is luggage.

At the moment when, in the opinion of the system, the suitcase would not badly change the direction, the courier resets the luggage to another tape.

In the process of movement, the suitcase is very closely investigated. It is once again shone, sniffing, maybe even feeling (we were not allowed into this zone), make a suitcase MRI. In the course of all these medical procedures with a suitcase, risks that prevent the loading of it on board the aircraft are consistently removed.

This ensures that, together with you, something explosive, poisonous or otherwise dangerous.

At the moment when the suitcase is already studied in every way and is recognized as safe, the system transports it towards loading in the cart. This is a sterile zone, that is, everything is safe here. At the most remedy, the suitcase falls into such a funnel and cool goes down, on the first floor.

On the first floor, the suitcase turns out to be on the so-called "lateral". This is also a conveyor, but not very fast. His task is to give a suitcase to a person who will make further manipulations.

Passing past one lateral, I suddenly discovered a penguin on it, who probably wants to Fiji.

On the ending of Lateral is a living person. It would seem - take the suitcase, throw in the cart, but no. At the airport, how the fathers bequeathed, everywhere need accounting and control.

Worker for a certain time before departure starts a complete set. The first thing on the computer opens the virtual cart, the number of which corresponds to the cart number physically located at the lateral.

Then each piece of baggage is scanned and laid in the open cart. When the cart is filled, it closes on the computer and the next one opens. And according to the collected cart, a baggage manifest is created, that is, a document describing what lies here. As a result, the system still knows - in what kind of place of the airport, up to the cart, each separately taken suitcase is located.

When the entire luggage is accepted and the last carte is staffed, lateral closes. For example, Copenhagen is already loaded into the plane, and Gelendzhik is still only falling from the second floor.

A special machine comes behind the carts. It is called rofan zh4. When all the carts are ready, this Rofan cheerfully brings them away to the aircraft where the loading occurs.

Separately, non-standard things are worn to the plane - baby carriages, wheelchairs.

In case, if some suitcase will be completely late, there is a special heel in Pulkovo, which can be burned to the aircraft within the last second.

Unfortunately, any complex system allows failures. The perfectly operating system can be avoided by a human factor. I think that this warning for each lateral appeared not just like that. Not quite, however, it is clear - why duplicate it to Turkish.

Separately pleased the instruction - how to work properly with the luggage, unfolded on the racks. Judging at the bottom of the poster in Pulkovo sometimes work very clever, creative guys.

Many often flying passengers face the problem of lost baggage. The suitcase may not have time for the owner, and it may be at all to humiliate it - flying, for example, to America and back, until the unfortunate vacationer languishes in Gelendzhik. Why is this happening?

The problem is the first - straps on sports bags. Everything is simple - the rectangular suitcase is ideal for the system, without protruding details, with a clearly prominent bar code. And when a backpack falls on the tape, who hangs ten straps, he has an excellent chance to cling to something. For example, for the neighboring suitcase, and with a newly acquired friend will not go there at all, where the system plans to reset it.

The second problem is the packaging of a suitcase. It should be understood that if the suitcase needs to look - it will still look at it. If the suitcase needs to open - it will open it. But many people still try to paint their luggage in a plastic film so that it becomes like a bun. Then he, instead of peacefully and peacefully lie on the conductor, starts to roll, stick to other suitcases and again leaves there.

A very big problem is old bar codes. When the system reads the bar code from the previous flight, it may not have time to read and recognize the new, relevant. As a result, the suitcase will fall into the zone of unidentified things and will be analyzed by hand, some of these beautiful guys.

In order for anyone from these beautiful guys to do not have to pull out of unlucky photographers from the conveyors, an intuitive road is drawn on the floor.